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What Is DataCandy?

DataCandy is an all-in-one gift card and loyalty software designed to fuel business growth effortlessly. With a quick setup process and manageable interface, DataCandy enables businesses to witness expansion while taking a hands-off approach.

How DataCandy Drives Growth 🚀

Gift Cards: Sell custom-branded gift cards to attract new customers through the power of gifting.

Loyalty Programs: Engage casual customers and turn them into regulars by offering loyalty rewards.

Automated Offers: Delight loyal regulars with SMS and email promotions, keeping your business top-of-mind.

Reviews: Automatically collect and share reviews from your most vocal fans to enhance credibility and attract new customers.

Join the ranks of businesses experiencing customer-driven growth with DataCandy's intuitive gift card and loyalty platform. Harness the power of loyal customers to drive revenue, build brand awareness, and foster lasting relationships.

Who Uses DataCandy?

DataCandy serves small businesses, large-scale enterprises, and everyone in between. Attract new customers, encourage repeat visits, see better profits and boost revenue with DataCandy.

Where can DataCandy be deployed?

Cloud-based
On-premise

About the vendor

  • Paystone
  • Located in Montreal, Canada
  • Founded in 2002

DataCandy support

  • 24/7 (Live rep)

Countries available

Canada, United States

Languages

English, French

DataCandy pricing

Starting Price:

Not provided by vendor
  • No free trial
  • No free version

DataCandy does not have a free version and does not offer a free trial.

Pricing plans

About the vendor

  • Paystone
  • Located in Montreal, Canada
  • Founded in 2002

DataCandy support

  • 24/7 (Live rep)

Countries available

Canada, United States

Languages

English, French

DataCandy videos and images

DataCandy Software - Boost customer spending and drive repeat visits with DataCandy's Loyalty Platform.
DataCandy Software - Drive repeat business with automated offers sent at the perfect time.
DataCandy Software - Track your gift & loyalty program's performance.
DataCandy Software - Collect & share reviews from your most vocal fans.
View 5 more
DataCandy video
DataCandy Software - Boost customer spending and drive repeat visits with DataCandy's Loyalty Platform.
DataCandy Software - Drive repeat business with automated offers sent at the perfect time.
DataCandy Software - Track your gift & loyalty program's performance.
DataCandy Software - Collect & share reviews from your most vocal fans.

Features of DataCandy

  • Activity Dashboard
  • CRM Software
  • Campaign Management Software
  • Customer Activity Tracking
  • Customer Profiles
  • Customer Segmentation
  • Engagement Tracking
  • For Small Businesses
  • Loyalty Cards
  • Loyalty Program
  • Membership Management Software
  • Multi-Channel Marketing
  • Promotions Management
  • Reporting/Analytics
  • Rewards Management
  • Rewards Points

Alternatives to DataCandy

Swell helps practices get better patient and employee feedback.
Square POS is the customizable point-of-sale system built for businesses of all shapes and sizes.
Optimize review management process with 5-star rating system, auto social posting, and negative feedback blocking capability.
Birdeye is a Reputation & Customer Experience platform used by over 100k businesses to manage reviews, engage visitors, & grow sales. Learn more about Birdeye
Lightspeed is there to empower your marine dealership, you can trust you are making the right business decisions when it matters most.
Reputation provides a 360-degree view of online reputation to effectively manage reviews, business listings, social, & customer surveys Learn more about Reputation
POS Nation offers an all-in-one point of sale solution to streamline your small or medium-sized retail business.
A formula manufacturing software system that accommodates the complexities of batch processing in the chemical, food & brewery markets.
Spark Loyalty® is the leading loyalty and customer engagement solution for retailers, serving 3 million happy shoppers nationwide.

Reviews of DataCandy

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.4
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Scott
Store Manager in Canada
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great Loyalty and Gift Card Program

5.0 2 years ago

Comments: I do like the monthly cost. I do like working with customer service.

Pros:

I do like how this software works with out POS System (Logivision). It does make it easy for our cashiers to activate and redeem points. Customers like the feature of saving points for future larger purchases.

Cons:

Our customers are having a hard time signing up to be able to redeem points. I have used many programs and this seems to be the worst for customer sign up. We do have an older customer base who have a hard time with emails. Most loyalty programs are phone number based. YOu do have to spend more money to change it to that style which I do think is not good.I also am not a fan of having to pay for text messages.

Alternatives Considered: Vicinity

Reasons for Choosing DataCandy: Cost...however the thing about paying for text is not cool.

Switched From: Vicinity

Reasons for Switching to DataCandy: Cost

Chad
CEO in Canada
Maritime, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Amazing set up experience

5.0 2 years ago

Comments: Top notch

Pros:

Set up support was amazingly good Best value for money

Cons:

Required Zapier to integrate with QB desktop/enterprise but [SENSITIVE CONTENT] at Nicejob implemented a very good solution to automate, so not really a negative

Alternatives Considered: Swell, GetMoreReviews, Reputation and Birdeye

Reasons for Switching to DataCandy: Focus on reviews/ good value for multiple locations

Shelly
Owner in Canada
Hospital & Health Care, Self Employed
Used the Software for: 2+ years
Reviewer Source

Unauthorized payments

1.0 last year

Comments: Horrible

Pros:

Whatever is good about this software is buried by the fact that this company has been withdrawing money from my account since closing my terminals in August - and it is currently Feb of the following year. Most recently, they have billed me with an almost $500 bill for a terminal that I returned in September. Oh, I keep getting the runaround - "we'll fix this, we'll refund this" and every month or so, there's another unauthorized fee that I have to spend months chasing, and hours on the phone with placating sales people that assure me I'll be refunded to only be refunded months later and then have another $500 fee taken for a terminal that was returned 5 months ago. This has actually come to a point where I am actually considering closing my back account (and dealing with the enormous headache that that would be) in order to have these criminals stop taking money out of my account. Never, never, never would I recommend this company. They actually even asked me how much $$ it would take for me to remove a previous bad review I gave them. When they didn't like my answer, they withdrew another bogus $485 from my account that I now have to chase.

Cons:

see above. Or heck, I'll copy it for you here:Whatever is good about this software is buried by the fact that this company has been withdrawing money from my account since closing my terminals in August - and it is currently Feb of the following year. Most recently, they have billed me with an almost $500 bill for a terminal that I returned in September. Oh, I keep getting the runaround - "we'll fix this, we'll refund this" and every month or so, there's another unauthorized fee that I have to spend months chasing, and hours on the phone with placating sales people that assure me I'll be refunded to only be refunded months later and then have another $500 fee taken for a terminal that was returned 5 months ago. This has actually come to a point where I am actually considering closing my back account (and dealing with the enormous headache that that would be) in order to have these criminals stop taking money out of my account. Never, never, never would I recommend this company. They actually even asked me how much $$ it would take for me to remove a previous bad review I gave them. When they didn't like my answer, they withdrew another bogus $485 from my account that I now have to chase.

Dion
IT Director in Trinidad and Tobago
Supermarkets, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Loyalty that your customers would enjoy!

5.0 3 years ago

Pros:

Paystone's loyalty and gift card program is extremely easy to use. Integrating into our existing point of sale software was painless, and their support team are an actual joy to work with. From the signing of the initial contract to the execution of our first loyalty transaction, Paystone held our hands to ensure that it was a seamless process. With constant updates to the software, new features are always being released, allowing us to stay fresh and relevant with our customer base. Our top 5 features: 1) Real-time security and fraud prevention 2) Branded customer loyalty and gift card portals 3) Customizable merchant dashboard 4) Flexible options for loyalty earn & burn 5) Multi-tiered Loyalty benefits, allowing us to better reward our most loyal customers.

Cons:

We would like to see a deeper integration into the POS for inventory items.

Darlene
Manager in Canada
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Very Satisfied

5.0 2 years ago

Comments: Our overall experience has been great and like that we have human support when we need it

Pros:

Very user friendly even for the technically challenged staff

Cons:

there was nothing really that bothered me

Alternatives Considered: Lightspeed

Reasons for Choosing DataCandy: Paystone was recommended by a colleague and was less expensive

Reasons for Switching to DataCandy: recommended and less cost