Brilliant Directories

by Brilliant Directories

Who Uses Brilliant Directories?

We serve online membership communities who are looking for a streamlined solution to easily manage their website, members, payments and more.

What Is Brilliant Directories?

Brilliant Directories offers an Affordable, All-In-One Member Management Solution to streamline all aspects of your membership website or association. A complete, turn-key solution with quick setup and free, unlimited support from real people. Includes website design, online payment processing, multi-level memberships, past due monitoring, premium member's only content, and more. Try a free demo and see how Brilliant Directories can save you time and money.

Brilliant Directories Details

Brilliant Directories

http://www.brilliantdirectories.com

Founded 2008

Brilliant Directories Software - Creat Your Own Online Membership Community
Brilliant Directories Software - Simple Setup and Easy to Use
Brilliant Directories Software - Private or Public Directory to Search Members & Business Listings
Brilliant Directories Software - Manage Members & Content from Your Own Admin Dashboard
Brilliant Directories Software - Track & Generate Revenue from Members, Sponsors and More
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Brilliant Directories Software - Creat Your Own Online Membership Community - thumbnail
Brilliant Directories Software - Simple Setup and Easy to Use - thumbnail
Brilliant Directories Software - Private or Public Directory to Search Members & Business Listings - thumbnail
Brilliant Directories Software - Manage Members & Content from Your Own Admin Dashboard - thumbnail
Brilliant Directories Software - Track & Generate Revenue from Members, Sponsors and More - thumbnail

Brilliant Directories pricing overview

See pricing plans

Brilliant Directories has a free version and offers a free trial. Brilliant Directories paid version starts at US$145.00/one-time.


Starting Price

US$145.00/one-time See pricing details

Free Version

Yes

Free Trial

Brilliant Directories deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Brilliant Directories Features

  • API
  • Accounting Integration
  • Accounting Software
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • CRM Software
  • Calendar Management
  • Chapter Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Dues Management
  • Election Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing Software
  • Email Templates
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • Event Ticketing
  • Financial Management Software
  • Fundraising Management
  • Invoice Management
  • Jobs Board
  • Member Accounts
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Management Software
  • Newsletter Management
  • Personalization Software
  • Registration Management
  • Reporting & Statistics
  • Self Service Portal
  • Social Media Integration
  • Third Party Integrations
  • Website Integration
  • Website Management

View full list of Association Management Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Calendar Management
  • Chat/Messaging
  • Commenting/Notes
  • Communication Management
  • Contact Database
  • Content Management System (CMS) Software
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Discussions / Forums
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Email Invitations & Reminders
  • Email Management Software
  • Engagement Tracking
  • Event Calendar
  • Event Management Software
  • Feedback Management
  • Filtering
  • Forum / Discussion Board
  • Gamification Software
  • Group Management
  • Ideation
  • Knowledge Base Management
  • Live Chat Software
  • Member Directory
  • Membership Management Software
  • Mobile Access
  • Moderation
  • Multi-Language
  • Online Forums
  • Personalization Software
  • Real Time Notifications
  • Reporting & Statistics
  • SSL Security
  • Single Sign On Software
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • User Management
  • Website Management

View full list of Community Software

  • Advertising Management
  • Customer Portal
  • Directory Listing Management
  • Layout & Design
  • Payment Processing Software
  • Profile Change Approvals
  • Profile Templates
  • Profile Visibility Controls
  • Reviews Management
  • SEO Management
  • Search/Filter

View full list of Directory Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Application Management
  • Attendance Management
  • Attendance Tracking Software
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Committee Management
  • Communication Management
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dues Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing Software
  • Email Templates
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • File Sharing Software
  • Invoice Management
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Renewals
  • Payment Processing Software
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Social Media Integration
  • Third Party Integrations
  • Website Integration
  • Website Management
  • eCommerce Management

View full list of Membership Management Software

Brilliant Directories Alternatives

More Brilliant Directories alternatives

Brilliant Directories Reviews

Read all 620 reviews

Average score

Overall
4.7
Ease of Use
4.5
Customer Service Software
4.8
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >10,001
Alexander A.
Alexander A.
Online Marketing
Transportation/Trucking/Railroad, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-03-25

"After long research I found this perfect solution to build a moving platform"

Pros: It is very easy to create a platform. It is like a modular system. The support is perfect. That is why you don't need IT staff. Also, price-performance is outstanding. You can use it as a directory and also as a lead generating system. Also, as a classified website. The dashboard is very well structured. I can write a book about the pros.

Cons: There are no real cons. I have now 6 websites with Brilliant Directory.

  • Reviewer Source 
  • Reviewed on 2021-03-25
Martyn B.
Business Owner
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-08-04

"I Didn’t Think It Could Be Done – How Wrong I Was"

Comments: Some of my previous directory software had some features but were either not very well supported, were not reliable or were out of date. Brilliant Directories look after and update every single feature-packed section of their platform which is very encouraging. Support is very fast and knowledable.

Pros: I’ve been ‘looking’ at running a directory for some time now. Using Wordpress, JVZoo and Warrior Plus products and services but NONE have given a satisfactory result. My local community enjoyed my local website for a number of years but it never really turned into something I was planning to do with it. Other directories I’ve managed suffered from lack of support or even the vendors going out of business. So, I needed a format from a vendor I could trust that had first class support in place, a reliable website with an engine that was updated regularly and, also, had to be easy to use. I didn’t think it could be done but, how wrong I was … enter Brilliant Directories. Absolutely everything one could wish for seemed to be included in their offering. Getting started was a breeze as everything is laid out in a sensible order with help every step of the way via text documents with images and or short training videos. I needed to contact support on occasions and they got back to me in a timely manner which did impress me. I now have a clear roadmap to how I can monetise all the features that Brilliant Directories brings to the table. Yes, it’s a big deal to get from starting to the finished article and it won’t be done overnight but, the way everything is presented inside each directory makes it so straightforward and intuitive that any of the usual roadblocks are simply not there. I’m pleased that I came across this software (and the vendor as their track record has b

Cons: Some features are niggly to set up but not because of Brilliant Directories but places like the Google developers section and Facebook Apps which are very complex for a non-techie person. However Brilliant Directories had text and image help files and videos on each step so softened the frustration. Also, support were able to step in to help very quickly.

Alternatives Considered: BrainStorm, WordPress and Divi

Reasons for Choosing Brilliant Directories: Required a more reliable vendor with solid features that were monitisable.

Switched From: WordPress and Divi

Reasons for Switching to Brilliant Directories: Brilliant Directories had sensible features (not gimmicks) that can be monetised and keep clients happy. Ease of use, and support are second to none.

  • Reviewer Source 
  • Reviewed on 2021-08-04
Joey G.
SEO Consultant
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 2017-03-01

"Bait & Switch Tactics"

Comments: I have been trying to do business and have faith in this company for around 4 years and they continue to over promise and under deliver. I somewhat blame myself for allowing myself to be sucked in over and over again. I have put my best foot forward and have purchased 3 full license plans as well as Executive Coaching and the other "Never Offered Before" services over the years and always end up frustrated. I have focused my efforts on trying to build out one directly properly before trying another. My first full license plan was purchased at a significantly higher price than today's prices. I'm amazed how often they run "Last Chance Offer" specials and again I partially blame myself for allowing to be sucked into it. I recently paid for a platform upgrade because I was told for my site to be fully mobile responsive (even though it was advertised as such), that I needed to spend money which I agreed to. One of my stipulations and actually the main reason for the upgrade is that local businesses would have click to call functionality from the directory. It seems to me that would be a no-brainer functionality. After the migration, I tested the click to call functionality and it was working fine. I have dated emails with them where I discuss the feature working and not working before. Everything was working fine until I noticed about a week ago that it wasn't working again. I notified their customer service and I am being told it is an added feature and I can contract someone from their marketplace. After several back and forth emails, I have had enough of their tactics. This company has a model of sell an out of the box directory and start your online directory tomorrow. They leave out that you will require additional things and they are perfectly willing to sell it to you. They don't stand behind their product and I have sent an email requesting a full refund of every dime I have paid them unless they make it right. I have only asked for what I have paid for and nothing more. I am certain I am not alone in my treatment. I have tried to work it out with them to no avail. All I asked was for a feature that was working, was the reason for my upgrade in the first place is restored.

Pros: It's a great idea

Cons: The customer service is atrocious

Vendor Response

by Brilliant Directories on 2017-05-02

Hi Joey,
I'd first like to thank you for your feedback. We take all of our reviews to heart and use them to help us improve our services. I'm so sorry you feel misled - that was never our intention.
All of us here at Brilliant Directories strive to provide the best customer support possible and we want all of our users to succeed. This is why we guarantee 1 business day response times, provide an educational community marketing group on LinkedIn, actively participate in our community forums, and host weekly webinars to allow users seeking help to call in live with questions.
While we do offer premium add-ons in addition to our flagship software, they are not necessary to get a profitable directory website up and running. Additionally, because Brilliant Directories websites are built on the Bootstrap framework, all websites are mobile responsive immediately from launch.
We are deeply sorry for any inconvenience. We have reached out to you in the hopes of remedying this situation.

  • Reviewer Source 
  • Reviewed on 2017-03-01
Dr. virginia R.
Dr. virginia R.
Founder & CEO
E-Learning, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-08-02

"Our Search is Finally Over!"

Comments: Overall, it has been an excellent experience with the Brilliant Directories team. I had many questions and found a lot of my answers in their very active Facebook group. They were very quick to answer all of my questions when I reached out to the team or support. This is literally one of the most comprehensive association/director/membership platforms available and you can have it up and running in a few hours. It is a game-changer for us since we've tried many other options.

Pros: We love the fact that with Brilliant Directories, anyone can have their site up and running ready to accept new embers within a day. This is a mature, robust platform with outstanding features. Our use case is an association with a multi-tiered member directory. After testing the site, we found that Brilliant Directors meets and exceeds our goals. The platform offers many features we had not thought of that will add great value and help us scale quickly. We like the fact that everything is built within the platform and the user interface is pretty good, especially compared to the competition.

Cons: A few of the feature limits, like storage, are potentially a bit low if the site membership grows significant, which is the goal. Fortunately, they have add-ons at affordable prices so the features can grow in pace with the site.

  • Reviewer Source 
  • Reviewed on 2021-08-02
Frank F.
Owner
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020-11-26

"If You Demand the Best - Look No Further"

Comments: AS far as a business relationship goes, I have never been treated more professionally by any other company that I have dealt with online. I feel appreciated, respected, and valued as a long-time customer. The integrity of everyone that I have dealt with over the years is beyond reproach. The personal attention I always receive and effort put forth to do the best they can by their clients is unsurpassed. I cannot speak highly enough about their complete professionalism.

Pros: My directories have become the backbone of my business. The years that I have invested in learning how to maximize the constantly growing list of features and expanded capabilities have made my investment in the BD platform one of the most solid business decisions I have ever made in my inline career. Knowing that my search for the perfect platform to use as a foundation on which to build my business has allowed me to grow and prosper in a fiercely competitive marketplace.

Cons: The inability to build high-end landing pages that render beautifully in mobile view. While there have been improvements in this area, there is still a long way to go. I hope capability gets serious attention in the new year.

  • Reviewer Source 
  • Reviewed on 2020-11-26