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What Is Paystone?

Formerly DataCandy, Paystone is a platform that allows businesses of all sizes to boost sales, increase visits, and stay connected with customers. Our award winning Customer Engagement Software features Gift Card and Loyalty Rewards Programs with powerful Marketing Automation and Reporting tools. Our fully integrated platform also provides secure in-store, on-the-go, and online Payment Processing, so you can get everything your business needs to grow, from one provider, at one affordable price.

Who Uses Paystone?

We serve small businesses, large-scale enterprises, and everyone in between. Increase customer loyalty, sell gift cards, connect with customers, and accept payments you can do it all with Paystone.

Paystone Details

Paystone

Founded in 2002

Paystone pricing

Starting Price:

US$30.00/month
  • No free version

Paystone does not have a free version. Paystone paid version starts at US$30.00/month.

Paystone Details

Paystone

Founded in 2002

Paystone videos and images

Paystone video
Paystone Software - Paystone Reporting Dashboard (BackOffice) - thumbnail
Paystone Software - Paystone in-depth reports - thumbnail
Paystone Software - "Lights Out" Automated Offers - thumbnail
Paystone Software - Select an offer type - thumbnail
Paystone Software - Create Email or Text Message (SMS) offer - thumbnail

Paystone deployment and support

Support

  • 24/7 (Live rep)

Deployment

  • Cloud, SaaS, Web-based

Training Software

  • Webinars
  • Documentation

Paystone Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • CRM Software
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Campaign Segmentation
  • Client Portal
  • Communication Management
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Templates
  • Discount Management
  • Email Management Software
  • Email Marketing Software
  • Engagement Tracking
  • Gamification Software
  • Gift Card Management
  • Loyalty Cards
  • Loyalty Program
  • Member Portal
  • Membership Management Software
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • SMS Marketing
  • Segmentation
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Transaction History
  • eCommerce Management

View full list of Customer Loyalty Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • CRM Software
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Campaign Segmentation
  • Channel Management Software
  • Communication Management
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Data Import/Export
  • Discount Management
  • Drip Campaigns
  • Email Distribution
  • Email Management Software
  • Email Marketing Software
  • Engagement Tracking
  • Feedback Management
  • Gamification Software
  • Geolocation
  • Gift Card Management
  • Incentive Management
  • Loyalty Cards
  • Loyalty Program
  • Member Portal
  • Membership Management Software
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Marketing
  • No-Card Loyalty System
  • Point of Sale (POS)
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Referral Tracking
  • Reporting & Statistics
  • Rewards Management
  • SMS Marketing
  • Social Media Integration
  • Survey/Poll Management
  • eCommerce Management

View full list of Small Business Loyalty Programs Software

Paystone Alternatives

More Paystone alternatives

Paystone Reviews

Read all 17 reviews

Average score

Overall
4.5
Ease of Use
4.6
Customer Service Software
4.9
Features
4.1
Value for Money
4.7

Reviews by score

5
10
4
6
3
1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Gita S.
Gita S.
Director Of Food And Beverage
Restaurants, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2018-10-23

"I love Data Candy"

Comments: We now have information about our business that we didn't have before. We can react faster to our clients wants and needs. Thanks Data Candy!

Pros: I have definitely gained clients by offering rewards and gift options using Data Candy solutions. Customer support is great. Everyone is so accommodating.

Cons: Unfortunately the gift cards are not integrated with our POS system however integration is coming.

  • Reviewer Source 
  • Reviewed on 2018-10-23
Dion K.
IT Director
Supermarkets, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-04-19

"Loyalty that your customers would enjoy!"

Pros: Paystone's loyalty and gift card program is extremely easy to use. Integrating into our existing point of sale software was painless, and their support team are an actual joy to work with. From the signing of the initial contract to the execution of our first loyalty transaction, Paystone held our hands to ensure that it was a seamless process. With constant updates to the software, new features are always being released, allowing us to stay fresh and relevant with our customer base. Our top 5 features:
1) Real-time security and fraud prevention
2) Branded customer loyalty and gift card portals
3) Customizable merchant dashboard
4) Flexible options for loyalty earn & burn
5) Multi-tiered Loyalty benefits, allowing us to better reward our most loyal customers.

Cons: We would like to see a deeper integration into the POS for inventory items.

  • Reviewer Source 
  • Reviewed on 2021-04-19
Vanessa D.
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2016-11-02

"Easy frindly tool"

Comments: Good support, great experience. Easy tool to use but I recommand to add more functionnality such as drop lists

  • Reviewer Source 
  • Reviewed on 2016-11-02
Scott G.
President
Restaurants, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-04-14

"Press'd Paystone Review"

Comments: Very happy with Paystone and especially the customer service they offer. They are always available to hear us out if we have issues or questions and we feel very well taken care of.

Pros: The gift car functionality is easy to use from loading gift cards all the way to customer redemption. The reports are easy to run and they allow you to easily mine all relevant data, quickly.

Cons: We would like to sell digital gift cards that could be emailed out to our customers instead of having to mail them physical cards. This function is available but seemed a bit expensive for us. That said, we are a smaller operation so it could be priced fairly for the market.

  • Reviewer Source 
  • Reviewed on 2021-04-14
Serge P.
Director of IT
Food & Beverages, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2016-10-27

"A true Partner with integrity. DataCandy's team is top notch."

Comments: From project prep to migration and launch DataCandy supported every aspect of my org's requirements. Exposure to training, knowledge of data imports, approach to bug fixes, access to developers, access to top management, support and access to industry expertise were all smooth and excellent experiences. The task of switching from our old provider to DataCandy seemed daunting but they made it easy. Truly a customer focused organization. We hope to work with DataCandy for many years to come.

Pros: Ease of integration, scalability and ease of use.

  • Reviewer Source 
  • Reviewed on 2016-10-27