Local product
What Is Paystone?
Formerly DataCandy, Paystone is a platform that allows businesses of all sizes to boost sales, increase visits, and stay connected with customers. Our award winning Customer Engagement Software features Gift Card and Loyalty Rewards Programs with powerful Marketing Automation and Reporting tools. Our fully integrated platform also provides secure in-store, on-the-go, and online Payment Processing, so you can get everything your business needs to grow, from one provider, at one affordable price.
Who Uses Paystone?
We serve small businesses, large-scale enterprises, and everyone in between. Increase customer loyalty, sell gift cards, connect with customers, and accept payments you can do it all with Paystone.
Where can Paystone be deployed?
About the vendor
- Paystone
- Located in Montreal, Canada
- Founded in 2002
Paystone support
- 24/7 (Live rep)
Countries available
Canada, United States
Languages
English, French
Paystone pricing
Starting Price:
- No free version
Paystone does not have a free version. Paystone paid version starts at US$30.00/month.
About the vendor
- Paystone
- Located in Montreal, Canada
- Founded in 2002
Paystone support
- 24/7 (Live rep)
Countries available
Canada, United States
Languages
English, French
Paystone videos and images
Features of Paystone
Alternatives to Paystone
Reviews of Paystone
Carmen
Secure
Comments: Our experience with Paystone has been great! Customer service has also been great we honestly didn't had any issues
Pros:
Secure, quick and easy. Customer support amazing
Cons:
Maybe working and searching for other banks to be their provider for online business purposes.
Chad
Amazing set up experience
Comments: Top notch
Pros:
Set up support was amazingly good Best value for money
Cons:
Required Zapier to integrate with QB desktop/enterprise but [SENSITIVE CONTENT] at Nicejob implemented a very good solution to automate, so not really a negative
Alternatives Considered: Swell, GetMoreReviews, Reputation and Birdeye
Reasons for Switching to Paystone: Focus on reviews/ good value for multiple locations
Anthony
Review of Credit/ Debit processing machine
Comments: Frustrating, expensive and regretful.
Pros:
Gift card program is easy to use and a great option for business.
Cons:
Daily we are experiencing "not completed" transactions with debit cards and when we re-enter it, our customer may get charged TWICE for their purchases! When this happens, we have to explain to the customer that they will get reimbursed within 1-30 days. This is very frustrating if that customer does not have the funds available and even worse customers think we are intentionally charging them and assume we are stealing from them. I also feel that we are getting charged for every extra "not completed" transaction. I am a small business in a small community and cannot afford to constantly defend my reputation each time this happens. Unfortunately your service/product has negatively affected my daily operations and the damage is done. We are now encouraging cash transactions whenever possible to avoid complications like this. I have contacted customer support and I was told that "it happens" and there is" no solution" for this.
Scott
Great Loyalty and Gift Card Program
Comments: I do like the monthly cost. I do like working with customer service.
Pros:
I do like how this software works with out POS System (Logivision). It does make it easy for our cashiers to activate and redeem points. Customers like the feature of saving points for future larger purchases.
Cons:
Our customers are having a hard time signing up to be able to redeem points. I have used many programs and this seems to be the worst for customer sign up. We do have an older customer base who have a hard time with emails. Most loyalty programs are phone number based. YOu do have to spend more money to change it to that style which I do think is not good.I also am not a fan of having to pay for text messages.
Alternatives Considered: Vicinity
Reasons for Choosing Paystone: Cost...however the thing about paying for text is not cool.
Switched From: Vicinity
Reasons for Switching to Paystone: Cost
Darlene
Very Satisfied
Comments: Our overall experience has been great and like that we have human support when we need it
Pros:
Very user friendly even for the technically challenged staff
Cons:
there was nothing really that bothered me
Alternatives Considered: Lightspeed
Reasons for Choosing Paystone: Paystone was recommended by a colleague and was less expensive
Reasons for Switching to Paystone: recommended and less cost
