What Is SAP Litmos?

SAP Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, SAP Litmos offers the world’s easiest-to-use LMS – SAP Litmos Training – and a comprehensive course library – SAP Litmos Training Content. Thousands of companies trust the solutions to centralize and deliver transformative training to employees, customers, and partners. The solutions are now used by more than 30 million people in 150 countries, across 35 languages. www.litmos.com

Who Uses SAP Litmos?

Litmos LMS is used by thousands of companies all around the world. SAP Litmos offers an award-winning LMS with 30 million users in 150 countries. We're confident that you will love our LMS.

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Reviews of SAP Litmos

Average score

Overall
4.2
Ease of Use
4.4
Customer Service
4.1
Features
4.1
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Anthony
Anthony
Software Engineer in US
Verified LinkedIn User
Consumer Goods, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Robust platform for employee training

5.0 2 months ago

Comments: This platform offers versatile options to strengthen the training process of our organization's employees. It is very versatile, robust and customizable. Sap Litmos is easy to implement and has a very small learning curve.

Pros:

It has options for customizing courses to adapt them to the needs of our company. Allows quick and easy access from anywhere and at any time. Provides reports with real-time information on the progress of participants in the training process. The ability to upload videos as part of the evaluation process is very useful. It works in different operating systems, which provides versatility.

Cons:

So far the only thing that I think should be considered for its use is the cost, which can be high depending on the size of your company.

santosh
Software Engineer in US
Automotive, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Excellent Corporate Training Tool - SAP Litmos

5.0 6 months ago

Comments: - The overall experience with SAP Litmos is very excellent and satisfactory. The tool is very helpful for enterprise clients to implement for the employees on-boarding and get on track as soon as possible.

Pros:

- The most important feature of the software which is very helpful for the administrators to upload new learning content for the new employees to be successful and get knowledge on company policies on network, security, behavioral, etc. - The most important feature of the application is to conduct exams and score employees on the tests conducted and evaluate the next steps for the employee. The manager can then look into the next possible certifications the employee should be targeting and get certified in the area.

Cons:

- The tool can be more intuitive and make it more comfortable for all the new employees who are new to the tool as well. - The product team can include more features on the tool like taking surveys, making content more strictly accessible for several teams based on the hierarchy model in the company. - The tool is a little expensive than the one's available in the market

Lee
Learning and Development Manager in UK
Dairy, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Honest Review

3.0 last month New

Comments: The reason I can only score this around the 50% mark is, at the start, the experience with my account manager was fantastic, the LMS was explained really well and was always available for questions.It went downhill from here, where the implementation manager was helpful, as they did help a lot with the HTML Coding and other areas, when they shouldn't have (which was most likely to me being persistent, the "I've bought this LMS, help me set it up!" approach).My general feeling of excitement slowly turned into disappointment as I learned that SAP will help get the basics in place, and from my prospective, It felt like they shouldn't really be doing it and it was a big ask.Forever asked to watch the learning courses again or go to this link and learn how to do it.I just wanted the LMS to be finished, with everything working, a finished product.I did question this towards the end of my support, which was then explained to me that SAP Litmos don't setup the LMS, they provide the LMS, and provide you with the direction on where to learn.I was provided a link on coding & offered details of an external company (which would come at a cost), to help implement and setup the rest of the LMS that I had been asking since the start. LMS runs great, the learner interface is easy to use but the implementation process (not the people), is really bad. My feedback would be, use your time to help customers setup the LMS so we have a finished polished product.

Pros:

The LMS has many features that I'm really happy with and somewhat easy to use, like setting up teams, content creator is great and met all my expectations. Manual bulk uploading new starts and leavers isn't difficult, looking forward to linking this to the HR system.The main feature for me was the number of courses available for everyone, via PC, Tablet or Phone.

Cons:

You are buying a shell of an LMS, in its basic form but SAP Litmos don't get it ready for you. The support given heavily rely on you watching the LMS learning courses that either don't always make sense or you find that you need software to make the changes you want.The SAP Litmos approach is, they are here to help provide you with the information on "How to do it", but the work is done by you. The "DoJo learning" is helpful and can sometimes save you from contacting support, but it isn't always clear and results in functions being left in limbo (like Gamification, LMS theme etc)

Kenleigh
Corporate Trainer in US
Retail, 501-1,000 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Great Experience

5.0 last year

Comments: This was our first LMS and we looked at about 10 options, 3-4 of which had free trials that we used and researched more carefully. I have no major complaints about the process of getting set up, though we're in the final stages of loading all our users into the system (400+), so we aren't completely settled in. Everyone at our company who has seen the platform has loved what we've been able to set up.

Pros:

Overall I find Litmos to be easy to use and relatively intuitive. When I've had questions I've been able to find the answer in the online help forums nearly every time (in the instances I've had to reach out help has been rather quick and efficient). The content authoring works well for the most part, and the content library covers nearly all of our general needs, which is great. Any Litmos representatives we've worked with have been great. The Dojo is helpful for teaching yourself the platform, and the seemingly endless list of features has been great so far, though I plan to utilize them even more as we grow with our LMS (Assign, Branding, etc.).

Cons:

There are some quirks, as with anything. If you copy a module and delete the original then you're unable to edit the copy (even though it's completely separate, per their descriptions online). Litmos has verified this quirk. I find the fonts/sizing to be somewhat restrictive within the content authoring tool, and in the same vein the assessments within the authoring can be difficult to manipulate at times, depending upon what elements you add on what page.

Verified Reviewer
Assistant Director Training Department in
Verified LinkedIn User
Computer Software, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Integration Rich, Easy to Use

4.0 6 years ago

Comments: We've been using Litmos for a little over a year, coming from another LMS system that did not meet our needs. Litmos is very easy to learn, we were building courses quickly once we got in. They have a great array of features for course building with different module types, including assessments, videos, text, and integrations with GoToTraining and other delivery tools that makes it easy to created a mixed deliverable which keeps people more engaged than slide after slide after slide. A for that. They also update their product regularly with new features, and make it easy to learn/find these by notifications at the top of the site, and offering new release webinars and videos parked on YouTube. A on their communication of new features. Reporting takes a bit of getting used to, as you can drill down from a broad set of figures to a granular individual student level, I often find it best to export these as Excel files and manipulate the data with my own formulas and pivot tables. B on reporting capabilities. We use Litmos to train thousands of clients annually as opposed to training just a few hundred of our own staff - our DB at this point consists of 10,000 users and considering the volume, we very rarely have issues with the Litmos tool itself from an accessibility or bug perspective. As a professional trainer of software products, I can say confidently that that is a true accomplishment. A on code stability! Best advice is to plan our your organizational needs as a flow chart so you get it right the first time.

Pros:

Integrations with many outside products, including GoToTraining/Webinar, Salesforce, Wordpress, several shopping cart tools, and more. Easy to learn, easy to course build. Several options for organizing by Team or Learning Path. time.

Cons:

Two minor pet peeves in course building - no "center" option on image alignment - you have to either code it in, or put it in the middle of a 3 column centered table. No spell check in standard typing view, you have to go into the source code view to see spelling errors. True con lately is support turn around time. Support is through online ticketing system, even if you call in, they simply file the ticket on your behalf. I understand the need for that, as we urge our own clients to use our self-service portals first. But we are currently in the position of needing assistance with the Litmos/Salesforce integration, and we are closing in on two weeks and still do not have resolution. I have twice proposed meeting times several days in the future and had team members on standby to drop what they are doing to meet with a Litmos rep when they have time for us, and both times got no response until after the proposed meeting dates. This needs serious improvement.