Rootstock Cloud ERP

Rootstock is a phenomenal, Cloud-first application residing within the world's best business cloud

Comments: I first implemented Rootstock in 2015 as a customer, but since 2017 have been a partner, implementing Rootstock for new customers, and supporting existing customers in their use and enhancements of Rootstock.

Pros:

Ease of customizability, breadth of customizability, simplicity of implementation compared to other ERPs

Cons:

UI is a little out-dated, and while Rootstock is working to update to Salesforce's Lightning Experience across the board, there is still room for improvement.

Alternatives Considered: Dynamics 365 and NetSuite

Reasons for Choosing Rootstock Cloud ERP: Our version of Oracle was end-of-lifed, and the cost of upgrade was as high as the initial implementation.Implementing Rootstock from scratch cost about 50% of that cost.

Switched From: Oracle E-Business Suite

Reasons for Switching to Rootstock Cloud ERP: The fact that it lives on the Salesforce platform was a big part of our decision.We also loved that Rootstock is a smaller product which means they are more open to customer feedback.

The ERP that works for you

Comments: Rootstock is very open to hearing what features you believe they are missing or what they can do better. It's refreshing to have a company that listens to its customers and is trying to move in a direction that is beneficial for all.

Pros:

Very user friendly and intuitive. Most features that were "missing" Rootstock had already been partnered up with other companies to fill the gap.

Cons:

Financials has been the biggest hurdle to get over when using Rootstock. However, they have taken leaps and bounds in making it better and have plans to go even further. Their biggest weakness could turn into a strength in the near future

Alternatives Considered: Dynamics 365 and NetSuite

Reasons for Choosing Rootstock Cloud ERP: Needed a more modern program that was user friendly as well as integration with Salesforce

Reasons for Switching to Rootstock Cloud ERP: Integration with Salesforce was major component. This makes our employees jobs easier learning 1 system that translates between Rootstock and Salesforce easy. Cuts down duplicate entries or the need to build custom programs to connect each other.

Flexible, easy to implement and customize ERP

Pros:

Rootstock is a full-featured ERP for a mid-tier manufacturer / distributor. Since we already use Salesforce, we were able to use existing admin / technical staff for the implementation and support of the application. Like other Salesforce applications, it is easy to customize along certain vectors such as adding additional fields to existing objects, and the native Salesforce reporting tools are very good.

Cons:

Performance is slow in certain areas. This is true of many Salesforce applications, but should be optimized more here. With a smaller user base, you can't simply Google an issue you are having and find the resolution like you can with more established ERPs like SAP or Oracle or Netsuite. There aren't many implementation partners, although we found a good one. There should be more out-of-the-box reporting.

Controllers Perspective

Comments: I have had great experiences working with [sensitive content hidden] of RS in the finance area and I like that RS is constantly trying to improve the ERP product.

Pros:

They are some really awesome features....Inventory related.

Cons:

The accounting/finance modules are improving (RS working very hard to make better), but this area was definitely an "afterthought" during production of the ERP....but vastly improving. The fact that there are not any standard financial reports is amazing to me. RS is working on that as well.

Rootstock Cloud ERP Review

Comments: It helps a lot for MRP planning, and our daily logistic operation. We gain a lot of time with their inter company billing ability for creating po,so between companies automatically.

Pros:

It is flexible and dont need any customization, you can able to find an answer for your all business options. Their training portal is really well structured, and they are helping you for your any problem very quickly from their community page once you create a ticket. It impacts your daily workload since it has cloning ability of pleny records once you need to create the similar ones.

Cons:

Only I have difficulties to manage app authorization for the user profiles, but it is not due to Rootstock, I think it is the due to structure of Salesforce and this program has hundred of special fields due to nature.