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What Is Paystone?

Formerly DataCandy, Paystone is a platform that allows businesses of all sizes to boost sales, increase visits, and stay connected with customers. Our award winning Customer Engagement Software features Gift Card and Loyalty Rewards Programs with powerful Marketing Automation and Reporting tools. Our fully integrated platform also provides secure in-store, on-the-go, and online Payment Processing, so you can get everything your business needs to grow, from one provider, at one affordable price.

Who Uses Paystone?

We serve small businesses, large-scale enterprises, and everyone in between. Increase customer loyalty, sell gift cards, connect with customers, and accept payments you can do it all with Paystone.

Where can Paystone be deployed?

Cloud-based
On-premise

About the vendor

  • Paystone
  • Located in Montreal, Canada
  • Founded in 2002

Paystone support

  • 24/7 (Live rep)

Countries available

Canada, United States

Languages

English, French

Paystone pricing

Starting Price:

US$30.00/month
  • No free version

Paystone does not have a free version. Paystone paid version starts at US$30.00/month.

About the vendor

  • Paystone
  • Located in Montreal, Canada
  • Founded in 2002

Paystone support

  • 24/7 (Live rep)

Countries available

Canada, United States

Languages

English, French

Paystone videos and images

Paystone Software - Paystone Reporting Dashboard (BackOffice)
Paystone Software - Paystone in-depth reports
Paystone Software - "Lights Out" Automated Offers
Paystone Software - Select an offer type
Paystone Software - Create Email or Text Message (SMS) offer
View 6 more
Paystone video
Paystone Software - Paystone Reporting Dashboard (BackOffice)
Paystone Software - Paystone in-depth reports
Paystone Software - "Lights Out" Automated Offers
Paystone Software - Select an offer type
Paystone Software - Create Email or Text Message (SMS) offer

Features of Paystone

  • Activity Tracking
  • CRM Software
  • Campaign Management Software
  • Loyalty Cards
  • Loyalty Program
  • Membership Management Software
  • Rewards Management
  • Segmentation

Alternatives to Paystone

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POS Nation offers an all-in-one point of sale solution to streamline your small or medium-sized retail business.
Swell helps your practice build an online reputation that fuels growth by automating your patient review and feedback requests.
Optimize review management process with 5-star rating system, auto social posting, and negative feedback blocking capability. Learn more about GetMoreReviews
Lightspeed is there to empower your marine dealership, you can trust you are making the right business decisions when it matters most.
A formula manufacturing software system that accommodates the complexities of batch processing in the chemical, food & brewery markets.
Put the customer experience at the center of your loyalty program.

Reviews of Paystone

Average score

Overall
4.4
Ease of Use
4.4
Customer Service
4.5
Features
4.2
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Carmen
Admin in Canada
Government Administration, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Secure

5.0 2 months ago New

Comments: Our experience with Paystone has been great! Customer service has also been great we honestly didn't had any issues

Pros:

Secure, quick and easy. Customer support amazing

Cons:

Maybe working and searching for other banks to be their provider for online business purposes.

Chad
CEO in Canada
Maritime, 51-200 Employees
Used the Software for: Free Trial
Reviewer Source

Amazing set up experience

5.0 10 months ago

Comments: Top notch

Pros:

Set up support was amazingly good Best value for money

Cons:

Required Zapier to integrate with QB desktop/enterprise but [SENSITIVE CONTENT] at Nicejob implemented a very good solution to automate, so not really a negative

Alternatives Considered: Swell, GetMoreReviews, Reputation and Birdeye

Reasons for Switching to Paystone: Focus on reviews/ good value for multiple locations

Anthony
Owner in Canada
Retail, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Review of Credit/ Debit processing machine

1.0 last month New

Comments: Frustrating, expensive and regretful.

Pros:

Gift card program is easy to use and a great option for business.

Cons:

Daily we are experiencing "not completed" transactions with debit cards and when we re-enter it, our customer may get charged TWICE for their purchases! When this happens, we have to explain to the customer that they will get reimbursed within 1-30 days. This is very frustrating if that customer does not have the funds available and even worse customers think we are intentionally charging them and assume we are stealing from them. I also feel that we are getting charged for every extra "not completed" transaction. I am a small business in a small community and cannot afford to constantly defend my reputation each time this happens. Unfortunately your service/product has negatively affected my daily operations and the damage is done. We are now encouraging cash transactions whenever possible to avoid complications like this. I have contacted customer support and I was told that "it happens" and there is" no solution" for this.

Scott
Store Manager in Canada
Retail, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Great Loyalty and Gift Card Program

5.0 3 months ago

Comments: I do like the monthly cost. I do like working with customer service.

Pros:

I do like how this software works with out POS System (Logivision). It does make it easy for our cashiers to activate and redeem points. Customers like the feature of saving points for future larger purchases.

Cons:

Our customers are having a hard time signing up to be able to redeem points. I have used many programs and this seems to be the worst for customer sign up. We do have an older customer base who have a hard time with emails. Most loyalty programs are phone number based. YOu do have to spend more money to change it to that style which I do think is not good.I also am not a fan of having to pay for text messages.

Alternatives Considered: Vicinity

Reasons for Choosing Paystone: Cost...however the thing about paying for text is not cool.

Switched From: Vicinity

Reasons for Switching to Paystone: Cost

Darlene
Manager in Canada
Hospital & Health Care, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Very Satisfied

5.0 3 months ago

Comments: Our overall experience has been great and like that we have human support when we need it

Pros:

Very user friendly even for the technically challenged staff

Cons:

there was nothing really that bothered me

Alternatives Considered: Lightspeed

Reasons for Choosing Paystone: Paystone was recommended by a colleague and was less expensive

Reasons for Switching to Paystone: recommended and less cost