What Is Agile CRM?

Agile CRM is a All-in-One CRM with Sales, Marketing and Service automation in single platform. It has sales tracking, contact management, marketing automation, web analytics, two-way emails, telephony, and helpdesk with a simple, clean and modern interface.

Who Uses Agile CRM?

Small to medium size businesses that require sales, marketing and service automation

Where can Agile CRM be deployed?

Cloud-based
On-premise

About the vendor

  • Agile CRM
  • Located in HYDERABAD, India
  • Founded in 2012

Agile CRM support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 225 others

Languages

English, French, Italian, Portuguese, Russian and 1 others

Agile CRM pricing

Starting Price:

US$8.99
  • Yes, has free trial
  • Yes, has free version

Agile CRM has a free version and offers a free trial. Agile CRM paid version starts at US$8.99.

Pricing plans get a free trial

About the vendor

  • Agile CRM
  • Located in HYDERABAD, India
  • Founded in 2012

Agile CRM support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 225 others

Languages

English, French, Italian, Portuguese, Russian and 1 others

Agile CRM videos and images

Agile CRM Software - Agile CRM overview of dashboard
Agile CRM Software - Agile CRM process workflow
Agile CRM Software - Agile CRM task management
Agile CRM Software - Agile CRM social suite
Agile CRM Software - Agile CRM video conferencing
View 6 more
Agile CRM video
Agile CRM Software - Agile CRM overview of dashboard
Agile CRM Software - Agile CRM process workflow
Agile CRM Software - Agile CRM task management
Agile CRM Software - Agile CRM social suite
Agile CRM Software - Agile CRM video conferencing

Features of Agile CRM

  • AB Testing
  • Account Alerts
  • Account Management Software
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Auto-Dialer
  • Auto-Responders
  • Automated Publishing
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Billing & Invoicing
  • CAN SPAM Compliance
  • CRM Software
  • Calendar Management
  • Calendar/Reminder System
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording Software
  • Call Routing
  • Call Scripting
  • Call Tracking Metrics
  • Caller ID
  • Campaign Management Software
  • Campaign Planning
  • Campaign Specific Signature
  • Cataloging/Categorization
  • Channel Management Software
  • Click Tracking
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Conversion Tracking
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customer Database
  • Customer Engagement Software
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard Software
  • Data Import/Export
  • Document Management Software
  • Document Storage
  • Drip Campaigns
  • Email Campaign Management
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Email Tracking Software
  • Event Triggered Actions
  • File Sharing Software
  • For Mac Devices
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Goal Setting / Tracking
  • IVR / Voice Recognition
  • Image Library
  • Interaction Tracking
  • Keyword Tracking
  • Knowledge Base Management
  • Knowledge Management Software
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Management Software
  • Lead Qualification
  • Lead Segmentation
  • Leaderboards
  • List Management
  • Live Chat Software
  • Macros/Templated Responses
  • Marketing Automation Software
  • Mass Texting
  • Mobile Access
  • Mobile Coupons
  • Mobile Keywords
  • Mobile Optimized Emails
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Onboarding Software
  • Opportunity Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Portfolio Management
  • Post Scheduling
  • Power Dialer
  • Predictive Dialer Software
  • Project Planning/Scheduling
  • Project Tracking Software
  • Prospecting Tools
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Notifications
  • Recurring Tasks
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management Software
  • Response Management
  • Revenue Management Software
  • Sales Activity Management
  • Sales Pipeline Management
  • Scheduled Messaging
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Shared Inboxes
  • Signature Creation
  • Signature Management
  • Signature Templates
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring Software
  • Subscriber Management
  • Support Ticket Management
  • Task Editing/Updating
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management Software
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Time Tracking Software
  • Time on Site Tracking
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • WYSIWYG Editor
  • Web Notifications
  • Web-based Deployment
  • Widgets
  • Workflow Configuration
  • Workflow Management Software

Alternatives to Agile CRM

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monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com
Content-centric marketing automation software capable of executing fully automated and intelligent campaigns.
An open-source suite of integrated apps to manage CRM, PoS, Website, eCommerce, Sales, Accounting, Warehouse, HR, Marketing, and more. Learn more about Odoo
#1 Action-Focused Sales CRM for Small Business. Focus on the Next Action, follow up with every lead, and stay in control of your sales.
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Powerful, easy to use marketing automation software that helps generate qualified leads and translate marketing spending into revenue.
Intuitive. Customizable. Powerful. Claritysoft CRM is designed to be easy to use without sacrificing power and functionality. Learn more about Claritysoft CRM

Reviews of Agile CRM

Average score

Overall
4.0
Ease of Use
4.0
Customer Service
3.9
Features
4.0
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Erik
Erik
Co-Owner + Videographer in US
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

Agile CRM is a Great First Step into the CRM World

5.0 5 years ago

Pros:

I used this platform for a solid year and put in hundreds if not thousands of contacts into this CRM. I liked how many categories there were to define a lead or a contact, the system that you set up to see how much potential revenue you had to win based on your leads was helpful, and the price is unbeatable. I mean truly, you can use this platform for free for up to 50,000 contacts. That's pretty amazing.

Cons:

There's a reason why I call this particular platform a good "first step." Agile CRM says it offers marketing automation, gamification, and project management - but this is a far from complete product. In the free version you can only create so many marketing automation blocks before it makes you pay, but even if I did upgrade I'm not sure the platform could handle the sales process I wanted to have set up. Something else to mention about this platform is there customer service. I'm fairly certain the CEO is their only customer service rep. Every time I had a problem with the platform (roughly 1-2 times a month) it was the same man who picked up the phone - and when my problem was solved he made me delete the Tweet I sent out when I asked for help, and then made me publicly thank him. I found that very strange. Overall you should try this platform out if you're just starting out, but upgrade to something like Infusionsoft if you're really looking to up your game.

Guillermo
Guillermo
Sales & Marketing Manager in Argentina
Verified LinkedIn User
Education Management, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

All I need to work in one place

4.0 3 years ago

Comments: The biggest benefit that this software has given me has been to optimize everything that has to do with the world of sales and marketing, generating the reports I need to demonstrate in the company how useful our strategies are, what aspects to improve, and generate our own leads, all in a very organized way and as its name says "agile".

Pros:

I started working with this platform a little less than a year ago. My job consisted (and still is) in generating leads for the company and developing marketing and sales campaigns from scratch. Agile CRM has been fundamental, since it integrates perfectly with everything I need. I have my contacts in one place, which I can follow very easily. Its greatest strength is the ease of use and integration with multiple tools. Something as simple as managing notifications and alerts make the most of my time and organize my agenda in a practical way. I can generate reports where the effectiveness of the different strategies is established. For example, the result of phone calls, mail campaigns, newsletters, and more. I was able to import all the contacts in a very simple way and clean my list in a short time. Another great thing: the mobile app and the possibility of integrating with other programs. Today I have it integrated with Bria and Skype, also linkedin and facebook. Everything in one place, is the most practical CRM platform that someone like me (who has just started and was analyzing options) has found, and I´m very satisfied with this software.

Cons:

I think it would be convenient that in the future they made some training videos to explain how to correctly configure the automation tools, since I think it has been the most difficult to understand.

Aaron
President in US
Real Estate, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Stay away - will IRREPARABLY DAMAGE your ability to send emails to even your existing customers

1.0 2 months ago New

Comments: In a word, awful. Setup is confusing. First you're presented the option to link your gmail account--I did. But it did not work. Engaged chat support. They tell me to disable the link, and to use a very convoluted process to first enable 2FA on our entire company's google account users, then set up a App Password in Google Account, then provide it to Agile as p/w when setting up IMAP/SMTP instead. I had followed the nagging setup icon instructions to create MX and TXT records as well, which chat support specifically told me to remove. I then sent an initial email in two batches of 15 receipients - existing customers we communicate with often in our business (they're tenants of our property management company). Gmail accounts received, Yahoo accounts got a 554 Permanent Error rejection response. I tried a stripped down version from within gmail (not Agile)--but then got the same 554 error. Sent a freshly composed email to a yahoo account of mine, as a test--same 554 error. These are all yahoo email addresses that have lots of prior back-and-forth with our company gmail account. Now however, Agile has created this 554 email leaving us completely unable to communicate with about 1/3 of our tenants. This is an irreparable harm. NOTHING IS WORTH THIS.

Pros:

I was drawn in by the lure of a free product.

Cons:

I'm now unable to send even regular text-only emails from our company's gmail account to any yahoo account, regardless of the number of prior emails back and forth between the two. We effectively now cannot use email to communicate with our existing customers reliably.

Alternatives Considered: Zoho CRM

Reasons for Switching to Agile CRM: Cost (free) and what seemed like a lot of good reviews.

Nosipho
Junior accountant in South Africa
Verified LinkedIn User
Accounting Software, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Great software

5.0 3 months ago

Comments: Nothing short pf amazing.

Pros:

It's a product that offers practically everything, but at a considerably more affordable price. The product is generally simple to use, and I appreciate how easily automations can be set up.

Cons:

In my perspective, the normal bundle ought to have been less expensive. Other than that, I don't find any criticisms of this sort.

Joshua
Owner in US
Management Consulting, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Good little CRM for a great price

4.0 2 years ago

Comments: Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.

Pros:

Agile has a very expansive set of features that I could not find on other similarly priced products. It is reasonably priced for solopreneurs and offers a grown-up set of features for even small companies. The system is very configurable and offers user-defined fields for contact, company, and deal records - most other CRM solutions don't.

Cons:

It looks like it needs a facelift - the UI could be improved as it doesn't look like there has been an update in many years. I would like to see a view that combines the information from contact, company, and deal records on one screen.

Alternatives Considered: HubSpot Marketing Hub and HubSpot CRM

Reasons for Choosing Agile CRM: Hubspot was much more money for similar features

Switched From: HubSpot Marketing Hub and HubSpot CRM