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choose better software

What Is JobAdder?

JobAdder is the recruiting software you’ll love to use.
- Manage your clients, candidates and jobs with Recruitment CRM
- Post job ads and communicate with candidates and clients with Recruitment Marketing
- Review applications and assessments with Applicant Tracking (and do it all from your phone with JobAdder Mobile)
- Handle placements, compliance and contractors with Placement Management
- Improve your recruitment performance with Recruitment Operations

Who Uses JobAdder?

Recruitment consultants at recruitment and staffing agencies. Talent acquisition managers working with internal teams in-house.

JobAdder Software - Manage your brands, locations, users and perm/temp desks in one place.
JobAdder Software - Discover operational efficiency gains with real-time recruitment analytics.
JobAdder Software - Search, match and place candidates faster with AI and automation.
JobAdder Software - Create custom workflows for placement types, industries and roles.
JobAdder Software - Improve the consultant experience with on-demand training in-app.

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Reviews of JobAdder

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.5
Features
4.2
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Michael
Michael
Director in Australia
Verified LinkedIn User
Human Resources, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great system with all requirements

5.0 2 years ago

Comments: Really quick customer service and customer success team. Additional support when required.

Pros:

Able to fully customise each screen and add new fields to meet our own requirements.

Cons:

Doesn’t have strong integration with Xero for retained work making it more manual than contingent invoicing .

Job Adder Response

2 years ago

Cheers, Michael. Happy to hear you've been able to customise JobAdder to suit your requirements, as well as access quick support when needed. Thanks for passing on the feedback about the Xero integration as well.

Jay
President in US
Verified LinkedIn User
Staffing & Recruiting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

You'll struggle to find a better ATS!!

5.0 4 years ago

Comments: I've implemented multiple applicant tracking systems. Our process for selecting JobAdder was thorough, b/c we had made some mistakes in previously deploying other products that looked great during the product demo, but after going live realizing the product made you hate your job and the support team made you want to strangle someone. My experience with JobAdder is a 9.0 on 1-10 scale. The truth is, no system is perfect...they all have their flaws. So we are extremely happy with our selection and looking forward to building our company and our processes around the current and future capabilities of their system.

Pros:

it starts with the team and the culture/attitude of service and continuous improvement. Their culture cascades into every aspect of the business, from development, to product, to support, etc. The product is intuitive and easy to use. The support team is highly responsive and they are experts on their system, so little time is wasted by their support rep seeking answers to questions they should already have the answers to. It is very easy to configure. The product team is continually releasing helpful updates/feature enhancements to improve user experience. The integrations they've built bring significant functionality through their marketplace that not only offers enhanced features/capabilities, but saves time...a lot of it!

Cons:

They are working on most of my issues. They have an effective process for processing the user community's feature enhancement requests and adding meaningful requests into the product roadmap. The two things that I'd like to see is: 1) Multi column sorting, and 2) group update of any/every field in a record. There are other things, but the workarounds are acceptable.

Keeley
Managing Director in UK
Staffing & Recruiting, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great system but major flaw with Job Board integration

3.0 5 years ago

Comments: If you don't need to integrate with UK Job Boards, JobAdder is a very good system. The Support Team respond quickly and there are lots of training videos to help.
Unfortunately as we are struggling greatly with uploading applications, it is wasting us a lot of time. The alternative is to switch the application form back on however we risk candidates not applying for vacancies if they are not able apply easily via the Job Boards. For this reason, we are having to look for an alternative system. If we would have known about this feature during the demo, we would not have chosen JobAdder. As a recruitment company, we need the candidates experience when applying for jobs to be as easy as possible.

Pros:

JobAdder is an all in one system which makes it easy for multiposting adverts onto Job Boards through to managing vacancies and candidates. It is very customisable and is great as a CRM as well as a recruitment management system for both Temporary and Permanent placements. It integrates with MailChimp and Xero which is also useful for us.

Cons:

The major flaw we have found is when applicants apply via the main Job Boards in the UK (TotalJobs, Reed, Monster and CV Library) they are diverted to an external application form where they have to reattach their CV. It doesn't pull the CV the candidate has in the Job Board. This means that candidates abort their application half way through which is putting a barrier in the way. As many applicants apply for jobs on the move, it's not likely they will have their CV to hand and saved on their phone. Most candidates will not come back later, they will just move onto the next vacancy advert. We turned the application form off, which means that we receive applications by email but we then have to manually upload them. If you regularly receive 50+ applications per role, this is then very time consuming. At this stage (Sept 2019) there is no update from JobAddder as to when they will be able to integrate with the UK Job Boards in the same way as Broadbean etc

Tim
COO in US
Staffing & Recruiting, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Integration Options

5.0 2 years ago

Comments: Great customer service and training. Great candidate tracking.

Pros:

Love a few integrations already available for recruiting. Love the step-by-step training options.

Cons:

Would like more integration options for light industrial staffing. Most partners price for large margin clients and light industrial companies have high volume but low margin. Pricing and cashflow are more critical for our space. JobAdder is currently slight more designed for direct placement services rather than high volume recruiting.

Job Adder Response

2 years ago

Thanks for the great feedback on our high volume temp solution, Tim. We have some really exciting developments in this space coming this year, so keep an eye out for our product updates. Glad to hear you've had a good experience with us so far.

Trevor
Partner in Canada
Human Resources, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Never been more efficient and timely

5.0 4 years ago

Comments: Conversion over to Job Adder from our previous ATS was straightforward, we had to some database clean up, but nothing that was a challenge. The usability, search function and the amazing customer support staff have made this product exceptional. After experiencing four other ATS systems for a year each in our search for the right one, I can say unequivocally that Job Adder has made our organization stronger, our company deliverable more consistent, and our output more efficient. It's an amazing product.

Pros:

I love the ability to quickly update information on candidates pulled into the search long list. Managing candidates is a piece of cake through their search function, every single candidate I speak with believes I have known them for years. Also the ability to update candidate information on the fly, while one the phone easily has made for a database richness that we haven't had before.

Cons:

As the new software upgrades take place you end up working between the old and the new interfaces which operate slightly differently. No big deal, but it will be nice when it is all consistent. Would also be nice to be able to set the default number of candidates in a long list to a number higher than 20.