Avaza

Great to have everything from task management to invoicing in one place

Comments: Avaza deserves a shout out for their customer service. You can reach them via chat, and you usually get a reply within a few minutes. They have the best service of any vendor I've ever worked with.

Pros:

The task management system is robust and easy to learn, so onboarding new people is simple. And for us, a big benefit was going straight from project to invoice. No more importing or exporting information and doubling up on data entry tasks.

Cons:

Scheduling recurring tasks is currently a little clumsy. You cannot set a task for "First Monday" of the month, for example. However, I'm told they have improved scheduling for recurring tasks in the works by their customer service.

Work smart with this great PM software

Comments: There are both hard-working teams and smart ones. In this case, the latter is more accurate; Avaza is an excellent tool for any group working on numerous projects together, especially those with a high volume of interrelated tasks. Time tracking for teams, individual work hours, and even smaller tasks and subtasks are all included.

Pros:

Avaza is mostly utilized by our company for PM and tasks. By removing mundane, time-consuming tasks, it frees up a significant amount of our time each week. Our actions are closely tracked and evaluated by Avaza. The process aids in locating bottlenecks and other trouble spots. Avaza is vital to the smooth functioning of our Admin, BD, and TS departments.

Cons:

Although the quoting mechanism is solid, it lacks the adaptability necessary for our purposes. We'd love it if large projects could be broken up into stages. It would be nice if screenshots of attached images could be shown in the chat window.

We use Avaza to track client billable time

Comments: The intelligent product has been the primary data management and business orchestration platform. My staff is able to keep better tabs on financial data and chances for investment thanks to the computerized system.

Pros:

My team is able to cooperate more efficiently on projects because to Avaza's trustworthy tools. The network's secure chat features have helped businesses develop closer ties with their clients. When people are working together, they are able to accomplish more and have less problems with task management.

Cons:

There are no unfavorable aspects that could disrupt processes. With reliable Avaza services, everything has been proceeding as planned. There appears to be a variety of ways we can collect the data needed to foresee customer service workloads.

Functional but not a perfect fit

Pros:

I liked the clean structure of Avaza, and the budget features. It's a good option for a business who doesn't rely heavily on project management to drive their productivity. Their customer service was very helpful though when I was letting them know we were going in another direction and they genuinely seemed to want to know what was driving our decision.

Cons:

We run a marketing/PR based business, and we were looking for a one-stop-shop project management and back office system. While we knew that was a long shot, we tried Avaza for several months and even gave them a second go when our current system wasn't doing everything we needed as well. I would have liked to see Avaza have different dashboard customization views so we could tailor the system to be more project centered instead of a financial view upon logging in. Since we use a different billing and accounting software, this data on our dashboard would remain blank and the dashboard wouldn't even be utilized. Also by the time we added all of our employees and contractors to have timesheet accessibility, we would have been paying a lot more in extra monthly fees than we were looking to spend. It just started really adding up for us when other software companies offer these options within their pricing tiers.

Makes Running a Business Painfree

Comments: Amazing. Makes life so much easier. Avaza + Quickbooks combo is pretty much all you need to get a successful service business off the ground and keep it organized.

Pros:

Track projects and invoice all in one place. Integrates with Quickbooks Online. Always adding new features / improving.

Cons:

Little selection for payment gateway integrations.