15 years helping Canadian businesses
choose better software

What Is TriNet Zenefits?

Zenefits is a SaaS cloud-based HR platform that helps small and mid-sized companies empower their workforce, manage change and stay compliant. Zenefits' People Platform delivers the most comprehensive, intuitive HR experience in the market. Its HR, Benefits, Payroll and Performance apps combine with advisory services and integrated partner apps to radically simplify HR administration reducing paperwork and complexity so companies can focus on starting, running and growing their businesses.

Who Uses TriNet Zenefits?

Zenefits serves SMBs of all sizes; from 1 to 5 employees, to businesses with 1000+ employees.

TriNet Zenefits Software - 1
TriNet Zenefits Software - 2
TriNet Zenefits Software - 3
TriNet Zenefits Software - 4
TriNet Zenefits Software - 5

Not sure about TriNet Zenefits? Compare with a popular alternative

TriNet Zenefits

TriNet Zenefits

4.2 (821)
US$8.00
month
Free version
Free trial
101
45
4.4 (821)
4.2 (821)
3.9 (821)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$10.00
month
Free version
Free trial
70
No integrations found
4.7 (8,554)
4.5 (8,554)
4.5 (8,554)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to TriNet Zenefits

Docusign
Top rated features
Authentication Software
Electronic Signature
Multi-Party Signing
ThrivePass
Top rated features
Employee Benefits Administration
Employee Reward Programs
Online Benefits Enrollment
ADP TotalSource
Top rated features
Employee Database
HR Management
Payroll Management
SurePayroll
Top rated features
Direct Deposit
Payroll Reporting
W-2 Preparation
QuickBooks Online Advanced
Top rated features
Accounting Software
Financial Reporting Software
Profit/Loss Statement
ADP Comprehensive Services
Top rated features
Direct Deposit
Payroll Management
Payroll Reporting
PayFocus
Top rated features
Applicant Tracking Software
Compensation Management Software
Onboarding Software
SilkOne Cloud Chiropractic EHR
Top rated features
Billing & Invoicing
Claims Management Software
Healthcare Compliance
Timesheets.com
Top rated features
Online Time Clock
Online Time Tracking Software
Time Tracking Software

Reviews of TriNet Zenefits

Average score

Overall
4.2
Ease of Use
4.4
Customer Service
3.9
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Shae
Shae
Human Resources Director in US
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Seamless low-cost solution for small to mid-sized companies that kills busy work

5.0 5 years ago

Comments: -Paperless onboarding/offboarding to support a remote workforce -Integrations with existing ATS, removing the needs for duplicate data entry -Digital document storage, allowing us to digitize all employee files. No more paper! -Time off tracking: Automatic rating to managers for review and approval of all time off requests while keeping the HR team aware of team schedules. Transparent reporting to have conversations with employees regarding the time off trends (% of unplanned versus planned time off). Time off solution also supports Prop 206 mandated sick leave. -Health insurance platform that allows for the execution of open enrollment, qualifying life events and new hire enrollments for all lines of coverage (med, dent, vision, life and disability). HSA app built in to allow employees to review available balances and submit out of pocket expenses. -ACA compliance: Built into existing subscription model that allows for ACA reporting, submission to IRS and 1094/1095 creation without the need for an accountant or an expensive solution. -Business intelligence: Real-time standard and customized reporting. I use this solution heavily as a federal contractor to execute our annual affirmative action reporting.

Pros:

With a solution like Zenefits, I have managed to reduce the HR budget year-over-year while going 100% paperless. The integration with our applicant tracking system allows me to push data seamlessly from my mobile device directly to Zenefits to extend an offer, wherever, whenever. I am no longer chained to the constraints of my desk, which is critical for an HR team of one. Easily the most comprehensive solution in the market (at this price point) that addresses onboarding/offboarding, automated and customized email triggers to employees, time and attendance, insurance, aca compliance, reporting (standard and custom) and a multitude of integrations. Since becoming a client over 2 years ago, I have gone to market year-over-year, and haven't found a solution that is comparable. Zenefits kills the busy work and allows me to dedicate time to our employees and driving meaningful initiatives, restructuring the experience with HR to being a partnership versus an administrative burden.

Cons:

I would love it if the custom email triggers were built out with greater functionality. Right now I highly utilize this tool but I see the opportunity for additional growth. The site should have a support number listed in the event of an outage. Right now you can only access support if you are logged into the dashboard.

Amanda
Amanda
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Our HR functions are centralized at Zenefits

4.0 10 months ago

Comments: Payroll, new hire paperwork, paid time off, and benefits administration are just some of the fundamental HR features managed by Zenefits. We may be a small group, but we're responsible for the same number of procedures as a large company. It's fantastic to have a system in place that keeps everything coordinated without requiring us to constantly monitor, update, calculate, and email each other.

Pros:

If your clients are willing to utilize Zenefits for everything from onboarding to benefit administration to payroll, you've found a superb all-in-one solution. When effectively implemented, Zenefits is all an organization needs to manage its workforce.

Cons:

Customers who have questions for their broker must use the built-in "help" function rather than get in touch with an individual directly. The current state of available learning management technologies and straightforward guidelines leaves much to be desired.

Asnath
Assistant Projects Manager in US
Information Technology & Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

A Revolutionary and Resourceful Human Resources Platform.

5.0 2 months ago New

Comments: It is simple to track employees time and attendance with TriNet Zenefits.

Pros:

It is simple to generate timely and accurate employees payroll with this tool.It is simple to administer and manage employee benefits with TriNet Zenefits.It is a reliable tool for employees onboarding process.It is simple to track, monitor and manage employee work performance with TriNet Zenefits.

Cons:

TriNet Zenefits streamlines and simplify our human resources activities thus I have nothing to complain.

David
David
CFO in US
Verified LinkedIn User
Food & Beverages, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Sales Department but not backed up by Service or Software

3.0 3 years ago

Comments: I love the onboarding and sales process. Every person I talk with at Zenefits is pleasant and understanding. Whoever is in charge of the software development and customer service systems should be fired. In order to get a question answered one has to submit to a complex matrix of categories and subjects. I rarely could find the particular category that I needed. Tax Services are a joke. I just received an email on Feb 16 2021 for a quick question that I had on May 7th of 2020. If you have any need for any changes that require a human, find a different way.

Pros:

Timekeeping is accurate. The time-off request and approval process works great. Like the PTO Calendar. Every task could be performed even if some were clunky.

Cons:

Navigation is not intuitive and few improvements over 2 years. There were bugs when working with state taxes (for WA). Claimed integration with Quickbooks Desktop is flat out lies. Integration with Quickbooks Online is weak at best. DON'T TRUST Zenefits to make changes to your payroll tax filings. Will take 6+ months to get a response.

Stephanie
People Ops Partner in US
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Zenefits Makes Payroll & Benefits Admin Easy

4.0 3 months ago

Pros:

Payroll and Benefits processes are almost entirely automated. We used to have spreadsheets on spreadsheets - but thanks to Zenefits, it's easier and more compliant.

Cons:

Zenefits is not very international contractor/employee friendly in terms of functionality.