15 years helping Canadian businesses
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What Is Gold-Vision CRM?
Gold-Vision is a fully customisable and affordable CRM system that supports your business needs. Our system lets you manage customer data, integrate with business tools and manage teams - all in one place, wherever you are, on any device. Gold-Vision streamlines your processes and boosts team efficiency, optimising the opportunity to increase revenue. With dedicated in-house software authors and support teams, we believe there’s no one better to provide you with a great CRM solution.
Who Uses Gold-Vision CRM?
Businesses across all industries looking for a comprehensive CRM specialising in Sales & Marketing. Our highly configurable set-up lets you customise your system & integrate with your favourite tools.
Where can Gold-Vision CRM be deployed?
About the vendor
- Esteiro Business Solutions
- Located in West Haddon, UK
- Founded in 2001
Gold-Vision CRM support
- Phone Support
- Chat
Countries available
Canada, United Kingdom, United States
Languages
English, French, German
Gold-Vision CRM pricing
Starting Price:
- Yes, has free trial
- No free version
Gold-Vision CRM does not have a free version but does offer a free trial. Gold-Vision CRM paid version starts at US$32.50/month.
Pricing plans get a free trialAbout the vendor
- Esteiro Business Solutions
- Located in West Haddon, UK
- Founded in 2001
Gold-Vision CRM support
- Phone Support
- Chat
Countries available
Canada, United Kingdom, United States
Languages
English, French, German
Gold-Vision CRM videos and images
Features of Gold-Vision CRM
Alternatives to Gold-Vision CRM
Reviews of Gold-Vision CRM
Great System, Great Service!
Comments: We're very happy with the system! It's great, easy to use and quick to find information about our customers. The Gold-Vision team are fantastic and are always friendly and happy to help!
Pros:
Its ease of use and the fact the team are so easy to get hold of for any support enquiries our team may have
Cons:
We're struggling slightly with getting the Sage configuration to send relevant information over to crm, I think we'll need some training on this.
Esteiro Business Solutions Response
5 months ago
Hi Nikki, thank you so much for your review. We are very glad you are happy with the system, and have found our support to be useful in dealing with any enquiries. Please don't hesitate to get in touch if we can assist with your sage configuration, we'd be happy to assist. Kind Regards, Alex
Fantastic service with a well built system.
Comments: Really good, we have been using GV for a number of years and it has served us well over our growth and constant changes. We have reviewed our options after a few years to see if it was still the best option and we decided to stick with GV as it met all of our needs and the main pro was the customer service, Both [sensitive content hidden] have been incredible to deal with.[sensitive content hidden] has been very supportive and knowledgeable though any issue I have.[sensitive content hidden] within the support team is also a dream to talk to.
Pros:
Generally easy to use and implement with users, it has all of the features you could want from a CRM at a good price.
Cons:
Releasing features that don't work correctly.
Alternatives Considered: Salesforce Sales Cloud, Microsoft 365 and HubSpot CRM
Reasons for Switching to Gold-Vision CRM: This met our needs with the customisation, price and customer service.
Esteiro Business Solutions Response
4 months ago
Thank you for taking the time to leave such a nice review Aiden. We are pleased Gold-Vision has been able to facilitate your business growth and changes, and that you continue to feel supported through our customer service. Please do reach out to your account manager or to our support team should you need any assistance with any new features - we will be more than happy to help. Kind Regards, Alex
A flexible and user friendly system
Comments: Very positive - we've improved efficient within the team and staff at all levels have a clear view of business standing and performance
Pros:
We particularly like the fact that we can adapt the back system to meet our specific business needs, we've been able to create a database of all client information and requirements that we can easily report from.
Cons:
Integration was time consuming but this was more to do with our old system than Goldvision!
Esteiro Business Solutions Response
last month
Hi Helen, thank you for taking the time to leave such a positive review of Gold-Vision. We are glad that Gold-Vision is working to support your specific needs, and provides easy reporting functionality. Kind Regards, Alex
OK but better out there
Comments: Probably OK if you don't want to integrate with anything else and you have time and knowledge to filter out unneccesesary stuff and build your own dashboards.
Pros:
Flexible and if you are IT savvy you can probably mostly build what you need. It does seem highly configurable if you know what you are doing which is probably a plus over other CRMS
Cons:
Doesnt integrate with many other apps and platforms. Completely lacking basic CRM functions like a visible sales pipeline. No automatic mail and contact tracking like for example Hubspot. If you want to integrate with anything basic like a 3CX phone system we found the support obstructive and they want to charge you.
Esteiro Business Solutions Response
8 months ago
Thank you for taking the time to leave a review. In response to some of the points you have raised, we would like to highlight the full capabilities of our product. Integration is important. Therefore, we prioritise building links to tools where we believe customers will gain the best value, such as the Microsoft Office suite, accounting systems, website tracking, chat, and eSign, to name a few. Gold-Vision supports numerous ways to easily create a visual pipeline view, such as a funnel, sales board, target charts, and histogram pipeline. If you would like to build a specific view, please check our help pages, or reach out to our support desk. Gold-Vision is often used by businesses that require more that the "one size fits all" chart. Given all phone systems are different, we offer a standard outbound dialling solution that works with most softphone systems. However, certain inbound features can require setting up, which we're happy to do as part of your project. Without your name we are unable to reach out directly - please contact us via your account manager and/or our support desk for further assistance. Kind Regards, Gold-Vision
GV Review
Comments: Really like the product
Pros:
I think it is very easy to use and I like the ability to be able to adapt the system to how you want it to work.
Cons:
When creating a search list and you click into one of the fields and then close the original list filters have gone
Esteiro Business Solutions Response
3 months ago
Hi Suzanne, thankyou for your review! We are glad Gold-Vision is proving to be easy to use for you and your team. We appreciate your feedback. You can create a favourite list, or use the navigation menu to access the filtered list where the filters would be intact. Your account manager will be in touch to take you through this. Kind Regards, Alex
