---
description: Learn more about Customer Monitor pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customer Monitor Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Customer Monitor](/software/135100/customer-monitor)

# Customer Monitor

Canonical: https://www.capterra.ca/software/135100/customer-monitor

> Fully managed customer experience software solution with trending capabilities and text analytics.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Customer Monitor?

All Industries 
Customer Base  \>1000

## About the vendor

- **Company**: Customer Monitor

## Commercial Context

- **Starting Price**: NZ$99.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: New Zealand

## Features

- Dashboard Software
- Multi-Channel Data Collection
- Negative Feedback Management
- Reporting/Analytics
- Survey/Poll Management
- Text Analysis Software

## Support Options

- Chat

## Category

- [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software)

## Alternatives

1. [Jotform](https://www.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2795 reviews)
2. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1754 reviews)
3. [SurveyMonkey](https://www.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10427 reviews)
4. [Trustpilot](https://www.capterra.ca/software/169618/trustpilot) — 4.5/5 (1202 reviews)
5. [Broadly](https://www.capterra.ca/software/161326/broadly-reviews) — 4.8/5 (336 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/135100/customer-monitor)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/135100/Customer-Monitor/> |
| en-AE | <https://www.capterra.ae/software/135100/customer-monitor> |
| en-AU | <https://www.capterra.com.au/software/135100/customer-monitor> |
| en-CA | <https://www.capterra.ca/software/135100/customer-monitor> |
| en-GB | <https://www.capterra.co.uk/software/135100/customer-monitor> |
| en-IE | <https://www.capterra.ie/software/135100/customer-monitor> |
| en-IL | <https://www.capterra.co.il/software/135100/customer-monitor> |
| en-IN | <https://www.capterra.in/software/135100/customer-monitor> |
| en-NZ | <https://www.capterra.co.nz/software/135100/customer-monitor> |
| en-SG | <https://www.capterra.com.sg/software/135100/customer-monitor> |
| en-ZA | <https://www.capterra.co.za/software/135100/customer-monitor> |
| es | <https://www.capterra.es/software/135100/customer-monitor> |
| es-AR | <https://www.capterra.com.ar/software/135100/customer-monitor> |
| es-CL | <https://www.capterra.cl/software/135100/customer-monitor> |
| es-CO | <https://www.capterra.co/software/135100/customer-monitor> |
| es-CR | <https://www.capterra.co.cr/software/135100/customer-monitor> |
| es-DO | <https://www.capterra.do/software/135100/customer-monitor> |
| es-EC | <https://www.capterra.ec/software/135100/customer-monitor> |
| es-MX | <https://www.capterra.mx/software/135100/customer-monitor> |
| es-PA | <https://www.capterra.com.pa/software/135100/customer-monitor> |
| es-PE | <https://www.capterra.pe/software/135100/customer-monitor> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Customer Monitor","description":"Customer Monitor is a fully managed customer experience management service  with online reporting, trending capabilities and text analytics.   Customer Monitor will enable a business to understand \ntheir customer perceptions  in order to increase your customer retention and boost referrals.\n\nCustomer Monitors fully managed service will enable you to seamlessly leverage customer feedback through a short, strategic survey. It includes the research metric the Net Promoter Score (NPS).","url":"https://www.capterra.ca/software/135100/customer-monitor","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/135100/customer-monitor#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"offers":{"price":"99","@type":"Offer","priceCurrency":"NZD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/135100/customer-monitor#faqs","mainEntity":[{"name":"What Is Customer Monitor?","@type":"Question","acceptedAnswer":{"text":"Customer Monitor is a fully managed customer experience management servicewith online reporting, trending capabilities and text analytics. Customer Monitor will enable a business to understand their customer perceptionsin order to increase your customer retention and boost referrals.Customer Monitors fully managed service will enable you to seamlessly leverage customer feedback through a short, strategic survey. It includes the research metric the Net Promoter Score (NPS).","@type":"Answer"}},{"name":"Who Uses Customer Monitor?","@type":"Question","acceptedAnswer":{"text":"All Industries Customer Base>1000","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"Customer Monitor","position":3,"item":"/software/135100/customer-monitor","@type":"ListItem"}],"@id":"https://www.capterra.ca/software/135100/customer-monitor#breadcrumblist"}]}
</script>