---
description: Learn more about NaviNet Open pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: NaviNet Open Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Hospital Management Software](/directory/30096/hospital-management/software) > [NaviNet Open](/software/132973/navinet-open)

# NaviNet Open

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> Cloud-based platform designed for hospitals that helps manage communications and payments between patients and health plan providers.
> 
> Verdict: Rated **4.0/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses NaviNet Open?

Hospital management solution designed to help health plan providers communicate with patients to streamline payments, communications, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 16 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support Software | 3.9/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: NaviNet

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact NantHealth for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Claims Management Software
- In-Patient Management
- Medical Billing Software
- Out-Patient Management

## Category

- [Hospital Management Software](https://www.capterra.ca/directory/30096/hospital-management/software)

## Alternatives

1. [Availity](https://www.capterra.ca/software/68854/availity) — 3.7/5 (149 reviews)
2. [MocDoc HMS](https://www.capterra.ca/software/161290/mocdoc-hms) — 4.9/5 (44 reviews)
3. [eHospital Systems](https://www.capterra.ca/software/138518/ehospital-systems) — 4.9/5 (59 reviews)
4. [Healthray](https://www.capterra.ca/software/1059147/healthray) — 5.0/5 (1 reviews)
5. [Administrator Plus](https://www.capterra.ca/software/22867/administrator-plus) — 4.8/5 (5 reviews)

## Reviews

### "NaviNet is Best" — 5.0/5

> **Vishal** | *November 29, 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: When it comes to in and out patient management and claims management, NaviNet is best according to me.
> 
> **Cons**: I have used this for 4.5 years. Till now I have not noticed any major cons for this website.
> 
> Overall I am having very good experience using NaviNet and I always recommend this to my other friends as it is user friendly.

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### "NantHealth" — 5.0/5

> **Cassandra** | *August 25, 2021* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: This is a very easy system to navigate. We haven't purchased the other insurance company sites because we currently have access to them all from the original payors. I can use NantHealth with AmeriHealth Caritas of LA and find all of my patients who are with this company. They have added some payors but we have access to those payor sites so we won't subscribe for the additional payors unless it is necessary. The site also allows access to billing system and all claims that have been filed with the payor. You can correct any claims and send them back to be reprocessed at any time within the allowed time frame.
> 
> **Cons**: There are not too many issues found wrong with this program. It's very easy to navigate and the claims and patient information is constantly updated so No I don't have anything negative to say about this program.
> 
> Navivet has given me a great outlook on programming and the content is readable and accurate. They give messages about your company that are needed for any future endeavors. If I have any questions, the staff is always friendly and very helpful.

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### "Gets the job done but difficult to follow the flow of the program at first" — 3.0/5

> **Melody** | *May 2, 2019* | Mental Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: You can check benefits for various types of insurance companies and update staff information online. Doing things online is always a plus and speeds up most processes.
> 
> **Cons**: The menu options do not flow well, options can be hard to find, and generally speaking it's not very user friendly.
> 
> I work in the billing department at a counseling center. We use this site to verify benefits for providers and occasionally to update provider information. I only use this website 1-2 times a week and it took me a couple months to get the hang of where the menu options are that I needed. Normally I can figure it out quickly, but the flow of this program didn't make sense to me initially and took some time to get used to. Now that I figured it out, I'm good to go. It's beneficial to be able to verify insurance benefits online for clients, and it speeds up the process tremendously over having to call in for benefits. All the information I need is there. I'm grateful for the tool, but wish it was more user friendly and easier to find the things I need.

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### "Great Website" — 5.0/5

> **Jessica** | *April 9, 2019* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Being able to submit claims, instead of going through a 3rd party company, search claims details, pulling benefits for patients. Being able to view and print EOB and remittance advice reports. Being able to check the allowance inquiry for new codes that are added to system.
> 
> **Cons**: It would be a little more helpful if you had more choices to pick from when pulling pt insurance if pt does not have their ID card with them at the time of visit.

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### "Great Resource" — 5.0/5

> **Amber** | *April 5, 2019* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy to navigate and find patient insurance information
> 
> **Cons**: Customer Service isn't that great, normally they try to redirect you to their website but some things are not easily found. When you ask customer service to help you navigate the website a lot of them are unsure theirselves on how to use the site

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## Links

- [View on Capterra](https://www.capterra.ca/software/132973/navinet-open)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/132973/NaviNet-Open/> |
| en-AE | <https://www.capterra.ae/software/132973/navinet-open> |
| en-AU | <https://www.capterra.com.au/software/132973/navinet-open> |
| en-CA | <https://www.capterra.ca/software/132973/navinet-open> |
| en-GB | <https://www.capterra.co.uk/software/132973/navinet-open> |
| en-IE | <https://www.capterra.ie/software/132973/navinet-open> |
| en-IL | <https://www.capterra.co.il/software/132973/navinet-open> |
| en-IN | <https://www.capterra.in/software/132973/navinet-open> |
| en-NZ | <https://www.capterra.co.nz/software/132973/navinet-open> |
| en-SG | <https://www.capterra.com.sg/software/132973/navinet-open> |
| en-ZA | <https://www.capterra.co.za/software/132973/navinet-open> |

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