---
description: Learn more about Talisma CRM pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Talisma CRM Pricing, Reviews & Features - Capterra Canada 2026
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Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Talisma CRM](/software/1342/talisma-crm)

# Talisma CRM

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> Talisma CRM is leading Customer Relationship Management Software made for Enterprises.
> 
> Verdict: Rated **3.7/5** by 15 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Talisma CRM?

Talisma CRM helps companies in the Banking, Insurance, Financial Services, Mutual Funds, ITES, Travel \&amp; Hospitality, Manufacturing \&amp; Retail Sector.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 15 Reviews |
| Ease of Use | 2.7/5 | Based on overall reviews |
| Customer Support Software | 3.5/5 | Based on overall reviews |
| Value for Money | 3.3/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Talisma
- **Founded**: 1999

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Please contact Talisma for pricing.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, India, United States

## Features

- Campaign Management Software
- Contact Management Software
- Customer Database
- Dashboard Software
- Document Storage
- Email Management Software
- Email Marketing Software
- Forecasting
- Interaction Tracking
- Knowledge Base Management
- Lead Capture Software
- Lead Distribution
- Lead Management Software
- Lead Nurturing Software
- Lead Qualification
- Lead Segmentation
- Mobile Access
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Reporting/Analytics
- Sales Pipeline Management
- Sales Reports
- Segmentation
- Self Service Portal
- Task Management Software
- Workflow Management Software

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)
- [Sales Force Automation Software](https://www.capterra.ca/directory/12/sales-force-automation/software)
- [Online CRM Software](https://www.capterra.ca/directory/30072/online-crm/software)
- [Lead Management Software](https://www.capterra.ca/directory/30017/lead-management/software)
- [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews)
3. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
4. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
5. [Kylas Sales CRM](https://www.capterra.ca/software/210630/kylas) — 4.8/5 (573 reviews)

## Reviews

### "Super hard to learn and use, and very outdated CRM" — 2.0/5

> **Bethany** | *October 29, 2024* | Philanthropy | Recommendation rating: 0.0/10
> 
> **Pros**: Very little - the product is overwhelming and incredibly difficult to use.
> 
> **Cons**: Confusing and incredibly difficult to learn.
> 
> When I worked on a team using Talisma, we were completely reliant on our database manager to do almost 100% of our database related work. No one else on the team could even figure out how to run reports. I absolutely do not recommend it\! Although I believe it is being discontinued.

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### "As a scholarship assistant, Talisma made communication and data management a breeze." — 5.0/5

> **Daniel** | *January 9, 2018* | Higher Education Software | Recommendation rating: 10.0/10
> 
> **Pros**: It is incredibly easy to see what has been said to someone who contacts you by going to their site profile. It was also an essential tool in our office for event registrations. Talisma makes life so easy. Being able to assign interactions to specific staff members also makes communicating consistently easy. As an administrator, I could make sure there was one "go-to" contact for each type of interaction so that communication was consistent.
> 
> **Cons**: Vigilance does need to be exercised if someone will e-mail you with multiple accounts. Linking up information from multiple users can be a bit time-consuming.
> 
> Communicating essential information to large groups of people, and being able to quickly gather information about what a student had been told by various members of the admissions staff made communicating consistently a breeze.

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### "Great CRM Tool\!" — 5.0/5

> **Kayla** | *June 22, 2023* | Higher Education Software | Recommendation rating: 10.0/10
> 
> **Pros**: Talisma is a great CRM. I think the interface has improved significantly since I began to use it earlier on in my higher education career. It has a bit of a learning curve to learn at first, but eventually we rolled it out to our student workers as well\! They would log calls, emails and other leads. IT made it so much more effective to analyze their value in the office and the work we all did to recruit the next class\!
> 
> **Cons**: It just has a bit of a learning curve, but what doesnt\! I think it took me a good two months to feel really comfortable with it and now I'm the trainer for our team\!
> 
> If you are a team that has lots of communications, you should be using a CRM\! Especially like Talisma. Being able to see past cases has helped a lot with conversations when folks contact you again, but more importantly, being able to see the case loads of each staff member has helped us advocate for more staff and compensation.

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### "Great CRM System" — 5.0/5

> **juan** | *December 5, 2016* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: Very helpful tool
> 
> **Cons**: Hard to understand at the beginning
> 
> It's been almost 5 years working with Talimsa, we just upgraded to version 10 which is way better, at the beginning was hard to move from access to this CRM but at the end has many many helpful tools to keep data and track of everything in our company

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### "Database administrator at a Big 10 school" — 4.0/5

> **Verified Reviewer** | *January 18, 2018* | Performing Arts | Recommendation rating: 5.0/10
> 
> **Pros**: Call tracking and e-mail flow. They make tracking inbound and outbound correspondence with prospective students very simple and clear.
> 
> **Cons**: Not user friendly. There is a large learning curve. The training videos were extremely simple and high-level and not exactly "real world" training--more of a glossary to understand the terminology.

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## Links

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