What Is NetSuite?

NetSuite is an all-in-one cloud business management solution that helps more than 32,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. With a single, integrated suite of applications for managing accounting, order processing, inventory management, production, and supply chain and warehouse operations, NetSuite gives companies clear visibility of their information and control of their business.

Who Uses NetSuite?

From pre-revenue startups to small and mid-size organizations, fast-growing businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance.

Where can NetSuite be deployed?

Cloud-based
On-premise

About the vendor

  • Oracle
  • Located in Chicago, US
  • Founded in 1977

NetSuite support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 21 others

Languages

Chinese, Czech, Danish, Dutch, English and 14 others

NetSuite pricing

Starting Price:

$650.00/month
  • No free version

NetSuite does not have a free version. NetSuite paid version starts at $650.00/month.

About the vendor

  • Oracle
  • Located in Chicago, US
  • Founded in 1977

NetSuite support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 21 others

Languages

Chinese, Czech, Danish, Dutch, English and 14 others

NetSuite videos and images

NetSuite Software - Role-based KPIs and Dashboards:Accounting Manager
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NetSuite video
NetSuite Software - Role-based KPIs and Dashboards:Accounting Manager
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Features of NetSuite

  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Accounting Software
  • Accounts Payable Software
  • Accounts Receivable Software
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Trail
  • Automated Scheduling
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CRM Software
  • Calendar/Reminder System
  • Campaign Management Software
  • Capacity Management
  • Capacity Planning Software
  • Cash Management
  • Cataloging/Categorization
  • Channel Management Software
  • Check Processing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management Software
  • Contract/License Management
  • Core Accounting
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customer Statements
  • Customizable Fields
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Dashboard Creation
  • Dashboard Software
  • Data Extraction Software
  • Data Import/Export
  • Data Management Software
  • Data Security
  • Data Visualization Software
  • Demand Forecasting
  • Discount Management
  • Document Management Software
  • Document Storage
  • Donation Tracking
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management Software
  • Email Marketing Software
  • Employee Management
  • Enterprise Asset Management
  • Expense Management
  • Expense Tracking
  • File Sharing Software
  • Financial Analysis
  • Financial Management Software
  • Financial Reporting Software
  • Fixed Asset Management Software
  • For B2B
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Small Businesses
  • Forecasting
  • Fund Accounting Software
  • Gantt/Timeline View
  • General Ledger
  • Grant Management Software
  • HR Management
  • Idea Management Software
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Inventory Auditing
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Tracking
  • Invoice Creation
  • Invoice Processing
  • Item Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Lead Management Software
  • Lead Qualification
  • Marketing Automation Software
  • Material Requirements Planning
  • Materials Management
  • Mobile Access
  • Mobile App
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Onboarding Software
  • Online Payments
  • Order Entry Software
  • Order Fulfillment Software
  • Order Management Software
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Processing Software
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics Software
  • Procurement Management
  • Product Data Management Software
  • Product Identification
  • Product Management Software
  • Production Management
  • Production Scheduling Software
  • Profit/Loss Statement
  • Project Accounting Software
  • Project Management Software
  • Project Planning Software
  • Project Planning/Scheduling
  • Promotions Management
  • Publishing / Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management Software
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring/Subscription Billing
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Management Software
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management Software
  • Returns Management
  • Revenue Recognition
  • Risk Analytics
  • Risk Management Software
  • SEO Management
  • Sales & Operations Planning
  • Sales Forecasting Software
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling Software
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Serial Number Tracking
  • Shipping Management
  • Shopping Cart Software
  • Skills Tracking
  • Social Media Integration
  • Sourcing Management
  • Spend Management Software
  • Status Tracking
  • Strategic Planning Software
  • Supplier Management
  • Supply Chain Management Software
  • Task Management Software
  • Tax Management Software
  • Third Party Integrations
  • Time & Expense Tracking
  • Traceability
  • Transaction History
  • Transportation Management Software
  • Utilization Reporting
  • Vendor Management Software
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Warehouse Management Software
  • Website Management
  • Workflow Management Software
  • eCommerce Management

Alternatives to NetSuite

Discover SAP S/4HANA Cloud, a complete ERP system with embedded AI and machine learning. Learn more about SAP S/4HANA Cloud
An open-source suite of integrated apps to manage CRM, PoS, Website, eCommerce, Sales, Accounting, Warehouse, HR, Marketing, and more. Learn more about Odoo
A single cloud ERP solution for fast-growing, mid-market businesses to scale and compete without the complexity and cost.
Oracle Fusion Cloud ERP is a cloud-based, end-to-end, business management solution designed for mid to enterprise-level customers.
Integrated business management solution that automates financial, customer relationship and supply chain processes.
We make payroll and HR easier for our SMB customers.
The #1 Cloud Accounting & Financial Management System. Achieve real-time visibility, drive efficiency, and scale with confidence.
Enterprise resource planning solution that helps businesses manage customers, accounts, products, and employees in a unified interface.
Take your revenue to new heights. Sell and bill on one platform. Configure, Price, and Quote complex deals all on the world's #1 CRM. Learn more about Salesforce CPQ & Billing

Reviews of NetSuite

Average score

Overall
4.1
Ease of Use
3.8
Customer Service
3.6
Features
4.1
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Víctor
Víctor
CS Lead in Spain
Verified LinkedIn User
Human Resources, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

It is a great ERP but it is not for everyone

5.0 3 weeks ago New

Comments: Accounting, Trasury. Reporting (but we ended up doing the reporting outside the ERP)

Pros:

Netsuite has a lot of potential when automating processes. It is a great ERP for big Companies or big startups.

Cons:

There is not much literature about netsuite or learning material. Because of this, you are trapped with Consultants. Sometimes you might get lucky but sometimes no. I had both experienceThe ERP is complex to implement. It has become popular in the startup world but it´s complexity does not make it ideal for everyone. Yes. the potential is great but you really need to do a good research before jumping to implement this ERP

Alternatives Considered: Odoo

Reasons for Switching to NetSuite: The potential of Netsuite when growing and to manage several entities from one place

Oracle Response

2 weeks ago

Thanks for taking the time to leave a review, Victor! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Federico
Federico
CEO in Uruguay
Verified LinkedIn User
Banking, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Great product for a Small / Medium Business

5.0 3 months ago

Comments: Once we pass the initial challenges from the initial implementation, it does have become an invaluable part of our daily operations.

Pros:

We are using this CRM for some time and really have become a critical tool for our commercial team, it has great lead tracking capabilities that allowed the reduction of the time needed for closing deals. Customizing reports anyway we want is a great tool in managing our forecasts. In addition, we were able to integrate it with several tools with no problem.

Cons:

The investment in this tool is high since NetSuite was acquired by Oracle. Third party integration can be challenging if you don't have a specialized support team. We did have to spend some time training our associates.

Alternatives Considered: Zoho CRM, SYSPRO, Salesforce Sales Cloud and Acumatica Cloud ERP

Reasons for Choosing NetSuite: We needed a more robust and flexible tool to improve our commercial capabilities.

Switched From: Zoho CRM

Reasons for Switching to NetSuite: We did a cost / benefit analysis and NetSuite CRM had the highest score.

Oracle Response

3 months ago

Thanks for taking the time to leave a review, Federico! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Michael
Michael
CEO in US
Verified LinkedIn User
Accounting Software, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Perfect accounting solution for midtier companies

5.0 last year

Comments: Used in several different companies and industries

Pros:

Very flexible fields and functionality provide the means to accomplish almost anything

Cons:

It is a bit pricy for smaller businesses but it is very flexible fields and functionality provide the means to accomplish almost anything

Marco
Marco
CEO in
Verified LinkedIn User
Computer Software, 2-10 Employees
Used the Software for: Not provided
Reviewer Source
Source: GetApp
5.0 5 years ago
Joannie
Financial Analyst in Canada
Computer Software, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

Overall a great accounting software for medium-sized businesses

4.0 last week New

Comments: Overall switching to NetSuite transformed our Finance team from data entry people to auditors. With most menial tasks automated or semi-automated, it freed up more time to audit our data and be more proactive with our accounting in general. Revenue management, which used to be a 100% manual, line-by-line nightmare, is now almost fully automated. Human errors were greatly reduced. Our sales opening process is almost fully automated thanks to the seamless Salesforce integration. Overall we are very satisfied with our switch.

Pros:

The Revenue Management feature is amazing, a bit tricky to understand but once you get the hang of it it saves a ton of time.Multi-subsidiary and multi-currency work extremely well. We have 8 different subsidiaries in 3 currencies and it's made our lives so much easier to have them all in one place, with automatic currency conversion and automated end-of-month eliminations.Having automations like monthly postings to our GL, amortization calculations for our numerous IT purchases and monthly subscriptions, and the great reconciliation tool has saved us a ton of time during month's end.Integration with Salesforce was a breeze with an out-of-the-box connector.Support is generally very knowledgeable, problems are quickly fixed and answers quickly answered. There is a great Help tool (SuiteAnswers) where we find an answer to most of our problems, as well as a very active Enhancements Requests database.

Cons:

Some features lack flexibility, like revenue recognition posting, but there are workarounds.User adoption can be slow because the system is very different from most mainstream systems, with it being so automated.Sales taxes management for Canada isn't totally adapted since they replicated American functionalities with Canadian codes, but there are also workarounds to this.

Alternatives Considered: Sage Intacct

Reasons for Choosing NetSuite: We used to keep our accounting in four different software, with subsidiary eliminations being done totally manually. It wasn't scalable anymore and we needed a tool that would allow for more automation and less data entry as well as easier reconciliations between subsidiaries and currencies.

Switched From: Sage 50cloud Accounting, QuickBooks Desktop Enterprise, Quickbooks Online and Microsoft Excel

Oracle Response

2 days ago

Thanks for taking the time to leave a review, Joannie! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

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