What Is Cin7?

Cin7 is a highly configurable inventory management and order management solution with built-in EDI and integrations to all the popular eCommerce platforms, marketplaces, and 3PLs. It's best-in-class for all combinations of B2B and D2C sales channels, warehouses, shipping, and fulfillment. Cin7 provides exceptional automations, workflows, reports, and analysis to enable brands, retailers, and wholesalers to operate efficiently as they scale and efficiently match demand to supply.

Who Uses Cin7?

Brands, wholesalers, retailers, distribution and light-manufacturers who need automation across everything to run smoothly, operate at scale, and easily match supply to demand.

Where can Cin7 be deployed?

Cloud-based
On-premise

About the vendor

  • Cin7
  • Located in Auckland, New Zealand
  • Founded in 2011

Cin7 support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 6 others

Languages

English

Cin7 pricing

Starting Price:

US$399.00/month
  • Yes, has free trial
  • No free version

Cin7 does not have a free version but does offer a free trial. Cin7 paid version starts at US$399.00/month.

Pricing plans get a free trial

About the vendor

  • Cin7
  • Located in Auckland, New Zealand
  • Founded in 2011

Cin7 support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 6 others

Languages

English

Cin7 videos and images

Cin7 Software - Main Dashboard
Cin7 Software - Accounting Dashboard
Cin7 Software - EDI Dashboard
Cin7 Software - Sales visibility
Cin7 Software - Cin7 Integrations
View 6 more
Cin7 video
Cin7 Software - Main Dashboard
Cin7 Software - Accounting Dashboard
Cin7 Software - EDI Dashboard
Cin7 Software - Sales visibility
Cin7 Software - Cin7 Integrations

Features of Cin7

  • 3PL Management
  • API
  • AS2 Capability
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Archiving & Retention
  • Backorder Management
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM Software
  • Cataloging/Categorization
  • Channel Management Software
  • Check-in/Check-out
  • Contact Database
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Management
  • Customization
  • Data Import/Export
  • Data Security
  • Data Transformation
  • Database Support
  • Demand Forecasting
  • Discount Management
  • Electronic Payments
  • Email Marketing Software
  • Exceptions Management
  • For B2B
  • For Retail
  • Forecasting
  • Import/Export Management
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitting
  • Marketplace Integration
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multiple Format Support
  • Order Entry Software
  • Order Fulfillment Software
  • Order Management Software
  • Order Tracking
  • Payment Processing Software
  • Point of Sale (POS)
  • Procurement Management
  • Product Identification
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management Software
  • Real Time Data
  • Receiving/Putaway Management
  • Recurring Orders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Returns Management
  • SEO Management
  • Sales & Operations Planning
  • Sales Forecasting Software
  • Sales Reports
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart Software
  • Supplier Management
  • Supply Chain Management Software
  • Third Party Integrations
  • Warehouse Management Software
  • Website Management
  • Workflow Management Software
  • eCommerce Management

Alternatives to Cin7

SkuVault solves the most difficult challenge in eCommerce fulfillment: managing and tracking inventory at scale. Learn more about SkuVault
Cloud based POS system to sell in-store, online and on-the-go. Use only one system to sell across all channels.
Retail Management Hero is a Retail Point of Sale Platform built with features designed to meet the requirements of specialty retailers.
Unleashed Software provides a powerful platform to accurately manage your inventory in real-time. Learn more about Unleashed
MYOB Advanced business management software is tailored to mid-sized businesses & integrates real-time data across your entire business.
OrderWise delivers fast, powerful and fully integrated ERP & WMS solutions to businesses of all sizes, industries and sectors.
Multi-channel eCommerce suite that enables retail businesses to manage orders, customers, inventories, shipping, catalogs, and more.
Email marketing solution that helps users automate marketing activities, target customer segments, and provide analytical reporting.
Create and share professional-looking KPI dashboards that always stay up-to-date. No hassle.

Reviews of Cin7

Average score

Overall
4.3
Ease of Use
4.2
Customer Service
4.1
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
karl
change manager in UK
Retail, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Great software for SMB

4.0 4 months ago

Comments: Cin7 has helped our business grow massively in the 4 years that we have been working with it, and we have seen it continuously develop its features and functionality, further improving our processes and data accuracy.
Reporting and documents are customisable but do have limitations.
I would still recommend CIN7 as the price is reasonable for the service. The onboarding should be used to the fullest as this is where you will get the best support.
They are in the process of expanding their customer support so this should get back to the standard that it once was.

Pros:

Easy to use and some great tools to make your processes a lot less manual I have onboarded multiple entities and [SENSITIVE CONTENT] as an honourable mention is great, very responsive and knowledgable. Costing features with multiple currencies and BOMs are easy to use and following a strict process for the staff means that this is accurate and can be reconciled with Xero.

Cons:

Customer support is very slow. takes weeks to start looking into a ticket and can take a long time to resolve issues. but on the flap side, can be very quick when adding small features to your account. Product information that should be pretty standard isn't in the system by default, like commodity codes and commercial invoices. but work around are easy to achieve with cin7 support

Angelo
CEO in US
Retail, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Cin7 or the others.

4.0 4 months ago

Pros:

Inventory management in Cin7 gives a very clear and precise overview of our business. Managing inventory by using Cin7 is super easy and clear. We always had issues with gaining a bird eye view of our inventory with other past inventory softwares, but Cin7 gives a complete snapshot and details for our inventory, as we are a product-based company, inventory asset is the most valuable asset to us. Inventory tracking with Cin7 is very detailed! We can trace the sales order back to its source, which stock we used for a particular sales order. If there's quality issues or any other issues arise with a sales order, we know which batch or purchase order the stock comes from and we could perform quality inspections to the entire batch or purchase to prevent the same issue arising again, which ensures customer satisfaction. Inventory tracking at each location is also extremely detailed, it may not be the most user friendly (even though it's already very user friendly), but it gives a very detailed information of tracking every single unit we have on every single location, including Amazon FBA. Cin7 has some reports or functionalities for replenishment and re-ordering, but these features are a bit simpler than I though it would be. Improvements could be made on to these functionalities for sales demand forecasting, reordering based on lead time and safety stock. Currently, we use Inventory Planner to predict, forecast, and reorder our inventory.

Cons:

The software integrates with ShipStation for label printing, there're multiple extra steps for our warehouse team to print the shipping label from ShipStation, rather than directly in Cin7. ShipStation only expose carrier packages, instead of custom package types via API, which we couldn't select the custom package types in Cin7's WMS app for direct label printing. And the workflow for packing and shipping in WMS could be improved, a lot to be improved. Custom product label needed to write CSS code. We print product or purchase order label on different label size and that took me 6 hours to write, since my major in university is not computer science.

Alternatives Considered: DEAR Systems and NetSuite

Reasons for Choosing Cin7: Previous system did not have an integrated warehouse management system, QBO integration.

Switched From: Skubana

Reasons for Switching to Cin7: More comprehensive, built-in EDI, Amazon inbound shipment, better for larger catalog.

Marcos
Marcos
Director of E-Commerce in US
Verified LinkedIn User
Packaging & Containers, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

CIN7 is Great for the Middle Tier company looking to move from small business

4.0 5 months ago

Comments: CIN7 was easy to implement into our Techstack, When placing orders on CIN7 it was made with ease. But CIN7 only works with small to mid-level businesses. If your company continues to grow, You will grow out of CIN7.

Pros:

CIN7 works excellently as a Sales Tool, CRM, and Order Management software when connecting your eCommerce platform. it is excellent for Small businesses looking to get a grip on a more enterprise-level Inventory Management system.

Cons:

CIN7 works great for a company not focused on manufacturing and just distribution. Due to CIN7 not being able to Commit stock for Backorders. Also not being able to have a Barcode System is a negative aspect.

Alternatives Considered: Fishbowl, NetSuite and Zoho Desk

Reasons for Choosing Cin7: Zarmoney was only able to keep inventory, Not locations, and create sales orders.

Switched From: ZarMoney

Reasons for Switching to Cin7: CIN7 was just the right fit for us at the right time

Peter
Past General Manager/ Board Member in Australia
Electrical/Electronic Manufacturing, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Maxlight Cin7 Integration

5.0 last year

Comments: Cin7 meets the needs of our Business, we have used this platform across 5 different businesses.
Our knowledge will continue to grow on how to best operate Cin7.
We signed up for premium support to assist with API integration for another part of the business group which was very successful

Pros:

As a project based business we have found Cin7 simple to setup and run while providing us the tools to manage the business, it has direct integration with Xero our accounting software. We can track and import product, warehouse locally and remotely, control purchase orders, sales order and invoices. We also use Cin7 to assist with local manufacturing , production jobs are key to this, we can also buy components overseas and ship to and overseas manufacturer and control all components and roll up landed costs

Cons:

Some of Cin7 warehouse functions are not as sophisticated as other software, namely cycle counting and and total location bin transfers.( only be component) Also a planning and scheduling module would be a welcome addition. We have had problems with the imbedded exchange rates on purchase orders causing stock valuation errors

Meagan
Sales and Operations in Australia
Wholesale, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great inventory management system

5.0 last year

Pros:

- The onboarding for the software was great. We had access to the Cin7 Academy which walked through most steps and our dedicated onboarding specialist [SENSITIVE CONTENT] helped us weekly with any other issues that required more knowledge. No pressure was given to speed up this process and onboarding was overall a very good experience. - Cin7 has a lot of features that are helpful for a growing business such as contact logs and templates, linking orders to PO's and credit limits.

Cons:

- The software is somewhat 'clunky', not as intuitive as other softwares. An update in the overall users interface could help. - Onboarding is expensive but if you have a great onboarding specialist it is worth it. - Can be laggy - Some features could be more fleshed out, especially in the B2B but they are working on that.

Alternatives Considered: Unleashed

Reasons for Choosing Cin7: TradeGecko/Quickbooks Online announced in June that they would be sunsetting their software for customers outside of the US. We needed a new platform that could take over and have features that TG was missing.

Switched From: Quickbooks Online

Reasons for Switching to Cin7: We considered Unleashed as a potential software, and almost went with them as the B2B portal was outstanding. But ultimately choose Cin7 as the Unleashed did not have a seperate field for SKU and description, but rather combined them.