15 years helping Canadian businesses
choose better software

What Is Odoo?

Odoo is a fully integrated, customizable, open-source software packed with expertly designed, user-friendly business applications. Odoo's intuitive database is able to meet a majority of business needs, such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of any company, regardless of size (or budget).

Who Uses Odoo?

Odoo open source software exists to help everyone, from people who just need a blog to big companies that need a full ERP. The software is flexible and can be adapted to SMEs or large corporations.

Odoo Software - 1
Odoo Software - 2
Odoo Software - 3
Odoo Software - 4
Odoo Software - 5

Not sure about Odoo? Compare with a popular alternative

Odoo

Odoo

4.1 (724)
No pricing found
Free version
Free trial
376
14
4.0 (724)
4.0 (724)
3.6 (724)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$0.00
Free version
Free trial
85
205
4.4 (3,837)
4.3 (3,837)
4.4 (3,837)

Other great alternatives to Odoo

HubSpot CRM
Top rated features
Contact Database
Contact Management Software
Lead Management Software
Zendesk Suite
Top rated features
Real-time Consumer-facing Chat
Support Ticket Tracking
Ticket Management
Keap
Top rated features
Confirmation/Reminders
Marketing Automation Software
Reporting/Analytics
Dynamics 365
Top rated features
Income & Balance Sheet
Purchase Order Management
Support Ticket Management
SYSPRO
Top rated features
Forecasting
Interaction Tracking
Supply Chain Management Software
HRDay
Top rated features
Employee Database
Employee Profiles
Payroll Management
WordPress
Top rated features
Access Controls/Permissions
Landing Pages/Web Forms
Website Management
JD Edwards EnterpriseOne
Top rated features
Billing & Invoicing
General Ledger
Inventory Management Software
SugarCRM
Top rated features
Contact Database
Contact Management Software
Lead Management Software

Reviews of Odoo

Average score

Overall
4.1
Ease of Use
4.0
Customer Service
3.6
Features
4.1
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Alián
Alián
Software Engineer & Business Development Manager in France
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Excellent ERP to manage your business operations

5.0 4 years ago

Comments: We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the accuracy of the information is the main value we receive. Particularly, the Recruitment module helps us to configure an Application Tracking System, and now, we have visibility over KPIs that before was not possible. The implementation of an extension of the CRM module allow us to customize easily the system to our needs too.

Pros:

Odoo provides my company with all the modules needed to manage the business. It is easy to set up, intuitive and the modules are well integrated.

Cons:

The Community edition provides a lot of built-in features, but since version 9, Odoo has been moving features from Community version to Enterprise, so I could see some of them, which I was using, unavailable in recent versions.

Peter
Peter
Sales & Marketing Manager in UK
Verified LinkedIn User
Industrial Automation, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Buckle your seatbelt, it's going to be a bumpy ride!

4.0 3 years ago

Comments: The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly. Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME

Pros:

Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally. The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work. The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.

Cons:

The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly

Grace
Grace
Project Manager in US
Verified LinkedIn User
Retail, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Odoo is the greatest free/open-source ERP

4.0 3 weeks ago New

Comments: Odoo's components are seamlessly integrated for a variety of unrelated tasks, which aids in technical and functional workflow comprehension. The system's potential to serve as a one-stop shop for all forms of commercial activity.

Pros:

As far as open-source ERP systems go, Odoo is tops. Odoo's open-source and free community edition comes with a wide variety of useful apps. It also has a more feature-rich premium version called Enterprise.

Cons:

Odoo is open source, thus it should be simpler to customize. Nevertheless, it is difficult to track down reliable resources that instruct programmers on the subject.

Pitchaya
Pitchaya
CEO in Thailand
Verified LinkedIn User
Business Supplies & Equipment, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Working with Odoo is easy and it's flexible.

3.0 2 months ago New

Comments: Feel good about the flexible system. But it's not good in that it pays attention to customers. and new visitors

Pros:

Working with Odoo is easy if you've used other ERPs before, Each Features have a similar face Most of my employees say it confuses them sometimes.

Cons:

After paying extra for support Odoo changed the importance of the customer. as a user I'm sure that in a few years If there is no change my company must stop using Odoo services.

Ahmed Noor
Founder / CEO in United Arab Emirates
Import & Export, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Basim Global user / company review for odoo as an ERP system.

5.0 3 months ago

Comments: as a product excellent system except of above cons.

Pros:

Complete Set of system is created considering a business requirement of SME and MSME. Each module is created considering each and every department of a business organization.

Cons:

Bad Customer Service an dependence on ticket system rather than quick Assistance to solve issues, Bad Sales Team, if not tested I would never have purchased the system if was dependent on sales rep. to sell me the product. Wrong Partner network that might drive prospecting and new onboarding customers.

Software found in