17 years helping Canadian businesses
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Mercury
What Is Mercury?
Mercury leads Digital Transformation in the recruitment profession. Our CRM software and expertise helps you leverage the incredible strengths of the Microsoft Power Platform and LinkedIn to make more placements and grow your business. While keeping your data in one place, you gain from adopting technology that enhances collaboration, strengthens and automates processes, and delivers helpful business insights - with access from anywhere and limitless scalability.
Who Uses Mercury?
Medium to Large (enterprise) recruitment businesses looking for digital transformation.
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Reviews of Mercury
Customizable Recruitment CRM built on Dynamics 365 which means great integrations to MS Office
Comments: Definitely consider Mercury when trialing CRMs and confident that it will only keep getting better. Probably most recommended to companies who have a dedicated internal system support or training function. Having a well supported CRM with integrations like Mercury is essential in agency recruitment. The ability to manage clients and candidates at the volume needed is important. If you spend the time to set up the system, dashboards and searches correctly, I believe Mercury is one of the best - especially since it's based on Microsoft Dynamics 365 which is constantly being improved. It's also great for managing contractors timesheets and linking to things like DocuSign.
Pros:
Mercury is a very powerful platform which can be tweaked and modified to suit your individual businesses needs. Some of my favorite features: - Setting up pinned / saved searches which automatically update (for example you could set a list of clients that have not been spoken to in 60 days and it will keep it fresh) - Direct integration to Office 365 so the emails come from your inbox and everything is tracked automatically through Dynamics - Personal / Team dashboards for you to focus, get an overview of your pipeline and stats
Cons:
I don't think that Mercury is as easy to use as other platforms which we tested, even though it has the most features, most people either don't know about them or how to use it properly - I would love to see in future revisions for it to focus on simplicity and a more visually appealing user interface. Not being able to drag and drop CVs / resumes, boolean search everywhere, or update records directly from Outlook are also big missing features.
Strong Platfor, Easy Usage
Comments: Good, platform is great with [SENSITIVE CONTENT] a great Account Manager.
Pros:
Simple to use platform that is focused to the recruiters needs. Using 3 other platforms previously Mercury has been the most simple but technically advice platform we have used
Cons:
Email CRM platform to use mercury to mass email such as Mailchimp or SendinBlue.
Mercury xRM Response
2 years ago
Thank you for your response, Toby, We will be sure to pass on the news to your account manager and our Team:)
Very pleased with Mercury!
Comments: Really pleased to be a Mercury customer/ business.
Pros:
We migrated to Mercury in the middle of the pandemic, it took some time for the team to adjust but we now all find the system intuitive and helpful!
Cons:
Takes a while to "think the way Mercury thinks".
Mercury xRM Response
2 years ago
Hello, Anna. Thank you for your thoughts about Mercury. We're glad to hear you're finding the system useful. As always, if you have any questions, please contact us!
Great Switch
Comments: Great
Pros:
The integration of features to eachother
Cons:
difficulty to search for certain things.
Mercury xRM Response
2 years ago
Thank you for your feedback, Jacob!
