---
description: Learn more about Act! pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Act! Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Act\!](/software/133171/act)

# Act\!

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> Act\! Advantage is an all-in-one, full front-office CRM solution that unites sales, marketing, and customer management.
> 
> Verdict: Rated **3.9/5** by 909 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Act\!?

Act\! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized, and turn relationships into results.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 909 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support Software | 3.6/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Act\!
- **Location**: St. Petersburg, US
- **Founded**: 1987

## Commercial Context

- **Starting Price**: US$30.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Act\! offers both cloud-based and on-premises  CRM, email marketing and marketing automation solutions, designed for individuals and small to medium-sized businesses (SMBs).
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German
- **Available Countries**: France, Germany, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Scheduling Software
- Batch Processing
- CRM Software
- Calendar Management
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management Software
- Collaboration Tools
- Commenting/Notes
- Contact Database
- Contact Management Software
- Customer Database
- Customizable Reports
- Data Import/Export
- Data Security
- Document Storage
- Drip Campaigns
- Email Management Software
- Email Marketing Software
- For Insurance Industry
- Insurance Management
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Management Software
- Lead Qualification
- Marketing Automation Software
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Marketing
- Performance Metrics
- Pipeline Management
- Quotes/Estimates
- ROI Tracking
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Sales Forecasting Software
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Shared Contacts
- Social Marketing
- Social Media Integration
- Task Management Software
- Template Management
- Third-Party Integrations
- Website Visitor Tracking
- Workflow Management Software

... and 4 more features

## Integrations (24 total)

- BigCommerce
- Dropbox Business
- Ecwid
- Eventbrite
- FreshBooks
- Freshdesk
- Google Contacts
- Google Workspace
- Instagram
- LinkedIn for Business
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- QuickBooks Online
- Shopify

... and 9 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)
- [Marketing Automation Software](https://www.capterra.ca/directory/6/marketing-automation/software)
- [Sales Force Automation Software](https://www.capterra.ca/directory/12/sales-force-automation/software)
- [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software)
- [Contact Management Software](https://www.capterra.ca/directory/30016/contact-management/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18782 reviews)
2. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4458 reviews)
3. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6973 reviews)
4. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (730 reviews)
5. [Dynamics 365](https://www.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5822 reviews)

## Reviews

### "Great product to ACT\! on getting" — 5.0/5

> **Eric** | *May 20, 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: The product easily integrates with Outlook and most users find it easy to use.  It always to split between groups and companies and leave notes/interactions with each person that has emailed a company.  This keeps track of leads and last communications.
> 
> **Cons**: old looking user interface but that has recently changed.  Customization takes a bit of time and not as simple but they do provide training.
> 
> Great support and customer satisfaction when it comes to their team and working with you and your environment

-----

### "Act is like a diesel engine, will never let you down." — 5.0/5

> **Gerry** | *November 4, 2024* | Insurance Software | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to customize, with lots of add-ons and a decent price.
> 
> **Cons**: they are not too quick to respond to the other companies developments
> 
> I did used it for years and plan to stick with it

-----

### "ACT Contact Management Software" — 4.0/5

> **Chris** | *July 23, 2024* | Information Services | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use for my purposes. I only use it to store contacts and create history files
> 
> **Cons**: I have had many cases where the remote database would stop working with the cloud.  Always fixed by ACT, but frustrating.  Also, I repeatedly have situations where ACT hangs, and often I have to close it out and start again.  This has probably happened over 50 times.  When I call ACT for support, it gets resolved, but I never get a good answer why it is doing this.
> 
> Good overall, except for the times that it hangs when using it, and I have to close the application and start again.

-----

### "Act\! Review" — 3.0/5

> **bruce** | *June 14, 2024* | Real Estate | Recommendation rating: 3.0/10
> 
> **Pros**: n/a.
> 
> **Cons**: the format design seems to have been taken away from a salesperson and given to a techie. The history now can be tricky to follow. It used to be very straight forward with corresponding dates/times per entry. No lomger the case you can have multiple entries per date so not accurate any more. also changing date for mat for future task was much easier, now you have to scroll through to get to a date. Painful, again a techie must have taken over design role, a sales guy would keep in nimple.
> 
> Hmm. I pay a lot for something that does not change.

-----

### "ACT Works for this Sales Guy" — 5.0/5

> **Marc** | *December 28, 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The CRM is a good but it is great as a tool to send personalized emails and letters to groups of people.
> 
> **Cons**: It takes up a lot of memory and with a low gig computer can be an issue.
> 
> I have used it for over 25 years and I find it invaluable.

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## Links

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| de-CH | <https://www.capterra.ch/software/133171/act> |
| en | <https://www.capterra.com/p/175860/Act/> |
| en-AE | <https://www.capterra.ae/software/133171/act> |
| en-AU | <https://www.capterra.com.au/software/133171/act> |
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