--- description: Learn more about Hippo Manager pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hippo Manager Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/30617/veterinary/software) > [Hippo Manager](/software/134667/hippo-manager) # Hippo Manager Canonical: https://www.capterra.ca/software/134667/hippo-manager Page: 1 / 7\ Next: [Next page](https://www.capterra.ca/software/134667/hippo-manager?page=2) > Hippo Manager is easy to use, full featured cloud-based veterinary software. $119 per month, per FT veterinarian. Simple to learn. > > Verdict: Rated **3.9/5** by 133 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Hippo Manager? Flexible and ideal for any size or specialty - companion, large animal, equine, mobile, single location, multi, enterprise, nonprofit, education \& more. Get work/life balance while you grow. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 133 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Hippo Manager Software - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$119.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Free trial, no credit card required. $119 per vet, per month. No charge for all other users. Subscription includes unlimited training, support, data storage, patients and additional users. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Mexico, United Kingdom, United States ## Features - Accounting Software - Appointment Scheduling Software - Charting - Confirmations/Reminders - Document Storage - Inventory Management Software - Patient Portal Software - Patient Records Management - Treatment Planning ## Integrations (1 total) - Google Calendar ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Veterinary Software](https://www.capterra.ca/directory/30617/veterinary/software) ## Alternatives 1. [DaySmart Vet](https://www.capterra.ca/software/133166/DaySmart-Vet) — 4.6/5 (279 reviews) 2. [Instinct Science](https://www.capterra.ca/software/1017062/instinct-emr) — 4.9/5 (234 reviews) 3. [Shepherd](https://www.capterra.ca/software/172485/shepherd-app) — 4.7/5 (87 reviews) 4. [ezyVet](https://www.capterra.ca/software/99977/ezyvet-cloud-vet-software) — 4.6/5 (276 reviews) 5. [Covetrus Pulse](https://www.capterra.ca/software/130107/covetrus-pulse) — 4.0/5 (542 reviews) ## Reviews ### "Decent, but not the best" — 3.0/5 > **Keri** | *May 23, 2025* | Veterinary Software | Recommendation rating: 4.0/10 > > **Pros**: The part I liked the most was the patient screen that showed all of the widgets. I really liked that it was customizable so each department can make it best for what they need to see at a glance. > > **Cons**: Hippo Manager didn’t have many integrations compared to other veterinary softwares like Shepherd. It also had development issues like reports not generating or financial mistakes that couldn’t be corrected without contacting support. > > Without knowing there were better options out there, I’d say Hippo was pretty good. Although now that I know there’s more capable softwares, Hippo falls short. ----- ### "Hippo Software" — 2.0/5 > **Samantha** | *April 8, 2025* | Veterinary Software | Recommendation rating: 3.0/10 > > **Pros**: We did not have any likes about Hippo, very hard to use > > **Cons**: It was not functional and it was very confusing to use ----- ### "Limitations Limit Client Service" — 2.0/5 > **Sarah** | *May 8, 2024* | Veterinary Software | Recommendation rating: 0.0/10 > > **Pros**: Medical records, scheduling of appointments, and entering new clients and patients is intuitive and simple. The people who work for Hippo are very nice, and it is nice that they are an independent start-up. > > **Cons**: As another reviewer mentioned, the "upgrade" to 2.0 has made the software so difficult and frustrating to use. Viewing and accessing invoices is so cumbersome and confusing now. Having to go to a new page for every single vaccine that is entered into an invoice is very time-consuming. Sometimes, one patient name will show in the upper left corner, but the record will actually be for a different patient, which has caused records to be entered under the wrong patient. Other times information will be saved in the medical record, then disappear. If you want to use their system to send email reminders, the reminders are generated as a separate email for each individual service, with literally nothing else in the body of the email, e.g., body of email will be Rabies vaccine 1 year. To actually have a usable reminder, it is necessary to add some type of message, combine the different emails, and delete the duplicates. This may be because they want users to pay $1.50 per card for their postcard reminder service, which, as a green practice, we would not be interested in regardless of the cost. After having demos of two other cloud-based software programs, I am kicking myself for not switching to a different software sooner. I am blown away by the differences in functionality between Hippo and these other software programs, Shepherd and Daysmart Vet. I anticipate the new software, whichever one I decide to switch to, to save a huge amount of time and allow us to provide much better client communication and documentation. The price is quadrupling in 2 months. > > It is okay, but not great, if you want basic functions; medical records, invoicing, medication labels, appointment scheduling; it does those things, although with significant issues (see above). However, given that other PMS options have so much more (and without the major glitches), for what will be the same cost, it is hard to fathom why anyone would select Hippo if they are choosing a new software. I had been contemplating a change for 1-2 years at the previous cost, which is 1/4 of what the new pricing in July will be. It is mainly the anticipated stress of the transition that was holding me back. I just finished reading a book on investing your time in the things that will have the most long-term positive impact, and there was the better part of a chapter dedicated to being limited by your systems. As soon as I read that, it became painfully obvious that our PMS is limiting the ability of our practice to progress due to its limitations and the time that is wasted due to poor functions. It is surprising to me that Hippo's reviews are as good as they are. I have to wonder if the clients giving them positive reviews have ever used really good PMS. I hope that the price increase will allow them to invest in improving their product, but it is hard to imagine that their business will survive the transition. ----- ### "Hippo helps me be more efficient" — 4.0/5 > **AMANDA** | *May 16, 2019* | Veterinary Software | Recommendation rating: 10.0/10 > > **Pros**: Integrated invoices, charts, medications and vaccines. Cloud based is fantastic for access anywhere. Customer service is fantastic. > > **Cons**: Reminders are from an arbitrary email which clients think is spam. Reminders do not list date due. ----- ### "Yuck" — 2.0/5 > **Katie** | *February 25, 2021* | Veterinary Software | Recommendation rating: 0.0/10 > > **Pros**: It is cloud-based, so the ability to log in from other computers, even ones not on the network, is greatly useful. > > **Cons**: What should take one or two steps to complete, takes 12. It is extremely buggy, frequently creating fake charts at the start of the day. Making appointments for multiple patients takes so long. > > Would not have chosen, would not choose again or recommend. The program is extremely bulky and buggy. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.ca/software/134667/hippo-manager?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/134667/hippo-manager) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data