--- description: Learn more about Pipedrive pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pipedrive Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Sales Performance Management Solutions](/directory/33455/sales-performance-management/software) > [Pipedrive](/software/132666/pipedrive) # Pipedrive Canonical: https://www.capterra.ca/software/132666/pipedrive Page: 1 / 124\ Next: [Next page](https://www.capterra.ca/software/132666/pipedrive?page=2) > Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more. > > Verdict: Rated **4.5/5** by 3064 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pipedrive? Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3064 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Pipedrive - **Location**: London, UK - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: A simple CRM starting at $12.50 per user per month subscription. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Chinese, Czech, Dutch, English, Estonian, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Albania, Algeria, American Samoa, Andorra, Argentina, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Cambodia, Cameroon and 118 more ## Features - AI/Machine Learning - Activity Tracking - Appointment Management - Automated Responses - CRM Software - Campaign Management Software - Chatbot Software - Click Tracking - Client Tracking - Collaboration Tools - Communication Management - Contact Management Software - Customer Database - Customer History - Customer Segmentation - Data Entry Software - Donor Management - Drag & Drop - Email Management Software - Email Marketing Software - Email Tracking Software - Feedback Management - For Financial Institutions - For Insurance Industry - Goal Setting/Tracking - Interaction Tracking - Landing Pages/Web Forms - Lead Engagement - Lead Generation Software - Marketing Automation Software - Mobile Access - Multi-Channel Data Collection - Natural Language Processing - Onboarding Software - Online Forms - Patient Communications - Performance Management - Performance Metrics - Personalization Software - Real-time Consumer-facing Chat - Sales Activity Management - Sales Reports - Scheduling Software - Search/Filter - Subscriber Management - Survey/Poll Management - Task Management Software - Time on Site Tracking - Transcripts/Chat History - Usage Tracking/Analytics ... and 70 more features ## Integrations (96 total) - APIANT - Act-On - ActiveCampaign - ActiveDEMAND - ActiveIQ - Acuity Scheduling - Aircall - Apollo.io - Asana - Bedrock Data - Calendly - CallHippo - Callmaker - Crossbeam - Cyclr ... and 81 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Sales Performance Management Solutions](https://www.capterra.ca/directory/33455/sales-performance-management/software) ## Related Categories - [Sales Performance Management Solutions](https://www.capterra.ca/directory/33455/sales-performance-management/software) - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) - [Sales Force Automation Software](https://www.capterra.ca/directory/12/sales-force-automation/software) - [AI Sales Assistant Software](https://www.capterra.ca/directory/34135/ai-sales-assistant/software) - [Contact Management Software](https://www.capterra.ca/directory/30016/contact-management/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4493 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (19024 reviews) 3. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (7010 reviews) 4. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (745 reviews) 5. [Kylas Sales CRM](https://www.capterra.ca/software/210630/kylas) — 4.8/5 (630 reviews) ## Reviews ### "Value for money" — 4.0/5 > **Kavit** | *April 30, 2026* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Pipedrive's user interface is very easy to use without complexities. We started using it for CRM and work management but later resiled that it is good for CRM but not work management. We still use it for CRM. > > **Cons**: Its capabilities with email campaign are limited. It could do a better job with email campaign and automations to make leads work like magic. > > For a small business like us, it works well without much of complexities, it does have the flexibility to use the tool. Would love to see some of the automations to generate leads using the tool itself. ----- ### "Easy to navigate CRM" — 4.0/5 > **Hayley** | *May 22, 2026* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: I like the separation between leads and deals. The swim lane layout for deals is easy to track and gives great visibility. > > **Cons**: The email integration has never quite worked how I’ve needed it to and I had issues with deliverability ----- ### "Stay on top of everything\!" — 5.0/5 > **Nathan** | *March 12, 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I like that it helps me keep organized in all my tasks. I also like that it integrates so well with Gmail. > > **Cons**: The mobile version is hard to navigate and as a result I rarely use it. > > This helps me stay organized with different tasks and projects. I like that I can make notes about conversations I've had on specific deals I'm pursuing. ----- ### "Powerful Insight" — 5.0/5 > **Spencer** | *March 27, 2025* | Machinery | Recommendation rating: 9.0/10 > > **Pros**: Extremely powerful, great insights and tremendous information, allowing you to truly understand which contact is generating the most interest, and connect with them from there. > > **Cons**: UI could use improvement, however the overall experience is a game-changer. > > Tremendous experience, favourite tool to use by far. The insight option for all emails provides tremendous value in of itself. ----- ### "Easy-to-use CRM with strong pipeline visibility and simple setup" — 4.0/5 > **Jonathon** | *May 7, 2026* | Marketing & Advertising | Recommendation rating: 3.0/10 > > **Pros**: What stands out most about Pipedrive is how easy it is to use compared to other CRMs I've tried. The visual pipeline is extremely intuitive and makes it simple to track deals, prioritize tasks, and see where each opportunity sits in the sales process. I also like how quick the setup was—we were able to start using it with minimal onboarding. The interface is clean and not overwhelming, which helps with adoption across the team. On top of this, the automation features (like activity reminders and workflow triggers) save time on repetition tasks, and the integrations with email and other tools keep everything in one place. > > **Cons**: One downside is that reporting and customization can feel somewhat limited, especially if you're looking for more advanced analytics or complex workflows. Some features also require add-ons, which can increase the cost as your needs grow. It's great for straightforward sales processes, but larger teams may outgrow some of the built-in capabilities over time. > > Pipedrive helps us stay organized and consistent with our sales process by centralizing all deals, contracts, and activities in a single system. It reduces the chance of missing follow-ups and improves visibility into the pipeline for the whole team. As a result, we've been able to manage leads more efficiently and keep deals moving forward without relying on spreadsheets or manual tracking. ----- Page: 1 / 124\ Next: [Next page](https://www.capterra.ca/software/132666/pipedrive?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/132666/pipedrive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data