Greenhouse

Solid ATS

Comments: Overall, I've had a positive experience with Greenhouse. I like that you can schedule interviews in it as it connects to google calendar or outlook. The customization of scorecards is a huge plus so you can make sure interviewers are testing on accurate material. I love also how greenhouse sends automatic reminders to interviewers to submit their scorecard. This eliminates unnecessary emails from me. If your a small company, I think your really benefit from Greenhouse.

Pros:

Greenhouse is an easy ATS to use. It's easy to create job reqs, job posts, and you can customize your evaluation form aka scorecard. When we initially got Greenhouse, we set up training sessions with interview teams on how to use the platform. Majority of the feedback we received from our interviews teams was that it was extremely easy to use. I also loved how greenhouse has tutorials so we were able to leverage that as well. Customer support has been wonderful, anytime we've had an issue, we can easily connect and chat to a customer service agent. I also love the share jobs to social media feature where you can connect your linkedin through greenhouse and share jobs that your company has.

Cons:

The metrics can be improved on. I wish there were more metrics on how many people in the company share the most jobs to their social network. Also, sometimes customizing reports can be a bit difficult. There has been some instances where it took some time for a report to pop up.

Amazing tool to simplify recruitment onboarding

Comments: Companies that wish to automate their hiring process but don't want to build their own software will find this solution useful. Due to a lack of available workflows and connectors, this is not a good fit for major corporations.

Pros:

Greenhouse was utilized for screening applications, taking interview notes, and ranking potential hires. So that we wouldn't repeat ourselves or leave anything out, Greenhouse's fundamental principles were distributed to us in advance and we were tasked with asking about those specific topics during the interviews. The hiring manager then looked over our evaluations that we had submitted.

Cons:

Build in a way for interviewees to take notes while using the site, rather than having to do it later. Applying AI to evaluate and rate how well a candidate's resume and cover letter address specific job requirements.

Be prepared to be frustrated

Comments: This has been probably my least liked system I've worked with in a long time. I unfortunately cannot recommend it to anyone.

Pros:

Being able to schedule emails is probably the only useful thing I've gained from using this system.

Cons:

It was extremely difficult for implementation. The support during and after implementation has not been good. It's not set up in a manner where multiple people can be working on the same requisition. It also does not do well with large amount of candidates. Many of the views you have in the system are limited to seeing 10-30 individuals in a list. So if you have more candidates than that, you're adding in many clicks to navigate all your candidates.

Alternatives Considered: Lever

Reasons for Choosing Greenhouse: Our old system could not do what we needed it to.

Switched From: BambooHR

Reasons for Switching to Greenhouse: Past relationships with the owner of Greenhouse.

Easy to use ATS with excellent integrations and easy design

Pros:

It's also crucial to be able to arrange appointments directly in Greenhouse and view the hiring managers' schedules. I picked it up quickly, and sources and recruiters may easily utilize it on a daily basis. I utilize the reminders function the most since I really appreciate it. Greenhouse reporting is still today by far the most complete and user-friendly. We need to move forward right away to assist us actually tailoring every stage of the process, including scorecards and our approach, to guarantee we're not being prejudiced. This includes developing tactics to help locate and advance individuals that satisfy particular categories. I appreciate how open they are to suggestions and how they work to make the product better.

Cons:

I wish there was a way to alter the demographic questions and the candidate survey questions. The only drawback is that a few integrations didn't function with the previous systems we utilized, forcing us to move or change accounts. If it looked more like a high-quality website, I may appreciate it more, but again, this is so little that it would never stop me from recommending GH. Postings for jobs are another instance. You must publish the same job many times if you want candidates to believe you have positions available in each city.

Happy Greenhouse User

Comments: Overall pleased with Greenhouse and think it's a solid ATS.

Pros:

I chose to use Greenhouse because it was the tool that made the most sense and aligned closest with the recruiting process I built for Calendly. Their scorecards and stages are similar visual and stage how we approach recruiting perfectly. They have been incredibly innovative recently with their new features and upgrades and I continue to be impressed by the product roadmap.

Cons:

I think their reporting is not intuitive and feels clunky. I don't think they have a great visualization into pipeline for non recruiters. So if a hiring manager or executive wants to see how a specific role is progressing I don't think it's easy for them to do or see. There are also a lot of clicks to get somewhere or get back to something.

Alternatives Considered: Lever

Reasons for Choosing Greenhouse: Hire was not going to a scalable solution and didn't offer the feature set I found critical to successful hiring at Calendly.

Reasons for Switching to Greenhouse: The approach Greenhouse takes to recruiting process setup is more aligned to the recruiting process I had built for our company.