15 years helping Canadian businesses
choose better software

What Is Paycor?

Paycor empowers leaders to modernize every aspect of people management so they can focus on what really matters: building winning teams. The unified HCM solution ensures employee data is in one place, so you’ll never have to switch platforms, access multiple systems or re-key information. Automate tedious work, mitigate compliance risk, drive efficiencies, empower employees to control their own financial health and gain a deeper understanding of your business with robust analytics and insights.

Who Uses Paycor?

More than 29,000 medium-sized and small businesses trust Paycor to help them manage and develop employees and run their business.

Paycor Software - Paycor Dashboard
Paycor Software - Paycor Payroll
Paycor Software - Paycor Scheduling
Paycor Software - Paycor Talent
Paycor Software - Paycor Analytics

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Reviews of Paycor

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.3
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Lillian
Lillian
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Paycor has considerably improved HR productivity

5.0 7 months ago

Comments: Since implementing Paycor, our HR department's output has grown dramatically. Previously, we had to manually enter employees' time on paper timesheets. Now, they can just use the Paycor mobile app to clock their hours, and those hours will be imported into Paygrid.

Pros:

Paycor is used on a regular basis at our company for timekeeping purposes, both through a mobile app and a web site. In addition, we process paid time off requests through the Time Accrual system, which also handles our Benefits Administration platform and Scheduling platform needs.

Cons:

There is a lot that can be enhanced about the Time Accrual system. It is important that employees can easily keep track of their vacation time and that the method used to determine their balance is clear.

Paycor Response

7 months ago

Thank you for sharing your positive experience with Paycor! We are thrilled to hear that our platform has considerably improved HR productivity at your company, particularly in regards to timekeeping, benefits administration, and scheduling. We appreciate your feedback about the Time Accrual system and will take that into consideration as we continue to make improvements. Our customer support team is dedicated to providing excellent service and we are always looking for ways to innovate and enhance our software. Thank you for choosing Paycor as your HR solution!

Amanda
Amanda
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Paycor handles payroll, hiring, time tracking and onboarding

4.0 3 weeks ago New

Comments: The Paycor platform is intuitive and straightforward. You can set up your dashboard the way you like it so that you always have quick access to the information you use most.

Pros:

We are able to meet all of our human resources technology requirements with the help of Paycor. The convenience of having payroll, scheduling, recruiting, etc., all in one easy-to-use system outweighs the "clunky" nature of the software at times.

Cons:

Paycor has holes in their reporting. Reports are difficult to store, and often they don't even run. I also find the customer service to be wanting, as I am frequently ignored.

Paycor Response

3 weeks ago

Thank you for your review of Paycor. We appreciate your feedback and are glad to hear that our platform has been able to meet your human resources technology requirements. We understand the convenience of having payroll, scheduling, recruiting, and other HR functions all in one easy-to-use system. Regarding your concerns about reporting, we apologize for any difficulties you have experienced. We are continuously working to improve our reporting capabilities and appreciate your feedback on this matter. We will take your comments into consideration as we strive to enhance our reporting features. We are sorry to hear about your experience with our customer service. We aim to provide excellent support to all our customers and apologize if you felt ignored. We will address this issue internally to ensure that our customer service meets the highest standards. We are pleased to hear that you find our platform intuitive and straightforward. Customizing your dashboard to have quick access to the information you use most is one of the key features we offer, and we are glad it has been beneficial to you. Thank you for choosing Paycor as your central hub for all your HR needs. We appreciate your business and will continue to work on improving our platform and services based on your valuable feedback.

Tracey
Controller in US
Printing, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Paycor dealbreaker

2.0 last month New

Pros:

Paycor is simple to run manual checks and payroll. The paygrid is a great feature.

Cons:

We have to manage all the tax set up for all employees. The other providers we have used set up employees with taxes that are relevant to them. The lastest issue we have has to do with taxes vs. deductions. Our state paid leave plan is set up to go through the tax module, which is great if you go with the state plan. We, however, opted for an equivalent private plan. I was told in order to have the employee premium deduction, which is a percentage of "taxable wages", it had to be done through a deduction. Come time to run my first payroll with the new deduction, the percentage is not correct. I was never told this, but apparently, because we have to do the premium through a deduction, the system can only figure the percentage to deduct based on gross wages instead of "taxable wages" as the state law requires. I was told that I would need to go into each employee every payroll and manually figure their premium deduction. To find this out on a payroll processing day is completely unacceptable. This payroll I had to make the deduction 0% and have the company pick up the entire premium in order to meet the payroll cut off time.Another issue I have had repeatedly is getting different responses from people when I call into support.

Paycor Response

4 weeks ago

Thank you for sharing your feedback about your experience with Paycor. We appreciate your input and apologize for the challenges you encountered with tax set up and deductions. We understand the importance of accurate and compliant tax management, and we apologize for any confusion or inconvenience caused by the limitations in our system regarding the calculation of premium deductions based on "taxable wages" versus gross wages. We are constantly working to enhance our system capabilities and will take your feedback into consideration for future updates. We also apologize for any inconsistencies you experienced when contacting our support team. We strive to provide consistent and reliable customer service, and we will address this issue internally to ensure better consistency in our responses. We appreciate your loyalty and trust in Paycor as your preferred provider following Fidelity's decision to discontinue payroll services. We will continue to work hard to provide you with the best possible payroll solutions and support. Thank you for bringing these concerns to our attention. Should you have any further questions or require assistance, please don't hesitate to reach out to our support team.

Jessica
Assistant HR Manager in US
Logistics & Supply Chain, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

HR's Dream System

5.0 4 months ago

Comments: The overall experience is great, the system allows us to do so much and helps us progress our company in a positive way.

Pros:

As a member of HR I enjoy the self-service feature of Paycor, it saves us so much time in some situations and allows us to utilize other portions of the system with the time we save, like LMS and recruiting. It is difficult to pick just one item to like the most when so many are important to us, and we gain so much by using Paycor.

Cons:

There were bumps during the integration process, but our company is also unique in how it is structured. With assistance provided to us we were able to work through some issues we had, but some items in Paycor are not structured for our Company and how it functions and unfortunately, we felt like we misunderstood how it was presented to us to make us believe it would work for us.

Paycor Response

4 months ago

Thanks for your feedback. It's wonderful to hear how much you value our self-service feature and how it's freed up time for you to use other aspects of our system. We regret to hear that there were bumps during the integration process due to the unique structure of your company, and we'll continue working to enhance our flexibility and clarity in this area. It's great to hear that despite these challenges, the overall experience has been positive and that our system is helping your company to progress. Your review is greatly appreciated.

Gary
Gary
Human Resources Manager in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Comprehensive Human Resources Software

5.0 2 months ago New

Comments: This system allows us to manage our staff effectively, from hiring to paying them. This program handles all employee-related tasks, from scheduling interviews and posting openings to calculating salaries and overtime and facilitating shift swaps.

Pros:

Employees' time off, whether for illness or other reasons, can be recorded. It also includes performance management, which allows you to track the efficiency and output of each worker, as well as the development of ongoing projects. Fast and error-free payroll processing has been achieved.

Cons:

Employees have reported issues logging into the system to make leave or vacation requests or administering excused absences, highlighting a persistent difficulty with the self-service interface. In an ideal world, I wouldn't have to restrict my productivity to times when I had access to the internet by using technologies that can function offline.

Paycor Response

last month

Thank you for your detailed review! We're pleased to hear that our software's comprehensive features have positively impacted your HR tasks, especially with performance management and efficient payroll processing. We understand the login issues and offline limitations that you've mentioned and are actively working to improve our self-service interface and explore offline functionality. Your feedback is crucial for our continuous improvement, and we're committed to providing an even better user experience in the future.