---
description: Learn more about Act! pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Act! Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Act\!](/software/133171/act)

# Act\!

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> Act\! Advantage is an all-in-one, full front-office CRM solution that unites sales, marketing, and customer management.
> 
> Verdict: Rated **3.9/5** by 925 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Act\!?

Act\! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized, and turn relationships into results.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 925 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support Software | 3.6/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Act\!
- **Location**: Scottsdale, US
- **Founded**: 1987

## Commercial Context

- **Starting Price**: US$30.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Act\! offers both cloud-based and on-premises  CRM, email marketing and marketing automation solutions, designed for individuals and small to medium-sized businesses (SMBs).
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German
- **Available Countries**: Australia, Belgium, France, Germany, Netherlands, New Zealand, South Africa, Switzerland, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Scheduling Software
- Batch Processing
- Calendar Management
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management Software
- Collaboration Tools
- Commenting/Notes
- Contact Database
- Contact Management Software
- Customer Database
- Customizable Reports
- Data Import/Export
- Data Security
- Document Storage
- Drip Campaigns
- Email Management Software
- Email Marketing Software
- For Insurance Industry
- Insurance Management
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Capture Software
- Lead Management Software
- Lead Qualification
- Marketing Automation Software
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Marketing
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Quotes/Estimates
- ROI Tracking
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Sales Forecasting Software
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Shared Contacts
- Social Marketing
- Social Media Integration
- Task Management Software
- Template Management
- Third-Party Integrations
- Website Visitor Tracking

... and 4 more features

## Integrations (24 total)

- BigCommerce
- Dropbox
- Ecwid
- Eventbrite
- FreshBooks
- Freshdesk
- Google Contacts
- Google Workspace
- Instagram
- LinkedIn for Business
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- QuickBooks Online
- Shopify

... and 9 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)
- [Marketing Automation Software](https://www.capterra.ca/directory/6/marketing-automation/software)
- [Sales Force Automation Software](https://www.capterra.ca/directory/12/sales-force-automation/software)
- [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software)
- [Contact Management Software](https://www.capterra.ca/directory/30016/contact-management/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6985 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18797 reviews)
4. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4474 reviews)
5. [Dynamics 365](https://www.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5839 reviews)

## Reviews

### "Great product to ACT\! on getting" — 5.0/5

> **Eric** | *May 20, 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: The product easily integrates with Outlook and most users find it easy to use.  It always to split between groups and companies and leave notes/interactions with each person that has emailed a company.  This keeps track of leads and last communications.
> 
> **Cons**: old looking user interface but that has recently changed.  Customization takes a bit of time and not as simple but they do provide training.
> 
> Great support and customer satisfaction when it comes to their team and working with you and your environment

-----

### "Act is like a diesel engine, will never let you down." — 5.0/5

> **Gerry** | *November 4, 2024* | Insurance Software | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to customize, with lots of add-ons and a decent price.
> 
> **Cons**: they are not too quick to respond to the other companies developments
> 
> I did used it for years and plan to stick with it

-----

### "ACT Contact Management Software" — 4.0/5

> **Chris** | *July 23, 2024* | Information Services | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use for my purposes. I only use it to store contacts and create history files
> 
> **Cons**: I have had many cases where the remote database would stop working with the cloud.  Always fixed by ACT, but frustrating.  Also, I repeatedly have situations where ACT hangs, and often I have to close it out and start again.  This has probably happened over 50 times.  When I call ACT for support, it gets resolved, but I never get a good answer why it is doing this.
> 
> Good overall, except for the times that it hangs when using it, and I have to close the application and start again.

-----

### "ACT Works for this Sales Guy" — 5.0/5

> **Marc** | *December 28, 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The CRM is a good but it is great as a tool to send personalized emails and letters to groups of people.
> 
> **Cons**: It takes up a lot of memory and with a low gig computer can be an issue.
> 
> I have used it for over 25 years and I find it invaluable.

-----

### "It's the best program around\!\!Would highly recommend" — 5.0/5

> **Maria** | *June 9, 2026* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: I used this program in my last job. I did customer services and marketing. All the features it has was the best the follow up calls. Categories that we used to make sure no call was ever missed or an opportunity. Now I have this for my own company. I'm excited for the future. And you program is the best. I recommended it to many people.
> 
> **Cons**: The things that I find that would be a downside are one the price. Maybe if there was a way of using the product by paying a monthly payment.
> 
> Your company was helpful in every aspect the sales department. And helping my IT guy as we set up our computer.

-----

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## Links

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| en-AU | <https://www.capterra.com.au/software/133171/act> |
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