What Is CiiRUS?

CiiRUS is a full vacation rental software suite ideally suited for companies with at least 10 properties. Our software is fully equipped with website design, online booking, CRM, booking channel services, property management tools and more to help you grow your business!

Vendors, House Keepers and Staff can access CiiRUS via their own dedicated platforms keeping you up-to-date 24/7.

Your Home Owners will always be kept in the loop with their own online portal.

Who Uses CiiRUS?

Vacation Rental Home Managers, Vacation Rental Home Owners, Property Managers, Holiday Parks, Management Rights Companies, Motels, BNBs, Inns, Resorts, Travel Agents, Listing Services.

Where can CiiRUS be deployed?

Cloud-based
On-premise

About the vendor

  • CiiRUS
  • Located in CELEBRATION, U.S.
  • Founded in 2008

CiiRUS support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

United Kingdom, United States

Languages

English

About the vendor

  • CiiRUS
  • Located in CELEBRATION, U.S.
  • Founded in 2008

CiiRUS support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

United Kingdom, United States

Languages

English

CiiRUS videos and images

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Compare CiiRUS pricing with similar products

CiiRUS

CiiRUS

Pricing not provided by vendor
Free Version
Free Trial
Pricing not provided by vendor
Free Version
Free Trial
US$99.00/month
Free Version
Free Trial
US$550.00/month
Free Version
Free Trial

Features of CiiRUS

  • Accounting Software
  • Booking Notes
  • CRM Software
  • Calendar/Reminder System
  • Contact Management Software
  • Customer Support Software
  • For Vacation Rentals
  • GDS/OTA Integration
  • Group Reservations
  • Guest Communications
  • Guest Experience Management
  • Lead Management Software
  • Maintenance Management Software
  • Marketing Automation Software
  • Owner Statements
  • Point of Sale (POS)
  • Rate Management
  • Reporting/Analytics
  • Reservations Management
  • Transaction Monitoring
  • Vendor Management Software
  • Work Order Management

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Reviews of CiiRUS

Average score

Overall
4.3
Ease of Use
4.2
Customer Service
4.3
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
62%
4
24%
3
8%
1
6%
Verified Reviewer
OWNER in U.S.
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Ciirus has helped me jump start my business

5.0 4 years ago

Comments: Helped get a head start on my business

Pros:

Customer Service is great, quick, and very helpful. Software is easy to navigate and use. Easy to find homes, add homes, features, descriptions, etc...

Cons:

You need to pay or contact support for certain access. A little expensive when you have a lot of properties but they have options you can work with.

Nicole
Business Manager in U.S.
Real Estate, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Ciirus made us happier

4.0 6 months ago

Comments: Overall I am happy with Ciirus. Implementation was a bit rocky- but the team pulled together and really helped us to get it going. I enjoy the fact that we can easily reach out to the team about features we would like to see changed and that our concerns/ critiques are taking seriously as we are the ones utilizing the software on the daily. Everyone is really pleasant to work with.

Pros:

I am really enjoying all of the new updates- I like that the reservation calendar and payments are easy to use and view- the software makes it so that we can easily track our income

Cons:

Some features are clunky- I would love to see the rate sets made easier to implement more dynamic pricing (i.e. allow me to set week days at different rates than weekends etc. for instance if I could select all M-Th bookings for a certain date range to be a certain price). I would love to avoid having to pay for an additional service to come in and price my properties.

CiiRUS Response

7 days ago

Hi Nicole, I wanted to reach out and let you know that we are getting ready to launch our new Unified Calendar feature, which will allow you to set pricing and mLOS directly from the reservations grid. We would love to discuss with you more about recently launched LOS pricing rules and Booking Window logic, which many of our users have picked up and saved time and money versus integrating a third party. Our customer success team is much faster at responding to our customers than I am at checking reviews, so please do contact us via the built-in CiiRUS help center for same-day assistance, or call our office for immediate assistance. We would be thrilled to work with you on this. Sincerely yours, Josh at CiiRUS

Natasha
Property Manager in U.S.
Hospitality, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Using Ciirus as a Vacation Rental Property Manager

5.0 4 weeks ago New

Comments: Great product and highly recommend to all sizes of property management and rental users

Pros:

Ciirus is very effective as a easy to use software tool to use daily in entering bookings, manage cleaners, account for subcontractors costs and to financially report to my owners. I would be lost without this system and am very grateful for the support I received from their customer service team when I need help!

Cons:

Whereas the desktop version of Ciirus is very good, the Ciirus task manager app has also been a great tool to manage cleaners and maintenance. As a property manager out on the field daily, I would like to be able to edit work orders using the task manager app to be able to add estimated costs and and markups and to go back in and edit if I need to make changes. At the moment, I cannot do this but I’m sure that Ciirus will get there eventually as they are very good with welcoming users feedback and implementing changes so their updates.

CiiRUS Response

7 days ago

Hi Natasha, Thank you so much for your partnership and for sharing your experience with us! You are a valued part of the CiiRUS family :-) We have collected a ton of great suggestions and feedback about the Task Manager, and you are not the only one to request the ability to make more changes as admin while out in the field, including better management of costs and markups. We expect to release an update for this module early in 2023, so keep an eye on our frequent updates to see progress. Yours sincerely, Josh at CiiRUS

Guillermo
Director in U.S.
Hospitality, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

worst software I’ve ever use! Read my review

1.0 2 years ago

Comments: The experience was extremely bad. I selected Ciirus to make my company grow and instead of making it grow Ciirus made lost U$ [SENSITIVE CONTENT HIDDEN]! As I said to them, problems can occur and I didn’t request them the money I lost for connectivity but I was hoping they fix the problems. They never contacted me to fix the problem. Once they contacted me was when I requested a deduction on the monthly payment for coronavirus they contacted me to offer Love rentals . They said with that I was going to increase my sales .. hahahaha how funny! I don’t know if they live in planet earth or what but we had 100% cancellations! When I requested a discount on the monthly payment was because other softwares are giving between from 1-3 months free payments to keep their clients !

Pros:

We’ve selected ciirus because once we start using it there were not too many softwares in the market as they are right now . Big mistake! Now looking other softwares I don’t see any pros ..

Cons:

DON’T USE CIIRUS! Once we started with Ciirus they first told us that it was cloud based and it was not MAC friendly, we had to download an app where we could use it that way but it failed every day. Now they did a new version but it is bad. Then, when we signed up they told us they were working with new channels to connect ( Booking.com will be ready soon they said.. probably in just 1 or 2 months hahaha .. you know what? It passed 3 years and they still don’t have connectivity 2 ways with Booking.com, if they say they have don’t believe them ! They work with channel manager where you can connect thought them but there are always errors. we lost more than U$ [SENSITIVE CONTENT HIDDEN] for that and they never took any responsibility. Ciirus said it was the channel manager error and the channel manager said it was a ciirus error ..unbeleivable! Search for a software that has direct connectivity with main channels ( Airbnb, booking.com, expedia , homeaway) . Ciirus has connectivity with Airbnb but they charge you 1% of confirmed bookings ( other softwares don’t charge anything) . The software it is not friendly at all. Customer service it is really bad. It doesn’t have Unified inbox for the different channels ( if they say they have don’t believe them because they don’t have direct connectivity ) . The accounting side it is very poor, you can’t make a properly owner statement as it should be. Reports are very poor. I don’t even know why I’ve been using this software this long time!

Megan
General Manager in U.S.
Hospitality, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Ciirus can do it all!

5.0 4 weeks ago New

Pros:

Task manager, OTA sync & in real time, pricing system, complete 24/7 bookings and working around the clock with Love Rentals

Cons:

Syncing the system with QuickBooks each time a software update rolls out for the desktop version

CiiRUS Response

7 days ago

Hi Megan, Thank you for your kind feedback! We love to hear that the ongoing software updates and continued growth of our team has helped your business grow and be more efficient. Unfortunately, re-syncing with QuickBooks Desktop is necessary with that specific platform. Have you considered trying QuickBooks Online? This version integrates with the CiiRUS web portal and doesn't require any ongoing re-sync when updates are published. Feel free to get in touch with me at [email protected] if you want to discuss this more. We'll be happy to have a trainer walk you through the setup process and make sure it's all working properly for you. Yours sincerely, Josh at CiiRUS.