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What Is Gold-Vision CRM?

Gold-Vision CRM is a fully customisable and affordable system that supports your business needs. Our system lets you manage customer data, integrate with business tools, and manage teams - all in one place, wherever you are, on any device. Gold-Vision CRM streamlines your processes and boosts team efficiency, optimising the opportunity to increase revenue.

The Gold-Vision product line also includes our brand-new product, Gold-Vision Marketing. Gold-Vision Marketing is an all-in-one digital marketing platform which is fully integrated with our CRM. Marketing gives users the ability to create and run campaigns, all whilst data is being fed back into CRM to aid the sales process – making sales and marketing alignment easier than ever.

With dedicated in-house software authors and support teams, we believe there is no one better to provide you with a great CRM and marketing solutions. From SME’s to larger organisations, Gold-Vision CRM and Marketing is designed to grow with you.

Who Uses Gold-Vision CRM?

Businesses across all industries looking for a comprehensive CRM specialising in Sales & Marketing. Our highly configurable set-up lets you customise your system & integrate with your favourite tools.

Where can Gold-Vision CRM be deployed?

Cloud-based
On-premise

About the vendor

  • Esteiro Business Solutions
  • Located in West Haddon, UK
  • Founded in 2001

Gold-Vision CRM support

  • Phone Support
  • Chat

Countries available

Canada, United Kingdom, United States

Languages

English, French, German

Gold-Vision CRM pricing

Starting Price:

US$55.00/month
  • Yes, has free trial
  • No free version

Gold-Vision CRM does not have a free version but does offer a free trial. Gold-Vision CRM paid version starts at US$55.00/month.

Pricing plans get a free trial

About the vendor

  • Esteiro Business Solutions
  • Located in West Haddon, UK
  • Founded in 2001

Gold-Vision CRM support

  • Phone Support
  • Chat

Countries available

Canada, United Kingdom, United States

Languages

English, French, German

Gold-Vision CRM videos and images

Gold-Vision CRM Software - Gold-Vision Sales
Gold-Vision CRM Software - Gold-Vision Marketing
Gold-Vision CRM Software - Gold-Vision Lead Management
Gold-Vision CRM Software - Gold-Vision Portal
Gold-Vision CRM Software - Gold-Vision Project Management
View 6 more
Gold-Vision CRM video
Gold-Vision CRM Software - Gold-Vision Sales
Gold-Vision CRM Software - Gold-Vision Marketing
Gold-Vision CRM Software - Gold-Vision Lead Management
Gold-Vision CRM Software - Gold-Vision Portal
Gold-Vision CRM Software - Gold-Vision Project Management

Features of Gold-Vision CRM

  • Activity Dashboard
  • Alerts/Notifications
  • Automated Routing
  • Batch Processing
  • CRM Software
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management Software
  • Collaboration Tools
  • Contact Database
  • Contact Management Software
  • Conversion Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Document Storage
  • Drip Campaigns
  • Email Management Software
  • Email Marketing Software
  • For Insurance Industry
  • Forecasting
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Distribution
  • Lead Generation Software
  • Lead Management Software
  • Lead Nurturing Software
  • Lead Qualification
  • Lead Segmentation
  • Marketing Automation Software
  • Mobile Access
  • Multi-Channel Marketing
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Predictive Analytics Software
  • Quotes/Estimates
  • ROI Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Forecasting Software
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Social Media Integration
  • Support Ticket Management
  • Task Management Software
  • Template Management
  • Third-Party Integrations
  • Website Visitor Tracking
  • Workflow Management Software

Alternatives to Gold-Vision CRM

Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
Cloud and on-premise customer relationship management software for sales, marketing and customer service.
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM
Integrated business management solution that automates financial, customer relationship and supply chain processes.
Zendesk provides the complete customer service solution that’s easy to use and scales with your business.
Sell more, in less time, every time with Prospect, the #1 Stock-Aware CRM - perfect for B2B Wholesalers, Distributors & Manufacturers.
A single platform for all your project management needs; from quotes to timesheets, job tracking, and costing, reporting and more.
Act! Marketing Automation optimizes all the ways you communicate with prospects & customers to maximize engagement and drive business.
Used by companies who have a need to win business through the building project route while at the same time selling to key accounts.

Reviews of Gold-Vision CRM

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.8
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
66%
4
29%
3
5%
Buket
Buket
Software Developer in Türkiye
Verified LinkedIn User
Consumer Goods, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

A Solid and user friendly solution

5.0 8 months ago

Comments: Gold-Vision has enabled us to consolidate various systems into a unified platform, resulting in improved efficiency and enhanced data visibility. The online chat support has proven invaluable allowing team members to proactively address any challenges they encounter. I wholeheartedly endorse Gold-Vision for anyone seeking a new CRM system. I must also mention the exceptional support provided by [sensitive content hidden] throughout the entire development process

Pros:

Gold-Vision CRM has been exceptionally well-received by all our users, and the reason is clear – its remarkable flexibility and power. The advantages of this system begin with the dedicated team behind it. With all departments collaborating and actively participating in its development, they prioritize meeting the genuine needs of users over simply chasing trends. As a result, Gold-Vision has evolved into a feature-rich CRM system over the years. Managing accounts and contacts is straightforward, and the clarity of opportunities is further enhanced by the ability to cross-reference them with other data points, ensuring all relevant stakeholders are included. Lead management is efficient, preventing duplication of efforts. What sets the system apart, however, is its robust search and filtering capabilities. This empowers users to quickly locate critical data, which can then be saved, streamlining repetitive tasks. Additionally, the system offers comprehensive reporting, presenting data through dynamic charts and graphs that are both user-friendly and allow for in-depth exploration.

Cons:

We've encountered a couple of minor bugs, but I'm confident they'll be resolved asap. I do find the system's interface a bit cluttered and less intuitive. Certain parts of the system can also be somewhat challenging to grasp but overall we are very pleased with it.

Esteiro Business Solutions Response

8 months ago

Hi Buket, We want to thank you for such a kind and comprehensive review of Gold-Vision. We are extremely happy to hear how well received the system has been by your users, and that the ongoing feature updates continue to support and streamline your business processes. Please don't hesitate to get in touch in regard to any areas of Gold-Vision we can help you to refine. Your feedback is valuable to us. Kind Regards, Alex

Aiden
Aiden
Group Marketing Associate in UK
Verified LinkedIn User
Medical Devices, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Fantastic service with a well built system.

4.0 last year

Comments: Really good, we have been using GV for a number of years and it has served us well over our growth and constant changes. We have reviewed our options after a few years to see if it was still the best option and we decided to stick with GV as it met all of our needs and the main pro was the customer service, Both [sensitive content hidden] have been incredible to deal with.[sensitive content hidden] has been very supportive and knowledgeable though any issue I have.[sensitive content hidden] within the support team is also a dream to talk to.

Pros:

Generally easy to use and implement with users, it has all of the features you could want from a CRM at a good price.

Cons:

Releasing features that don't work correctly.

Alternatives Considered: Salesforce Sales Cloud , Microsoft 365 and HubSpot CRM

Reasons for Switching to Gold-Vision CRM: This met our needs with the customisation, price and customer service.

Esteiro Business Solutions Response

last year

Thank you for taking the time to leave such a nice review Aiden. We are pleased Gold-Vision has been able to facilitate your business growth and changes, and that you continue to feel supported through our customer service. Please do reach out to your account manager or to our support team should you need any assistance with any new features - we will be more than happy to help. Kind Regards, Alex

Stefanie
Stefanie
Account Manager in US
Verified LinkedIn User
Package/Freight Delivery, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Gold vision turned platinum results

3.0 2 months ago New

Comments: My overall experience has been wonderful like I said I've only been using this with my company for about 6 months or so but it's been amazing and how we have been able to turn around are business model and actually eliminate a job to provide more financial for different areas of our department

Pros:

I liked that they cater to small business and you're not so lost in all the features of this product and it makes you feel real efficiently able to run a business

Cons:

Twilight police was the ability to just be caught up in the amount of features but like I said if you're unable to narrow down what you need and not use some of you're not forced to use all the pictures so don't feel like you have to

Esteiro Business Solutions Response

last month

Hi Stefanie, thank you for taking the time to leave a review. We are very glad Gold-Vision enables you to efficiently run your business, and that you've had a great experience. For assistance on narrowing down on features, please reach out to us, your account manager would be more than happy to help. Many thanks, Alex

Verified Reviewer
Verified LinkedIn User
Pharmaceuticals, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Useful, intuitive and comprehensive

4.0 4 months ago

Pros:

Once you learn the basics on GV it iseasy to play with to get what you need from it. Building reports is intuitive and finding contacts and interactions is easy. It has the basics you need from a CRM down well and the dashboard and analytics gives you easy quick insights into how the company sales pipeline is performing

Cons:

The automation, segmenting of data can be confusing for complicated data tasks. Automating for marketing doesn’t current have a visual overview which would be helpful when building out and starting marketing automation

Esteiro Business Solutions Response

4 months ago

Hello, we appreciate your positive review and it’s great to hear that you're finding Gold-Vision's dashboards and reporting intuitive and insightful. Regarding your concerns about data segmentation, rest assured that your account manager will reach out to you shortly to assist. Additionally, we're excited to share that we’ll be launching a NEW fully integrated digital marketing platform very soon! This tool offers a visual overview of all your automated campaigns in real-time. Your account manager will be pleased to walk you through its features. Kind regards, Alex

Shaun
Customer Experience Lead in UK
Wholesale, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Yewdale - Customer Experience Review

4.0 3 years ago

Comments: Goldvision is helping us to keep a track of all of our customer contact and complaints. It allows us to to open tickets and follow the tickets through to resolution. The email tracking system is great so you can view all of the email contacts for each ticket at once. It allows us to add any photos or notes to view on each ticket and also integrates with our phone system outbound to leave call notes. This allows for a detailed investigation for each ticket and all of the tools we need to complete a thorough investigation through to a resolution. It also allows us to tag individual products and issues leading to more detailed and easily accessible reporting.

Pros:

Integrated with our business easily and is now a go-to function for us in Customer Care. We use this regularly every day and is now used as our CRM for all customer contact with us. The ticketing system is excellent and the integration allows you to track your emails via the ticket reference to keep a record of all contact for each ticket. There is also a dashboard function which helps you to monitor and analyse incoming tickets and trends to report on.

Cons:

There are still some more advanced features I would like to see from Goldvision in the future. This would include more advanced reporting for tickets, particularly for our Customer Care aspect and further integration with some of the other platforms we use would prove very handy too.

Alternatives Considered: Spark Hire , Salesforce Sales Cloud and Zendesk Suite

Reasons for Choosing Gold-Vision CRM: Our previous platform could not provide enough of what we required as a rapidly expanding business. Goldvision allows us to improve our service and customer management to help with our increased contact.

Switched From: Act!

Reasons for Switching to Gold-Vision CRM: Goldvision was the best overall package for us in taking the next steps towards a better CRM. Competitive pricing and the functions to help multiple departments use it such as Sales, Marketing and Customer Care. From the Customer Experience perspective, any initial doubts I had were quickly removed by [SENSITIVE CONTENT HIDDEN] who dealt with onboarding us and we are now functioning quicker and more efficiently as a Customer Care department since the move.

Esteiro Business Solutions Response

3 years ago

Hi Shaun, Thank you for your great review and we are so pleased to hear that Gold-Vision was the best overall package when seeking a better CRM. It's also great to hear that it is now your go-to function for your Customer Care to improve you service and customer management. Kind regards, Zoe