17 years helping Canadian businesses
choose better software

What Is PaperCut?

If you’ve got photocopiers, multifunction devices, or printers in your workplace, you’ll benefit from PaperCut print management software.

It doesn’t matter what brand of printer you have, and it doesn’t matter what devices you print from (laptop, tablet, phone). Everything just works.

PaperCut enables, tracks, and secures not just your printing, but your copying and scanning as well, giving ultimate visibility, control, and waste reduction over your entire print environment.

Who Uses PaperCut?

PaperCut was developed to work in any print environment - big or small, simple or complex. It works with any printer, on any mobile device, in any hosting environment, including yours.

Where can PaperCut be deployed?

Cloud-based
On-premise

About the vendor

  • PaperCut Software
  • Founded in 1998

PaperCut support

  • Phone Support
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 223 others

Languages

Catalan, Chinese, Croatian, Czech, Danish and 23 others

PaperCut pricing

Starting Price:

US$435.00/one-time
  • Yes, has free trial
  • Yes, has free version

PaperCut has a free version and offers a free trial. PaperCut paid version starts at US$435.00/one-time.

get a free trial

About the vendor

  • PaperCut Software
  • Founded in 1998

PaperCut support

  • Phone Support
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 223 others

Languages

Catalan, Chinese, Croatian, Czech, Danish and 23 others

PaperCut videos and images

PaperCut Software - Simple admin interface
PaperCut Software - 80+ built-in reports
PaperCut Software - Deploy print queues
PaperCut Software - Third-party integrations
PaperCut Software - Advanced scripting
View 6 more
PaperCut video
PaperCut Software - Simple admin interface
PaperCut Software - 80+ built-in reports
PaperCut Software - Deploy print queues
PaperCut Software - Third-party integrations
PaperCut Software - Advanced scripting

Features of PaperCut

  • Approval Workflow
  • Cost Tracking
  • Device Status Monitoring
  • Mobile Printing
  • Multi-Printer Support
  • Multiple Authentication Methods
  • Print Job Routing
  • Print Management Software
  • Print Quotas/Limits
  • Remote Printing
  • Reporting & Statistics
  • Reporting/Analytics
  • Secure Print Job Release
  • Third-Party Integrations

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Reviews of PaperCut

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.4
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
63%
4
27%
3
6%
1
3%
Ian
Ian
Head of Computer Services in UK
Verified LinkedIn User
Education Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great product

5.0 5 years ago

Comments: We've been using PaperCut for just over a year, replacing our previous system, PCounter. After the initial setup, we haven't experienced many issues but when we have, their support has been great. From a support perspective it has enabled us to carefully track usage and issues, complete with automatically generated summary reports on a monthly basis.

Pros:

Excellent reports Huge amount of customisation Support for multiple departments for users Useful integration with multi-function devices

Cons:

Despite having a detailed audit for print jobs, there is no way built in to re-send those jobs if they fail (we wrote our own).

Joseph
Assistant Aquaculture Engineer in UK
Farming, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

PaperCut The Beacon Of Innovation

5.0 4 months ago

Comments: PaperCut is the beacon of innovation and environmental stewardship.

Pros:

From the get-go, PaperCut impresses with its simplicity in installation and operation. It’s a breeze to integrate into existing systems, and its compatibility with various devices and operating systems means it’s ready to work in diverse IT environments.

Cons:

PaperCut for me, it is just fine and has no cons.

Winter
president in US
Law Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Do not purchase this product!

1.0 5 years ago

Comments: We've realized no benefit from the product. We've only realized a tremendous loss on our investment and continue to do so.

Pros:

The product stops working constantly. Since we have had this product the only thing consistent about it, is that it won't work and that we will lose money on lost counts of print/copy charges. The response for repair is slow and often is a temporary fix. I will never be able to recover the money lost on this product. I would absolutely advise a small business owner to avoid this product. There are no pros, only cons.

Cons:

If the product worked as advertised that would be an improvement. When the product doesn't work, it also impedes one's ability to use the printers.

Verified Reviewer
Verified LinkedIn User
Higher Education Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Printing Management

5.0 5 years ago

Comments: We were hoping to reduce the number of documents that we printing. This product was crucial in meeting those goals.

Pros:

I truly like that this software makes you think twice about printing by displaying the total cost to print your request. Budgeting allows you to charge printing jobs to specific departments. The built in reminders that you can print double-sided or in black and white to save money are helpful as well.

Cons:

There are few things that I can think of that I would change about the product. It occasionally freezes and needs to be reset or has issues opening when used via a VPN. These issues are minor and infrequent.

Rob
Partner in New Zealand
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Does what it needs to but no fun to manage.

4.0 6 years ago

Comments: We know who printed what and can type that into an invoice for them.

Pros:

Users are in control of their own expenditure. Works across printing and photocopying. Linux, MacOS and Windows for server and users.

Cons:

Doesn't catch USB dongle printing on Ricoh MFD. Made by developers for developers, no thought is given to UX. Lack of integrations and cloud service. Google Cloud print integration stinks to set up and so hard to use you won't want to roll it out to users. You have to be comfortable editing text files to take full advantage of features. No integration with invoicing software indicates the company's focus is not on administration.