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What Is Cin7 Omni?

Cin7 is a highly configurable inventory management and order management solution with built-in EDI and integrations to all the popular eCommerce platforms, marketplaces, and 3PLs. It's best-in-class for all combinations of B2B and D2C sales channels, warehouses, shipping, and fulfillment. Cin7 provides exceptional automations, workflows, reports, and analysis to enable brands, retailers, and wholesalers to operate efficiently as they scale and efficiently match demand to supply.

Who Uses Cin7 Omni?

Brands, wholesalers, retailers, distribution and light-manufacturers who need automation across everything to run smoothly, operate at scale, and easily match supply to demand.

Where can Cin7 Omni be deployed?


About the vendor

  • Cin7
  • Located in Auckland, New Zealand
  • Founded in 2011

Cin7 Omni support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 7 others



Cin7 Omni pricing

Starting Price:

  • Yes, has free trial
  • No free version

Cin7 Omni does not have a free version but does offer a free trial. Cin7 Omni paid version starts at US$325.00/month.

Pricing plans get a free trial

About the vendor

  • Cin7
  • Located in Auckland, New Zealand
  • Founded in 2011

Cin7 Omni support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 7 others



Cin7 Omni videos and images

Cin7 Omni Software - Main Dashboard
Cin7 Omni Software - Accounting Dashboard
Cin7 Omni Software - EDI Dashboard
Cin7 Omni Software - Sales visibility
Cin7 Omni Software - Cin7 Integrations
View 6 more
Cin7 Omni video
Cin7 Omni Software - Main Dashboard
Cin7 Omni Software - Accounting Dashboard
Cin7 Omni Software - EDI Dashboard
Cin7 Omni Software - Sales visibility
Cin7 Omni Software - Cin7 Integrations

Features of Cin7 Omni

  • 3PL Management
  • API
  • AS2 Capability
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Archiving & Retention
  • Backorder Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM Software
  • Cataloging/Categorization
  • Channel Management Software
  • Check-in/Check-out
  • Contact Database
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Management
  • Customization
  • Data Import/Export
  • Data Security
  • Data Transformation
  • Database Support
  • Delivery Management Software
  • Demand Forecasting
  • Discount Management
  • Electronic Payments
  • Email Marketing Software
  • Exceptions Management
  • Financial Management Software
  • For B2B
  • For Retail
  • Forecasting
  • Gift Card Management
  • Import/Export Management
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitting
  • Marketplace Integration
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multiple Format Support
  • Order Entry Software
  • Order Fulfillment Software
  • Order Management Software
  • Order Tracking
  • Payment Processing Software
  • Point of Sale (POS)
  • Procurement Management
  • Product Identification
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management Software
  • Real Time Data
  • Real Time Synchronization
  • Receiving/Putaway Management
  • Recurring Orders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Returns Management
  • SEO Management
  • Sales & Operations Planning
  • Sales Forecasting Software
  • Sales Reports
  • Search/Filter
  • Serial Number Tracking
  • Shipment Price Calculation
  • Shipment Tracking Software
  • Shipping Labels
  • Shipping Management
  • Shopping Cart Software
  • Supplier Management
  • Supply Chain Management Software
  • Third Party Integrations
  • Warehouse Management Software
  • Website Management
  • Workflow Management Software
  • eCommerce Management

Alternatives to Cin7 Omni

GoldFinch ERP offers a complete ERP solution for distributors and manufacturers on the Salesforce platform. Certified & 100% Native app
Small Business cloud based accounting software to automate payroll, client management, tax and all your accounting needs.
Retail Management Hero is a Retail Point of Sale Platform built with features designed to meet the requirements of specialty retailers.
Unleashed Software provides a powerful platform to accurately manage your inventory in real-time. Learn more about Unleashed
Shopify Plus makes enterprise ecommerce simple by providing high growth and high volume merchants multi-channel commerce software.
Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between.
MYOB Advanced Business software is tailored to mid-sized businesses & integrates real-time data across your entire business.
SkuVault is for retailers that want to simplify their ecommerce operation by bringing inventory and warehouse management into one place
Built for retail, Shopify POS brings your sales, inventory, customers, and more together across brick & mortar and online locations.

Reviews of Cin7 Omni

Average score

Ease of Use
Customer Service
Value for Money

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Great Cloud based Software - Easy to use and lots of features

5.0 7 years ago

Comments: We were a loyal system based inventory software user for almost 3 years (Inflow), everything with our previous software (Inflow) was good. As we have grown, we wanted multiple users and we looked at other options and decided we have to upgrade to a cloud based software. I personally did not want to go on the path of server, VPN etc.. We were very nearly about to sign in for another cloud based system and at the last minute we realised that it is not a special software for fashion industry.. We wanted a software that can cope with Size, Colour, Fabric, Style and Fit variations.. Thank God the other software people actually recommended Cin7 which is a Fashion Industry special software. We are so glad we made the move.. It makes our business day to day operation a breeze and our sales agents in multiple locations (Some offshore as well) entering orders directly into the system.. This cut down or data entry time dramatically.. also we are now able to see or "Out of stock items" by size.. Also the Web portal B2B is a God Send... Our customers love this feature.. I also have to say that the customer service experience I had is double 2 x 5 STAR... On Boarder Jeff made the whole operation so smooth that I never felt I was all alone in this journey... This is genuinely a good product backed by good people.. I recommend this to any business who are looking to upgrade from system based software to cloud based programme.. Thank you guys.. we are still a long way to go with implementing this software in our business, but I am confident that we will get through this..


Software specially designed for Fashion Industry.. Multiple Size, Style, Fit, Fabric etc.. No problem... Many advanced features like B2B webportal, Xero Integration, Email Integration etc at no extra cost. On-Board support is worth $$$$ of dollars.. They do this so well.. Thank you Jeff... Pivot table reports - We were used to excel reports.. But this Pivot table stuff is out of this world..


At times Crashes during log-ins.. I assume a bug... It is understandable considering cloud based system.. Not a major, but it will be great if they can rectify this soon. Automatic email reports.. for example a weekly email to our customers on stock or sales report etc would be a great feature. Simplified data entry short cuts (like Control + D - for entering same data for all lines) would be a great feature to add. Rather than Xero or QuickBooks, a simplified inbuilt payment system in Cin7 will be beneficial for small businesses who don't want to use accounting packages. Single user low cost (under $ 100 per month) version would benefit some small operators..

Cin7 Response

7 years ago

Hi David, thank you for the overall 5 star review! It's great to hear you think the product is awesome and the staff at Cin7 have been helpful. Thank you for the great feedback especially about Jeff your on-boarder. Thank you for the honest feedback we're always looking to improve for our customers and this has been passed onto support. We look forward to the continued support and value you as a customer.

Consultant in Australia
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source


5.0 7 months ago

Comments: [sensitive content hidden] Made our overall experience great. No request was too small or difficult.


We have been using Cin7 in an existing business. For a few years now, but for this review, it’s a for a new business we have just set up. We were in a time crunch, so on boarding and to be sped up. We had [sensitive content hidden] as our onboarding manager, and he was exceptional. He was very helpful, prepped for our meeetings, and adaptable with all our requests. He made the experience super easy, and smooth from our first contact to complication.


When I reached out to cin7 at the start, it took close to 7 weeks to get onto someone who could help us. I sent in multiple sales call requests and emails, but no one got back to me. I had to get in contact with someone through the support team rather than the sales team.

Alternatives Considered: Unleashed

Reasons for Switching to Cin7 Omni: We were familiar with the product through our other business.

General Manager in New Zealand
Farming, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Functionality & Support

4.0 2 months ago New

Comments: Pretty reasonable. Our final Onboarding specialist was very knowledgeable, organised for our meetings and prompt with responses and actioing requests.


Integration with Shopify and Xero was easy. As we implemented all three programs at once it has been alot to take on board but Cin7 seems to be doing what it needs to.Went through a number of onboarding specilaists which was not ideal. We were not given reasons for the turnover. Our final specialist who saw us through the go live process was brilliant. Made himself available when we needed, followed up on actions and explained thinsg clearly.


Having so many onboarding specialists was not ideal for continuity of our onboarding.So much to cover off in a short period and it is not until you are actually live that you understand what you dont know. WOuld be good to have a customer success manager post go live and onboarding to meet weekly for a period of 6 weeks say to ensure things are bedded in well and you get an opportunity to explore greater use of the program as you learn more about how it works in a real life setting

Alternatives Considered: Katana and Unleashed

Reasons for Switching to Cin7 Omni: Functionality, Testimonials of current users, Price

Managing Director in Australia
Wholesale, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Worst Inventory System - RUN

1.0 3 months ago

Comments: Run away - please do yourself the favour. It looks great from the outside, which is why we chose it. Spend a bit more money and invest in a good product


Cin7 Promises to do all the things you need


Cin7 has bugs throughout the system and the support is non existent to the point you simply cannot run a business using this software. We have had an inventory value difference of $80k that cannot be explained or fixed for over 12 months with zero support.

Alternatives Considered: MYOB Advanced Manufacturing, NetSuite and SAP Business One

Reasons for Choosing Cin7 Omni: We needed a system that we could rely on and a support system that is existent

Switched From: MYOB Advanced Manufacturing

Reasons for Switching to Cin7 Omni: Price and Functionality looked great, but the reality on the inside has been a horrible experience.

Director in UK
Food Production, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Aman Solanki

5.0 4 months ago

Comments: Fundamentally changed every single thing that we do with every single order that we process. Has made it so that instead of five people inputting orders and potentially messing up because they were trying to go so quickly while doing other things, they're now freed up for other things!


Aman Solanki. Honestly, potentially the best help I've ever received for any product. Truly wouldn't be live on Cin7 without him, and I can't give him enough thanks. Knowledgeable without trying to lie about any limitations, insightful on different options I could explore without being over-complicated; everything you could ever want. Truly, truly incredible customer service.


Tax should be applied to individual items, rather than solely nominal codes / GL accounts - sure, I could create loads of accounts, but would be nice to be able to edit on each product. Also, would be nice if the selection for sales account showed whether it was purchases or sales, and the tax level.