--- description: Learn more about Slack pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Slack Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Productivity Software](/directory/30968/productivity/software) > [Slack](/software/135003/slack) # Slack Canonical: https://www.capterra.ca/software/135003/slack Page: 1 / 965\ Next: [Next page](https://www.capterra.ca/software/135003/slack?page=2) > Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features. > > Verdict: Rated **4.7/5** by 24085 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Slack? Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24085 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - Access Controls/Permissions - Activity/News Feed - Audio Calls - Audio Capture - Calendar Management - Call Routing - Chat/Messaging - Chatbot Software - Collaboration Tools - Commenting/Notes - Communication Management - Content Sharing - Discussions/Forums - Document Management Software - Drag & Drop - Employee Directory - Encryption Software - File Sharing Software - Full Text Search - Knowledge Base Management - Live Chat Software - Meeting Management - Member Directory - Messaging - Mobile Access - Moderation - Multi-Channel Communication - Multi-User Collaboration - Multiple Data Sources - Notes Management - Presentation Streaming - Private Chat - Real Time Synchronization - Real-Time Chat - Real-time Consumer-facing Chat - Recording - Remote Access/Control - Remote Support Software - Scheduling Software - Screen Capture - Screen Recording Software - Search/Filter - Surveys & Feedback - Task Management Software - Transcripts/Chat History - Troubleshooting - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing Software ... and 14 more features ## Integrations (186 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 171 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Productivity Software](https://www.capterra.ca/directory/30968/productivity/software) ## Related Categories - [Sales Enablement Software](https://www.capterra.ca/directory/30798/sales-enablement/software) - [Sales Engagement Platform Software](https://www.capterra.ca/directory/32195/sales-engagement-platform/software) - [Screen Recording Software](https://www.capterra.ca/directory/31975/screen-recording/software) - [Content Collaboration Platforms](https://www.capterra.ca/directory/32935/content-collaboration/software) - [Employee Communication Tools Software](https://www.capterra.ca/directory/31543/employee-communication-tools/software) ## Alternatives 1. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5146 reviews) 2. [Microsoft Teams](https://www.capterra.ca/software/168668/microsoft-teams) — 4.5/5 (11001 reviews) 3. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17538 reviews) 4. [Google Meet](https://www.capterra.ca/software/176572/google-hangouts) — 4.5/5 (12098 reviews) 5. [Bitrix24](https://www.capterra.ca/software/113540/bitrix24) — 4.2/5 (989 reviews) ## Reviews ### "Best business communication platform" — 5.0/5 > **Verified Reviewer** | *February 12, 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I use slack literally everyday during for my work, where I direct message my colleagues, comment on threads, and keep up to date with channels and groups. Slack allows me to seamlessly communicate and work with my colleagues. There are many features I love about slack, such as the threads feature to categorize conversations, huddle feature to quickly hop on a call with colleagues, and the activity tab to see the latest activities to follow up and keep up to date with information. > > **Cons**: There isn't too much cons about slack, but I notice periodically some features with Slack can be down at times, such as slow search times, slow responsiveness and lag. Most recently, the search feature in slack wasn't populating any searches. However, these are almost always incidents and bugs that Slack acknowledges and fixes within 1-2 hours. > > Overall, my experience with slack is amazing and I love using it everyday for work. Having used other business communication platforms such as teams, Slack is much more responsive and easier to use. ----- ### "A Powerful Platform for Real Time Collaboration" — 5.0/5 > **Verified Reviewer** | *November 7, 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I like how Slack keeps everyone connected, especially in a remote setup. The instant communication, status updates, and ability to create focused channels make teamwork much smoother. > > **Cons**: The main challenge with Slack is message overload. It’s hard to focus when there are constant pings from multiple channels. Better tools for highlighting critical messages or consolidating updates would make it more efficient for teams > > Overall, I really like using Slack. It makes it easy to stay in touch with the team, share files, and track ongoing projects. Sometimes it can get busy with notifications, but it’s a huge improvement over email, and I can’t imagine going back. ----- ### "Great for Collaboration, But Can Be Overwhelming" — 4.0/5 > **Arthi** | *April 25, 2026* | Accounting Software | Recommendation rating: 8.0/10 > > **Pros**: Slack has seamless team communication with organized channels, direct messaging, and file sharing. Its integration with numerous apps like Google Drive, Jira, and Zoom streamlines workflows. The search functionality is robust, making it easy to find past conversations. Slack's customization options, including notification controls and custom emojis, enhance user experience. It's a collaborative hub, improving team productivity and communication, especially in remote or hybrid environments. > > **Cons**: Slack is sometimes overwhelming with constant notifications, especially in large teams or active channels. The sheer volume of messages may lead to important information getting lost. Its free plan has limited message history and integrations. While it’s great for real-time chat, Slack isn’t ideal for long-form discussions or detailed project management. Additionally, heavy reliance on it for all communications can contribute to "tool fatigue" for some users. > > Using Slack has been a mostly positive experience for team communication. It’s great for real-time collaboration, organizing conversations, and integrating with other tools. However, managing constant notifications can be overwhelming at times, and finding older messages in a busy channel can be tricky. While it improves team connectivity, the volume of communication can become distracting, making it essential to manage notifications effectively for a smoother experience. ----- ### "Great communication tool with smart features that keep the whole team aligned" — 5.0/5 > **Kaynan** | *April 23, 2026* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: The thread system keeps conversations organized and easy to follow, even in high-traffic channels. The AI summary feature is a great time-saver for catching up on missed discussions. Having all teams and topics centralized with proper channel organization makes communication very efficient across the company. > > **Cons**: Notifications can be overwhelming if you are part of many active channels. It can take some time to configure the right notification preferences to avoid unnecessary interruptions throughout the day. > > Overall my experience with Slack has been excellent. It is our main communication platform at NextDay, and the threaded conversations are one of the most valuable features — they allow us to keep discussions organized without losing context in busy channels. The AI-powered summaries are particularly helpful when catching up on long threads after being away. Having all team members in dedicated channels for different topics makes collaboration easy and keeps everyone informed about what is happening across the company. ----- ### "A Reliable Tool for Organized Team Communication" — 5.0/5 > **Verified Reviewer** | *April 19, 2026* | Consumer Services | Recommendation rating: 5.0/10 > > **Pros**: What I liked most about Slack was how organized our communication became. We have a managers‑only group where they share valuable information, and we also have our campaign page where everyone can communicate and stay updated. I really like that our daily stats and important updates are sent there too, so I never feel out of the loop. Everything is in one place, easy to find, and it keeps the whole team aligned. > > **Cons**: What I liked least about Slack was that I couldn’t see when someone read my message. Sometimes I needed confirmation that information was received, and without read receipts, I had to follow up more often. I also didn’t like that you can’t block someone. If a conversation becomes uncomfortable or someone keeps messaging you, there’s no way to stop it directly in Slack. > > My overall experience with Slack was positive. It made communication feel organized and efficient, especially with the managers‑only group where important information was shared and our campaign page where we stayed connected as a team. I liked that our daily stats and updates were sent there too, so everything I needed was in one place. At the same time, there were a few limitations — like not being able to see when someone read my message and not having the option to block someone if needed. But overall, Slack helped keep our workflow smooth and made it easier for everyone to stay informed and aligned. ----- Page: 1 / 965\ Next: [Next page](https://www.capterra.ca/software/135003/slack?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/135003/slack) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data