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Heartland Retail
What Is Heartland Retail?
Heartland Retail is a purpose-built cloud POS and retail management system designed for retailers, by retailers. Built with multi-site, multi-channel brands & retailers requirements in mind, the Heartland platform allows them to deliver seamless service to every customer the same way, no matter where or how they choose to shop. Get the powerful retail management functionality powering some of retail's most disruptive brands and empower your team to sell more, profitably.
Who Uses Heartland Retail?
Multi-store, multi-channel retailers who need to service every customer the same way, no matter how or where they shop.
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Reviews of Heartland Retail
Satisfaction with seamless payments
Comments:
It's versatile and flexible with payments.
Real-time inventory tracking and reporting.
Pros:
Exquisite with itemization and easier scanning for quick payments. Flexibility with inventory tracking.
Cons:
Flexibility with inventory tracking and reporting. I did not find any problem with it.
Heartland Response
2 weeks ago
Hi Michelle, thank you for leaving us a positive review! It's great to hear how seamless and versatile Heartland Retail has been for your business, especially with inventory tracking and reporting. We look forward to our continued partnership!
A ten over ten software, I highly recommend.
Comments: It's a nice tool with so much doings. We are happy to announce that even in future we will choose Heartland Retail over and over again.
Pros:
It is a time saving software which helps us by reducing the amount of labour associated with specific tasks. Reduces operational costs and it is easy to implement. It has a high customer satisfaction rate. And it has really boosted our productivity and enhanced collaboration between my employees.
Cons:
Nothing that we couldn't handle,we are good.
Heartland Response
2 months ago
Hi Alexander, thank you for taking the time to leave us a 5-star review! We’re so glad to hear that Heartland Retail has been efficient and easy to use for you and your business. We look forward to our continued partnership!
A Constant Problem!! Terrible POS SYSTEM with NO SUPPORT
Comments: Terrible! I have been having continual issues with being able to take credit card payments without the entire system crashing and I've been working with their tech support for over a month now on this issue with NO RESOLUTION. They can't fix it or won't fix it and I am left having to uninstall and reinstall my credit card terminals multiple times a day in order to keep ringing sales. As soon as Q4 is over I will be shopping for a new system. This company is terrible.
Pros:
When I first subscribed in 2017 it was Springboard and the user interface for my sales associates was much simpler than other programs. Easy to learn, easy to use and the sales transaction level. BUT, it never works so the ease of use is irrelevant because my associates are constantly fixing technical issues and communication errors that Heartland will not fix.
Cons:
The integration with quickbooks is terrible! It will only integrate to QBO and even then, it has taken me 4 years to work out all of the integrations issues. My accountant hates Heartland because it is not sophisticated enough on the back end to track the inventory costs, fees, taxes, to maintain proper accounts. Clearly the designers never worked in the operations or accounts payable parts of retail.
The Helpful Retail Support from Heartland Retail
Comments: Heartland Retail is more helpful, in allowing businesses to manage all operations. Besides, Heartland Retail gives the right payment methods, and this makes businesses run global.
Pros:
Heartland Retail brings a solid retail support, where business operations are well addressed. Further, the communication mechanisms are made solid, with easy to navigate interface.
Cons:
Heartland Retail is more objective, and there are diverse approaches to solve problems when they occur.
Heartland Response
2 months ago
Hi Gianluca, thank you so much for taking the time to leave this review! We're so glad to hear you've had a great experience with Heartland and that your business has felt supported. We're very excited for our continued partnership.
The Perfect Payment Retail Solution
Comments: Heartland Retail has established sustainable retail management approach, and there are universal coverage to serve all users globally.
Pros:
Heartland Retail has a credible order management approach, and this saves on business supply and distribution. The value for solid point of sales solution from Heartland Retail is also an authentic form the vendor has included.
Cons:
Heartland Retail is the utmost and sensible payment approach that makes all retail processes successful with no mistakes.
Heartland Response
2 months ago
Hi Giuseppe, thank you so much for taking the time to leave us this positive review! We’re thrilled to hear Heartland Retail has been a sensible choice for your business. We look forward to our continued partnership!
