---
description: Learn more about Fidexa pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Fidexa Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Sales Engagement Platform Software](/directory/32195/sales-engagement-platform/software) > [Fidexa](/software/1328099/Fidexa)

# Fidexa

Canonical: https://www.capterra.ca/software/1328099/Fidexa

> Web-based debt collection and installment credit tool for retail, with automated WhatsApp reminders and Pix payments.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Fidexa?

Small to midsize Brazilian retail businesses, including single stores and chains of 4 to 20 units, in clothing, multi-brand fashion, optical, and general retail sectors operating in-house installment.

## About the vendor

- **Company**: Fidexa

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Brazil

## Features

- Communication Management
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Sales Engagement Platform Software](https://www.capterra.ca/directory/32195/sales-engagement-platform/software)

## Alternatives

1. [Salesloft](https://www.capterra.ca/software/157977/Salesloft) — 4.5/5 (562 reviews)
2. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24244 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (19024 reviews)
4. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (7010 reviews)
5. [Pipedrive](https://www.capterra.ca/software/132666/pipedrive) — 4.5/5 (3064 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1328099/Fidexa)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10272925/Fidexa/> |
| en-AE | <https://www.capterra.ae/software/1328099/Fidexa> |
| en-AU | <https://www.capterra.com.au/software/1328099/Fidexa> |
| en-CA | <https://www.capterra.ca/software/1328099/Fidexa> |
| en-GB | <https://www.capterra.co.uk/software/1328099/Fidexa> |
| en-IE | <https://www.capterra.ie/software/1328099/Fidexa> |
| en-IL | <https://www.capterra.co.il/software/1328099/Fidexa> |
| en-IN | <https://www.capterra.in/software/1328099/Fidexa> |
| en-NZ | <https://www.capterra.co.nz/software/1328099/Fidexa> |
| en-SG | <https://www.capterra.com.sg/software/1328099/Fidexa> |
| en-ZA | <https://www.capterra.co.za/software/1328099/Fidexa> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ca/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Fidexa","description":"Fidexa is a web-based SaaS platform that helps Brazilian retail stores manage in-house installment credit (crediario) and automate debt collection. Businesses use it to register customers, set credit limits, control installment schedules, and recover overdue accounts without expanding their financial teams.\n\nThe platform sends automated WhatsApp messages before, on, and after payment due dates. Customers can pay via Pix directly in the chat, and payments are reconciled automatically. A unified panel lets financial teams manage multiple WhatsApp numbers across all store units in one place, including accounts already reported to credit bureaus.\n\nFidexa connects to existing ERP systems via spreadsheet import or API, including TOTVS Linx. A real-time dashboard shows delinquency rates by store and by customer, and conversion analytics track recovery performance.","image":"https://images.g2crowd.com/display-layer-screenshots/2167360/873f385bc83d75265d0068df9d3338627bf11d74254ea58f3ccbb9bf57e3e89b.png","url":"https://www.capterra.ca/software/1328099/Fidexa","@id":"https://www.capterra.ca/software/1328099/Fidexa#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ca/software/1328099/Fidexa#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Fidexa?","@type":"Question","acceptedAnswer":{"text":"Fidexa is a web-based SaaS platform that helps Brazilian retail stores manage in-house installment credit (crediario) and automate debt collection. Businesses use it to register customers, set credit limits, control installment schedules, and recover overdue accounts without expanding their financial teams.The platform sends automated WhatsApp messages before, on, and after payment due dates. Customers can pay via Pix directly in the chat, and payments are reconciled automatically. A unified panel lets financial teams manage multiple WhatsApp numbers across all store units in one place, including accounts already reported to credit bureaus.Fidexa connects to existing ERP systems via spreadsheet import or API, including TOTVS Linx. A real-time dashboard shows delinquency rates by store and by customer, and conversion analytics track recovery performance.","@type":"Answer"}},{"name":"Who Uses Fidexa?","@type":"Question","acceptedAnswer":{"text":"Small to midsize Brazilian retail businesses, including single stores and chains of 4 to 20 units, in clothing, multi-brand fashion, optical, and general retail sectors operating in-house installment.","@type":"Answer"}}]},{"@id":"https://www.capterra.ca/software/1328099/Fidexa#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sales Engagement Platform Software","position":2,"item":"/directory/32195/sales-engagement-platform/software","@type":"ListItem"},{"name":"Fidexa","position":3,"item":"/software/1328099/Fidexa","@type":"ListItem"}]}]}
</script>