---
description: Learn more about Agile CRM pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Agile CRM Pricing, Reviews & Features - Capterra Canada 2026
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Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Agile CRM](/software/135148/agile-crm)

# Agile CRM

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> Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
> 
> Verdict: Rated **4.1/5** by 525 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Agile CRM?

Small to medium size businesses that require sales, marketing and service automation

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 525 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Agile CRM
- **Location**: HYDERABAD, India
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$8.99
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: FREE (10 Users)&#10;Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) &#10;Regular: $49.99/month ($39.99/month paid annually or $29.99/month paid each 2 years) &#10;Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Italian, Portuguese, Russian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- A/B Testing
- Activity Dashboard
- Alerts/Notifications
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Call Logging
- Call Monitoring
- Call Recording Software
- Caller ID
- Campaign Scheduling
- Catalog Management
- Channel Management Software
- Click Tracking
- Collaboration Tools
- Communication Management
- Contact Management Software
- Customer Database
- Customer Segmentation
- Email Management Software
- Email Tracking Software
- Engagement Tracking
- Inbox Management
- Interaction Tracking
- Knowledge Management Software
- Leaderboards
- Marketing Automation Software
- Mass Texting
- Multi-Account Management
- Multi-Campaign
- Performance Metrics
- Post Scheduling
- Predictive Dialer Software
- Project Planning/Scheduling
- Project Tracking Software
- Real-Time Notifications
- Reporting/Project Tracking
- Sales Activity Management
- Scheduled Messaging
- Self Service Portal
- Sentiment Analysis
- Signature Creation
- Signature Management
- Support Ticket Management
- Task Editing
- Task Management Software
- Team Management Software
- Time Tracking Software
- Time on Site Tracking
- Usage Tracking/Analytics

... and 94 more features

## Integrations (34 total)

- Adobe Commerce
- ClickDesk
- CreateForm
- Drupal
- Drupal Commerce
- FreshBooks
- FullContact
- Gravity Forms
- Help Scout
- Joomla
- JoomlaLMS
- Leadpages
- LinkedIn for Business
- LiveHelpNow
- Meta for Business

... and 19 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)
- [Gamification Software](https://www.capterra.ca/directory/30911/gamification/software)
- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)
- [Campaign Management Software](https://www.capterra.ca/directory/30012/campaign-management/software)
- [Call Tracking Software](https://www.capterra.ca/directory/30901/call-tracking/software)

## Alternatives

1. [Clockify](https://www.capterra.ca/software/169607/clockify) — 4.8/5 (9260 reviews)
2. [Jira](https://www.capterra.ca/software/19319/jira) — 4.4/5 (15462 reviews)
3. [monday.com AI Work Platform](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (6098 reviews)
4. [Asana](https://www.capterra.ca/software/120550/asana-pm) — 4.5/5 (13658 reviews)
5. [Trello](https://www.capterra.ca/software/1010321/trello) — 4.5/5 (23595 reviews)

## Reviews

### "Good solution for small businesses" — 4.0/5

> **Antonia** | *October 20, 2024* | Civil Engineering | Recommendation rating: 7.0/10
> 
> **Pros**: It is all in one. Integrated sales, and services functions
> 
> **Cons**: Some limitations in customization. Its take some time to figure out it.
> 
> In my opinion, it is a good solution for small businesses.

-----

### "Useful program with some flaws" — 4.0/5

> **Caleb** | *September 17, 2025* | Design | Recommendation rating: 6.0/10
> 
> **Pros**: I liked the ability to have revision control and the ability to have multiple people working on a large assembly at one time, which updates. It does a great job keeping a history of all the tasks and allowing you to go back to an older design.
> 
> **Cons**: It is not a very intuitive program, and it is pretty clunky to use. Once you learn the tricks, it gets better, but there are still a few things that don't make sense. For example, I feel like the ability to check a part in and out without it being on a DFCT seems very strange to me.
> 
> Overall, I am happy with my experience, and it is a useful program. I use it every day, and once you get the hang of the workflow, it is pretty helpful.

-----

### "Year long experience in Agile CRM - an engineer’s perspective" — 4.0/5

> **Alfiya ashfaque** | *January 28, 2025* | Computer & Network Security | Recommendation rating: 8.0/10
> 
> **Pros**: I like the analytical reporting feature of Agile CRM. It helps me monitor time spent on tasks, milestones achieved. This is very helpful in sprint planning and demonstrating progress to stakeholders. It is a useful tool for collaboration in an agile setting. It also comes with integration with other tools we use like Jira and Github, so automatically updates made here are synced with other integrated tools. This is very helpful and saves time
> 
> **Cons**: The UI of agile crm has scope of improvement. Sometimes it becomes slow due to larger backlogs, hence collaboration is difficult. The costing is slightly higher based on features offered. The learning time is relatively higher for a newbie
> 
> I have used this for a year and a half and it is pretty good platform to use if you are a sales guy. Since I belong to the engineering team, mostly we use it for collaboration amongst team members for our daily tasks and discuss progress. It comes with a provision to monitor backlog tasks and prioritise them accordingly. We use its tagging feature to analyse the higher priority items and pick them in future sprints. Overall a good tool

-----

### "Comprehensive and professional CRM\! Welcome to Agile\!" — 5.0/5

> **Marko** | *October 6, 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Probably one of the best affordable CRM solutions. Agile CRM is 100% secure, as everything is feature rich and well packed. We had our small teams collaborating effectively and the costs were reduced. The points that Agile CRM recahes are untouchable: retrospectives for example. Unique and absolutely CRM that we will use a a paid version - yes, it is that great.&#10;Customer support is amazing amd we had queries sorted in less than 24hrs. All tasks sorted and we actually made profit using it, unparalleled task management being the top feature.
> 
> **Cons**: Not many aspects, beside a relatively steep learning curve (for non tech people) but the knowledge bade is comprehensive and customer support really useful.
> 
> We had an amazing experience, for the past 4 years, we managed to keep track.and keep organised and more importantly focused.on what really matters: segmented and logical information. All thanks to Agile and its features.

-----

### "Agile CRM is a Dependable Customer Relationship Management Platform" — 5.0/5

> **Anna** | *July 27, 2026* | Staffing & Recruiting | Recommendation rating: 10.0/10
> 
> **Pros**: Agile CRM is a friendly, reliable and organized customer relationship management platform.&#10;I am impressed by the simplicity of the interface of Agile CRM.
> 
> **Cons**: Since I started using Agile CRM, I am yet to encounter problems.&#10;Agile CRM has been a fantastic solution.
> 
> I can describe my overall experience with Agile CRM as remarkable.&#10;Agile CRM is powerful to use and dependable.

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## Links

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