Handshake

Who Uses Handshake?

Designed for businesses in the retail industry, it is a cross channel eCommerce platform that includes bulk purchasing, catalog management, promotions, payments functionality, and more.

What Is Handshake?

Handshake Rep is the leading B2B order entry platform for manufacturers, distributors and wholesalers with sales reps on the road. Gives reps the power to write orders fast, with all customer info and history on hand.

Handshake Rep is fully integrated with the Handshake Direct B2B eCommerce website and mobile app that gives your customers 24/7 convenience of online ordering.
Capture orders from all of your B2B sales channels with Handshake, integrated to your ERP.

Handshake Details

Handshake

http://handshake.com

Founded 2011

Handshake Software - Easy to use rep ordering
Handshake Software - Send beautiful B2B orders
Handshake Software - Handshake B2B eCommerce
Handshake Software - 4
Handshake Software - Optimized for B2B buyers
Handshake video
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Handshake Software - Easy to use rep ordering - thumbnail
Handshake Software - Send beautiful B2B orders - thumbnail
Handshake Software - Handshake B2B eCommerce - thumbnail
Handshake Software - 4 - thumbnail
Handshake Software - Optimized for B2B buyers - thumbnail

Compare Handshake with similar products

Starting price

US$39.95/month
US$500.00/month
N/A
US$20.00/month

Free Version

Free Version No
Free Version No
Free Version No
Free Version Yes

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial No
Free Trial Yes

Handshake deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • Live Online
  • Webinars
  • Videos

Handshake Features

  • Bulk Ordering
  • Cataloging/Categorization
  • Communication Management
  • Customer Management
  • For B2B
  • Inventory Control Software
  • Mobile Access
  • Order Management Software
  • Payment Options
  • Promotions Management
  • Reordering
  • Reporting/Analytics
  • SEO Management
  • Shipping Management

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  • Price / Margin Management
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Handshake Reviews

Read all 134 reviews

Average score

Overall
4.5
Ease of Use
4.5
Customer Service Software
4.5
Features
4.2
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >10,001
Carol V.
Carol V.
Research Business Associate
Biotechnology, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
    Unrated
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-05-01

"a free alternative to other job listing sites!"

Comments: I love this product because it allows your listing to be shared with colleges, which is very useful if you want to recruit college students.

Pros: Handshake is definitely an underrated gem, to say the least. Other platforms are quite expensive to post jobs, but this one is for free! Even though it is free, it does not diminish its features. You, as an employer, get to reach out to many schools and showcase your listings to many colleges. I've gotten great candidates from this site and I like how it caters to college students.

Cons: One of the things that is slightly annoying is that it takes a while for the listing to get approved on schools' pages. I do understand that you need to meet certain criteria, but it's not standardized across the board, therefore it gets confusing when trying to maintain your listing with different schools.

  • Reviewer Source 
  • Reviewed on 2021-05-01
Tina S.
Tina S.
Information Technology & Services
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
    Unrated
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2015-08-10

"Save Time with Handshake"

Comments: We provided our 65 sales reps with iPad back in 2010 and wanted to utilize it to it's full extent with apps that saved the sales reps time and saved us money. Handshake accomplished both of those. Back then- sales reps were handwriting order forms and faxing them to our customer service dept. Then we had 4 people in our home office manually entering those orders! That is so much wasted time on both sides and there was a lot of room for error. With Handshake- our sales reps can easily find the product, show the images to their account, and place the order within a few minutes. Then the order is sent directly into our system- no more manual data entry. Time saved by the sales rep- 1-2 hours each day, which means they could see an extra customer during the day (and make another sale!) or not have to work at night. Time saved by the home office 4-5 hours per day. Now 2 of those 4 people in our home office have been moved to other open positions in the department, saving us money that would have been spent hiring someone new. Overall the experience with Handshake has been exceptional. It's a great product, easy to use and very efficient. We now have over 200 sales reps internationally that have been using Handshake for almost 4 years and they love it!

Pros: Great customer service, very knowledgeable and courteous. They have a great team at Handshake- from the CEO to the Customer Support Specialists. There are no regrets with choosing Handshake for our sales rep ordering tool.

Cons: Just keep doing what you are doing Handshake!

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2015-08-10
Spencer B.
CEO
Wholesale, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 2019-05-09

"Disappointing partnership"

Comments: This is absolutely the worst company we have partnered with in my 12 years with my business. Their customer service is simply horrible and I'm worried they almost got shut down because they weren't PCI compliant even though they told us they were. They gave us 2 days. Yes, 2 days to find a new CC processor and have it setup. You can only use their specific processors which don't even work with all of their tech. Their processors costs $6000 more than what we were currently paying and Handshake refused to help in that cost. The process we have to do now is different than what was initially presented to us. They switched it mid contract and then refused to refund a prorated amount. It's highway robbery in my mind. Be very cautious of anything you sign with them. Even then they'll just end up changing it mid way through the contract. Absolutely disappointed in a company that would conduct business like that.

Pros: I liked the simplicity of it. It is a very basic system.

Cons: Disappointed in the promises made about the product and the contract put in place. Horrible to pay up front for the year.

  • Reviewer Source 
  • Reviewed on 2019-05-09
Verified Reviewer
Environmental Specialist
Environmental Services, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2021-06-29

"Helped Me Get My First Job"

Comments: Handshake catered to my expectations from employers and has even helped me get my first job. It is exceptional !

Pros: This software was easy to navigate and most importantly you can edit and upload resumes and cover letters.

Cons: Sometimes the software lags or does not load quick enough and I really hope they can resolve this issue soon because it is a very resourceful.

  • Reviewer Source 
  • Reviewed on 2021-06-29
Kerry P.
Kerry P.
Wholesale
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
    Unrated
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2015-08-04

"Have not written an order for over 3 years"

Comments: For producing orders quickly and reliably there is no equivalent app for electronic devices. it is slick and easy to use for my sales team. I use it on my iPhone 6 plus as my preferred device for creating orders as the iPad is sometimes not on me so I can run everything from this device including upto date sales reports. If a customer rings I can do the order there and then while on handsfree. I have all there sales history and the sales can be confirmed, emailed to client and in the office within seconds of saying good bye to my client. It does not get any better than this for creating orders.

Pros: Not complicated
Can be used on iPhone or iPad
Very very quick and we have thousands of skus and each reps produces up to10 orders a day and we have had not a single issue in 3 years
Customer history is an invaluable sales tool
Customer support the best I've ever experienced considering we are in Australia and there in USA
Product matrix or variants

Cons: Not a single Con but Wishlist Able to produce a customer credit easily
Customer history sorted there category in addition to the default date taken
A user field that can be used to sort and filter customers by a unique run code
A 4x2 grid or similar for showing product catalogue as we have to many products for the single item view

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2015-08-04