Pipedrive

Name: Pipedrive
Rating: 4.5 (2286 reviews)

by Pipedrive

4.5 /5 (2,286) Write a Review!

Free Trial Visit Website

Who Uses Pipedrive?

Sales teams looking for a simple, yet powerful sales tool to get them organized.

What Is Pipedrive?

Pipedrive is a sales-focused customer relationship management tool that teams of all sizes love using. With 95,000+ paying customers spanning across 179 countries, sales teams are drawn in by our CRMs simple yet powerful design that prioritizes usability above all else. When using Pipedrive, nothing falls through the cracks, allowing your team to spend less time filing and more time selling with CRM that is both agile and powerful.

Pipedrive Details

Pipedrive

https://www.pipedrive.com

Founded 2010

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Pipedrive pricing overview

See pricing plans

Pipedrive does not have a free version but does offer a free trial. Pipedrive paid version starts at US$12.50/month.

Starting Price

US$12.50/month See pricing details

Free Version

Free Trial

Yes, get a free trial

See pricing plans

Pipedrive deployment and support

Support

Email/Help Desk
FAQs/Forum
Knowledge Base Software
Phone Support
24/7 (Live rep)
Chat

Deployment

Cloud, SaaS, Web-based
Mac (Desktop)
Windows (Desktop)
Linux (Desktop)
Android (Mobile)
iPhone (Mobile)
iPad (Mobile)

Training Software

Webinars
Documentation
Videos

Pipedrive Features

Account Based Marketing Software

AB Testing
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Behavior Tracking
CRM Software
Campaign Management Software
Campaign Personalization
Campaign Segmentation
Configurable Workflow
Contact Database
Contact Management Software
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Synchronization
Drag & Drop
Email Management Software
Email Marketing Software
Email Templates
Email Tracking Software
Engagement Tracking
Event Triggered Actions
Interaction Tracking
Lead Capture Software
Lead Distribution
Lead Generation Software
Lead Management Software
Lead Nurturing Software
Lead Qualification
Pipeline Management
Pipeline Reports
Prioritization
Progress Tracking
Prospecting Tools
Real Time Notifications
Reminders
Reporting & Statistics
Reporting/Analytics
Search/Filter
Social Media Integration
Target Account Identification
Task Management Software
Third Party Integrations
Visitor Tracking
Web Forms
Workflow Management Software

View full list of Account Based Marketing Software

CRM Software

API
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
CRM Software
Calendar Management
Calendar Sync
Calendar/Reminder System
Campaign Management Software
Contact Database
Contact Management Software
Customer Database
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Document Storage
Drag & Drop
Email Management Software
Email Marketing Software
Email Templates
Forecasting
Interaction Tracking
Interaction Tracking
Internal Chat Integration
Lead Capture Software
Lead Generation Software
Lead Management Software
Lead Qualification
Marketing Automation Software
Mobile Access
Opportunity Management
Pipeline Management
Projections
Quotes/Estimates
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Sales Forecasting Software
Sales Pipeline Management
Sales Reports
Sales Trend Analysis
Segmentation
Social Media Integration
Task Management Software
Territory Management
Third Party Integrations
Workflow Management Software

View full list of CRM Software

Construction CRM Software

API
Accounting Integration
Activity Dashboard
Activity Tracking
Bid Management
Buyer Management
CRM Software
Calendar Management
Calendar/Reminder System
Change Order Management
Client Tracking
Collaboration Tools
Communication Management
Contact Database
Contact Management Software
Contract/License Management
Customer Database
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Document Management Software
Document Storage
Email Management Software
Email Marketing Software
Estimating
For AEC Industry
Forecasting
Job Costing Software
Job Scheduling
Lead Management Software
Pipeline Management
Progress Tracking
Project Management Software
Project Time Tracking
Project Tracking Software
Projections
Quotes/Estimates
Reporting & Statistics
Reporting/Analytics
Sales Approval
Sales Pipeline Management
Scheduling Software
Subcontractor Management
Task Management Software
Task Progress Tracking
Task Scheduling
Third Party Integrations
Warranty Tracking
Workflow Management Software

View full list of Construction CRM Software

Contact Management Software

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Batch Processing
CRM Software
Calendar Management
Calendar Sync
Calendar/Reminder System
Campaign Management Software
Collaboration Tools
Contact Database
Contact Management Software
Customer Database
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Document Storage
Drag & Drop
Email Management Software
Email Marketing Software
Email Templates
Email Tracking Software
Interaction Tracking
Interaction Tracking
Lead Capture Software
Lead Distribution
Lead Management Software
Lead Nurturing Software
Opportunity Management
Pipeline Management
Pipeline Reports
Prospecting Tools
Reminders
Reporting & Statistics
Role-Based Permissions
Sales Forecasting Software
Sales Pipeline Management
Sales Reports
Search/Filter
Segmentation
Shared Contacts
Social Media Integration
Tagging
Task Management Software
Template Management
Third Party Integrations
Workflow Management Software

View full list of Contact Management Software

Conversational AI Platform Software

AI/Machine Learning
API
Activity Dashboard
Alerts / Escalation
Auto-Responders
CRM Software
Chat Transcript
Chat/Messaging
Chatbot Software
Code-free Development
Communication Management
Configurable Workflow
Contextual Guidance
Customer Database
Customer Experience Management
Customer Segmentation
Customer Service Analytics
Customizable Branding
Drag & Drop
Email Management Software
Engagement Tracking
Feedback Management
For Developers
Intent Recognition
Knowledge Base Management
Lead Capture Software
Live Chat Software
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Natural Language Processing
Natural Language Search
Performance Metrics
Pre-Configured Bot
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Reporting & Statistics
Reporting/Analytics
Search/Filter
Sentiment Analysis
Social Media Integration
Speech Recognition Software
Speech Synthesis
Surveys & Feedback
Third Party Integrations
Visual Analytics
Workflow Management Software

View full list of Conversational AI Platform Software

Customer Engagement Software

AB Testing
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Behavior Tracking
CRM Software
Campaign Analytics
Campaign Management Software
Chat/Messaging
Churn Management
Communication Management
Community Management
Content Creation
Content Management System (CMS) Software
Customer Database
Customer Experience Management
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Drag & Drop
Email Management Software
Engagement Tracking
Event Triggered Actions
Feedback Management
Gamification Software
Live Chat Software
Monitoring
Multi-Channel Communication
Multi-Channel Marketing
Multi-Language
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Social Media Integration
Survey/Poll Management
Surveys & Feedback
Tagging
Third Party Integrations
Video Support
Visual Analytics
Widgets
Workflow Management Software

View full list of Customer Engagement Software

Customer Experience Software

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
CRM Software
Campaign Management Software
Chat/Messaging
Communication Management
Customer Experience Management
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard Software
Data Visualization Software
Drag & Drop
Email Management Software
Engagement Tracking
Feedback Management
Knowledge Management Software
Live Chat Software
Monitoring
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Channel Management
Multi-Language
Negative Feedback Management
Predictive Analytics Software
Ratings / Reviews
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Search/Filter
Sentiment Analysis
Social Media Integration
Survey/Poll Management
Surveys & Feedback
Tagging
Text Analysis Software
Third Party Integrations
Trend Analysis
Visual Analytics
Widgets
Workflow Management Software

View full list of Customer Experience Software

Financial CRM Software

API
Access Controls/Permissions
Account Alerts
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Asset Management
CRM Software
Calendar Management
Calendar Sync
Campaign Management Software
Client Management
Collaboration Tools
Configurable Workflow
Contact Database
Contact Management Software
Customer Database
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Document Management Software
Document Storage
Drag & Drop
Email Management Software
Email Marketing Software
Email Templates
Expense Tracking
Forecasting
Household Tracking
Influence Tracking
Interaction Tracking
Lead Capture Software
Lead Management Software
Marketing Automation Software
Mobile Access
Pipeline Management
Relationship Tracking
Reminders
Reporting & Statistics
Sales Reports
Search/Filter
Task Management Software
Task Scheduling
Team Assignments
Template Management
Territory Management
Third Party Integrations
Workflow Management Software

View full list of Financial CRM Software

Healthcare CRM Software

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Audience Targeting
Automated Scheduling
Calendar Management
Campaign Management Software
Charting
Chat/Messaging
Client Management
Client Portal
Communication Management
Contact Database
Contact Management Software
Customizable Fields
Customizable Reports
Customizable Templates
Document Management Software
Document Storage
Drag & Drop
Email Management Software
Forecasting
Forms Management
HIPAA Compliant
Lead Management Software
Live Chat Software
Marketing Automation Software
Medical History Records
Mobile Access
Monitoring
Multi-Location
Patient Communications
Patient Management Software
Physician Management
Pipeline Management
Predictive Analytics Software
Records Management Software
Referral Tracking
Reminders
Reporting & Statistics
Scheduling Software
Self Service Portal
Social Media Integration
Task Management Software
Task Progress Tracking
Task Scheduling
Third Party Integrations
Workflow Management Software

View full list of Healthcare CRM Software

Inside Sales Software

API
Activity Dashboard
Activity Tracking
Appointment Scheduling Software
Auto-Dialer
Automatic Call Distribution
CRM Software
Calendar Management
Call Center Management
Call Disposition
Call List Management
Call Monitoring
Call Recording Software
Call Reporting
Call Routing
Call Tracking Software
Call Transfer
Callback Scheduling
Caller ID
Campaign Management Software
Chat/Messaging
Contact Database
Contact Management Software
Customer Database
Customizable Fields
Customizable Templates
Dashboard Software
Data Management Software
Email Management Software
Email Templates
IVR / Voice Recognition
Interaction Tracking
Lead Capture Software
Lead Distribution
Lead Management Software
Lead Qualification
Meeting Management
Monitoring
Multi-Channel Communication
Performance Management
Real Time Analytics
Real Time Notifications
Reminders
Reporting & Statistics
Sales Reports
Sales Trend Analysis
Task Management Software
Third Party Integrations
Voice Mail
Workflow Management Software

View full list of Inside Sales Software

Lead Capture Software

AB Testing
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Auto-Responders
Business Card/Badge Scanning
CRM Software
Campaign Management Software
Chat/Messaging
Contact Database
Contact Management Software
Conversion Tracking
Customer Database
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Dashboard Software
Data Extraction Software
Data Import/Export
Drag & Drop
Email Management Software
Email Marketing Software
Email Templates
Engagement Tracking
Event Triggered Actions
Forms Management
Lead Capture Software
Lead Distribution
Lead Generation Software
Lead Management Software
Lead Notifications
Lead Nurturing Software
Lead Qualification
Lead Segmentation
Multi-Campaign
Online Forms
Pipeline Management
Prospecting Tools
Real Time Notifications
Reporting & Statistics
Reporting/Analytics
Social Media Integration
Surveys & Feedback
Template Management
Third Party Integrations
Visitor Tracking
Web Forms

View full list of Lead Capture Software

Lead Generation Software

AB Testing
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Auto-Responders
CRM Software
Campaign Analytics
Campaign Management Software
Campaign Planning
Campaign Segmentation
Chat/Messaging
Contact Database
Contact Management Software
Conversion Rate Optimization
Conversion Tracking
Customer Segmentation
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop
Drip Campaigns
Email Management Software
Email Marketing Software
Email Templates
Email Tracking Software
Engagement Tracking
Event Triggered Actions
Forms Management
Landing Pages/Web Forms
Lead Capture Software
Lead Database Integration
Lead Generation Software
Lead Management Software
Lead Nurturing Software
Lead Qualification
Lead Segmentation
Lead Verification/Validation
Multi-Campaign
Multi-Channel Marketing
Pipeline Management
Prospecting Tools
Real Time Notifications
Reporting & Statistics
Search/Filter
Social Media Integration
Template Management
Third Party Integrations
Visitor Tracking
Web Forms

View full list of Lead Generation Software

Lead Management Software

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
CRM Software
Calendar Management
Campaign Analytics
Campaign Management Software
Contact Database
Contact Management Software
Customer Database
Customer Segmentation
Customizable Fields
Customizable Reports
Customizable Templates
Document Storage
Drag & Drop
Email Management Software
Email Marketing Software
Email Templates
Email Tracking Software
Forecasting
Interaction Tracking
Interaction Tracking
Lead Capture Software
Lead Distribution
Lead Generation Software
Lead Management Software
Lead Nurturing Software
Lead Qualification
Lead Segmentation
Monitoring
Opportunity Management
Pipeline Management
Pipeline Reports
Prospecting Tools
Real Time Data
Real Time Notifications
Reminders
Reporting & Statistics
Sales Forecasting Software
Sales Reports
Sales Trend Analysis
Social Media Integration
Source Tracking
Task Management Software
Template Management
Third Party Integrations
Web Forms
Workflow Management Software

View full list of Lead Management Software

Lead Nurturing Software

AB Testing
API
Activity Dashboard
Activity Tracking
Auto-Responders
CRM Software
Calendar Management
Campaign Management Software
Campaign Scheduling
Campaign Segmentation
Chat/Messaging
Click Tracking
Contact Database
Contact Management Software
Conversion Rate Optimization
Conversion Tracking
Customer Segmentation
Customizable Fields
Customizable Templates
Customization
Data Import/Export
Drag & Drop
Drip Campaigns
Email Management Software
Email Marketing Software
Email Templates
Email Tracking Software
Engagement Tracking
Event Triggered Actions
Lead Capture Software
Lead Distribution
Lead Engagement
Lead Generation Software
Lead Management Software
Lead Notifications
Lead Nurturing Software
Lead Qualification
Lead Segmentation
Multi-Campaign
Multi-Channel Marketing
Performance Metrics
Personalization Software
Pipeline Management
Real Time Notifications
Reporting & Statistics
Sales Reports
Social Media Integration
Template Management
Third Party Integrations
Workflow Management Software

View full list of Lead Nurturing Software

Live Chat Software

@mentions
API
Activity Dashboard
Activity Tracking
Auto-Responders
CRM Software
Calendar Management
Canned Responses
Chat/Messaging
Collaboration Tools
Contact Management Software
Content Management System (CMS) Software
Customer History
Customizable Branding
Document Storage
Drag & Drop
Email Management Software
File Management
File Sharing Software
File Transfer
Geotargeting
Interaction Tracking
Live Chat Software
Meeting Management
Mobile Access
Monitoring
Multi-Channel Communication
Offline Form
Proactive Chat
Progress Tracking
Real Time Analytics
Real Time Monitoring
Real Time Notifications
Real-time Consumer-facing Chat
Reporting & Statistics
Reporting/Analytics
Screen Sharing Software
Search/Filter
Single Sign On Software
Support Ticket Management
Surveys & Feedback
Tagging
Task Progress Tracking
Task Scheduling
Third Party Integrations
Transcripts/Chat History
Transfers/Routing
Video Conferencing Software
Website Visitor Tracking
Workflow Management Software

View full list of Live Chat Software

Mac CRM Software

Call Center Management
Campaign Management Software
Contact Management Software
Customer Support Software
Document Management Software
Email Marketing Software
Interaction Tracking
Landing Pages/Web Forms
Lead Management Software
Lead Qualification
List Management
Marketing Automation Software
Product Catalog
Project Management Software
Quotes/Estimates
Referral Tracking
Survey/Poll Management
Territory Management

View full list of Mac CRM Software

Online CRM Software

API
Activity Dashboard
Activity Tracking
CRM Software
Calendar Management
Calendar Sync
Campaign Management Software
Cataloging/Categorization
Collaboration Tools
Contact Database
Contact Management Software
Customer Database
Customer Service Analytics
Customer Support Software
Customer Surveys
Customizable Fields
Customizable Templates
Data Import/Export
Document Storage
Drag & Drop
Email Management Software
Email Marketing Software
Email Response Control
Email Templates
Email Tracking Software
FAQ
Forecasting
Interaction Tracking
Knowledge Management Software
Lead Capture Software
Lead Management Software
Live Chat Software
Opportunity Management
Performance Metrics
Pipeline Management
Reminders
Reporting & Statistics
Request Escalation
Routing
Sales Forecasting Software
Sales Reports
Sales Trend Analysis
Search/Filter
Self Service Portal
Social Media Integration
Task Management Software
Third Party Integrations
Web-based Deployment
Workflow Management Software
XML / RSS

View full list of Online CRM Software

Predictive Lead Scoring Software

AI/Machine Learning
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
CRM Software
Calendar Management
Campaign Management Software
Contact Database
Contact Management Software
Customer Segmentation
Customizable Fields
Customizable Scoring
Customizable Templates
Data Enrichment
Demographic / Firmographic Data
Document Storage
Drag & Drop
Email Management Software
Email Marketing Software
Email Templates
Email Tracking Software
Forecasting
Interaction Tracking
Lead Capture Software
Lead Distribution
Lead Generation Software
Lead Management Software
Lead Nurturing Software
Lead Qualification
Multiple Scoring Models
Opportunity Management
Pipeline Management
Predictive Analytics Software
Prioritization
Process/Workflow Automation
Prospecting Tools
Real Time Data
Real Time Notifications
Reminders
Reporting & Statistics
Sales Forecasting Software
Sales Reports
Sales Trend Analysis
Search/Filter
Social Media Integration
Task Management Software
Third Party Integrations
Web Forms
Workflow Management Software

View full list of Predictive Lead Scoring Software

Real Estate CRM Software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling Software
CRM Software
Calendar Management
Campaign Management Software
Client Management
Client/Property Matching
Commission Management
Contact Database
Contact Management Software
Customer Database
Customizable Fields
Customizable Templates
Data Import/Export
Data Synchronization
Document Management Software
Document Storage
Drag & Drop
Email Management Software
Email Marketing Software
Email Templates
Email Tracking Software
Interaction Tracking
Interaction Tracking
Lead Capture Software
Lead Distribution
Lead Generation Software
Lead Management Software
Lead Nurturing Software
Lead Qualification
Pipeline Management
Pipeline Reports
Real Time Notifications
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Sales Reports
Segmentation
Social Media Integration
Task Management Software
Task Scheduling
Template Management
Third Party Integrations
Workflow Management Software

View full list of Real Estate CRM Software

Sales Enablement Software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
CRM Software
Calendar Management
Campaign Management Software
Collaboration Tools
Contact Database
Contact Management Software
Content Delivery
Content Management System (CMS) Software
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Document Management Software
Document Storage
Drag & Drop
Email Management Software
Email Templates
Engagement Tracking
For Sales Teams/Organizations
Goal Management
Lead Capture Software
Lead Generation Software
Lead Management Software
Lead Qualification
Meeting Management
Opportunity Management
Performance Management
Pipeline Management
Presentation Tools
Prioritization
Proposal Management Software
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Reporting & Statistics
Sales Onboarding & Training
Sales Reports
Sales Trend Analysis
Task Management Software
Task Scheduling
Template Management
Third Party Integrations
Training Management
Workflow Management Software

View full list of Sales Enablement Software

Sales Force Automation Software

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
CRM Software
Calendar Management
Call Management
Campaign Management Software
Channel Management Software
Commission Management
Contact Database
Contact Management Software
Contract/License Management
Customer Database
Customer Segmentation
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Document Storage
Drag & Drop
Email Management Software
Email Marketing Software
Email Templates
Email Tracking Software
Field Sales Management
Forecasting
Lead Capture Software
Lead Generation Software
Lead Management Software
Lead Qualification
Opportunity Management
Performance Metrics
Pipeline Management
Pipeline Reports
Proposal Generation
Real Time Data
Real Time Reporting
Referral Tracking
Reminders
Reporting & Statistics
Sales Activity Management
Sales Automation
Sales Forecasting Software
Sales Reports
Sales Trend Analysis
Task Management Software
Territory Management
Third Party Integrations
Workflow Management Software

View full list of Sales Force Automation Software

Sales Forecasting Software

"What If" Scenarios
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Budgeting/Forecasting
Business Process Control
CRM Software
Collaboration Tools
Competitive Analysis
Contact Database
Contact Management Software
Correlation Analysis
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard Creation
Dashboard Software
Data Import/Export
Data Visualization Software
Drag & Drop
Dynamic Modeling
Email Management Software
Exception Reporting
Forecasting
Graphical Data Presentation
Lead Capture Software
Lead Management Software
Lead Qualification
Modeling & Simulation
Multi-Currency
Opportunity Management
Performance Metrics
Pipeline Management
Pipeline Reports
Predictive Analytics Software
Real Time Analytics
Real Time Data
Real Time Reporting
Reporting & Statistics
Role-Based Permissions
Sales Forecasting Software
Sales Reports
Sales Trend Analysis
Statistical Analysis Software
Task Management Software
Third Party Integrations
Visual Analytics
Workflow Management Software

View full list of Sales Forecasting Software

Small Business CRM Software

Business Card/Badge Scanning
Calendar/Reminder System
Contact Management Software
Document Storage
Email Management Software
Forecasting
Interaction Tracking
Lead Management Software
Lead Qualification
Live Chat Software
Marketing Automation Software
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Social Media Integration
Task Management Software
Territory Management

View full list of Small Business CRM Software

Web Analytics Software

AB Testing
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Behavior Tracking
Campaign Analytics
Campaign Management Software
Charting
Conversion Rate Optimization
Conversion Tracking
Customer Segmentation
Customizable Branding
Customizable Reports
Customizable Templates
Dashboard Creation
Data Import/Export
Data Visualization Software
Drag & Drop
Engagement Tracking
Goal Setting / Tracking
Keyword Tracking
Monitoring
Multiple Site Management
Pageview Tracking
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Referral Tracking
Reporting & Statistics
Reporting/Analytics
SEO Management
Sales Trend Analysis
Search/Filter
Site Search Tracking
Social Media Integration
Tagging
Third Party Integrations
Time on Site Tracking
Trend Analysis
User Interaction Tracking
Visitor Tracking
Visual Analytics
Web Traffic Reporting
Website Analytics
Widgets

View full list of Web Analytics Software

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Pipedrive Reviews

Read all reviews

Overall rating

4.5/5

From 2,286 users reviews

Average score

Ease of Use 4.6

Customer Service Software 4.4

Features 4.3

Value for Money 4.4

Review software

Share your experiences with other software buyers.

Write a Review!

Read all reviews

Christopher J.

CEO

Marketing & Advertising, 2-10 Employees

Used the Software for: 1+ year

Overall Rating

5 /5
Ease of Use

4 /5
Features & Functionality

5 /5
Customer Support Software

4 /5
Value for Money

4 /5
Likelihood to Recommend

9/10

Reviewer Source
Reviewed on 2020-09-08

"The Best CRM In The Game"

Comments: Pipedrive is by far my favorite CRM after extensively reviewing over a dozen of them. I recommend it to all of my clients because of how versatile it is with third party integrations. I also recommend it to any beginners since you do have the option of getting WAY more features than anyone else offers at the top-tier package; all while being one of the least expensive.

Pros: I like the simplistic UI, the customizability, and the fact that Pipedrive has the widest range of integrations in it's class. I would go as far as to call it MODULAR, meaning you can add pretty much any feature you'd like via 3rd party integrations. With this is mind, you'll never be limited to some of the things Pipedrive doesn't do as well. Alternatively, if you're looking for everything under one roof, Pipedrive does this better as a whole than any of the competition.

Cons: I'm not a huge fan of how some of the very simple features are blocked off from the lowest price plan. Since I prefer the 'modular' setup, this is the only plan that makes sense to me, but I do miss some of the features like important fields that display certain fields first based on where the deal or person / organization is in the pipeline. I used to run the top tier package from Pipedrive, and I wasn't really impressed with the automation features. They're a bit limited and the triggers don't always work.

Reviewer Source
Reviewed on 2020-09-08

Joseph V.

Owner

Computer Hardware, 2-10 Employees

Used the Software for: 2+ years

Overall Rating

5 /5
Ease of Use

5 /5
Features & Functionality

5 /5
Customer Support Software

5 /5
Value for Money

5 /5
Likelihood to Recommend

10/10

Reviewer Source
Reviewed on 2021-05-04

"Big fan of Pipedrive"

Comments: I happen to be a Pipedrive user. I am also an independent reseller of the product, as well as an integration consultant (pipedriveexperts dot com). I have helped hundreds of customers integrated dozens of different CRMs. No single solution is perfect but I find that Pipedrive is the right choice for a large majority of our clients. Pipedrive strikes the right balance between features, ease-of-use and cost. I am happy to say that their technical support is (by far!) the best I have seen from any CRM. I recommend Pipedrive to many types of businesses.

Pros: Pipedrive really is built for salespeople. The reporting functions for management are there, and getting better every quarter, but is the ease-of-use for a salesperson that distinguishes Pipedrive.

Cons: Automations are generally a very strong feature of Pipedrive, but one type of automation is missing (unless you use an external service). That missing capability is date-based triggering of workflows. Pipedrive cannot yet send a birthday greeting or followup message based on a date (past or present). This is an inconvenience for us, and we have to use external tools to solve that problem.

Reviewer Source
Reviewed on 2021-05-04

Michelle H.

Project Manager

Information Technology & Services, 2-10 Employees

Used the Software for: 2+ years

Overall Rating

3 /5
Ease of Use

4 /5
Features & Functionality

4 /5
Customer Support Software

3 /5
Value for Money

3 /5
Likelihood to Recommend

6/10

Reviewer Source
Reviewed on 2020-11-12

"A CRM System that just Works for Sales Management"

Comments: Overall a good experience using the platform my new team members just needed two days of training and found it easier to use.

Pros: Easy to manage different pipelines for different sales projects. The email template is one of the key features we like as it allows us to format our emails and the fields are filled in automatically, so every client receives a quality email without spending time typing out individual emails. Like the filter system that allows you to select just the clients, you wish to target and even the group email shot is an excellent tool we use often. We have added out funnels and Xero to the platform and both work perfectly with Pipedrive. Our market profile is primarily created on google documents and we have ease of importing the information onto the Pipedrive pipeline. We use the activities to set reminders which allows us to keep track of our work tasks on a given day. For sales, you can modify the platform to include the key features that you would like for your company and client information to be saved. Allows you to make group amendments in list form for a high volume of clients so if you need to split the work between the team this is an excellent tool.

Cons: The emails received are not automatically assigned to a client and sometimes land on other client's deals in Pipedrive. There seems to be a lot of downtime of late and we have had several clients confirm that they have not received the email off Pipedrive. There is a lot of new additions to Pipedrive but not enough time to learn them this can be a pro and a con. The support is not always available for immediate help. There is no key information once Pipedrive is down of who you can contact for support. I don't like the Lead section it really just sits there quite useless to us.

Reviewer Source
Reviewed on 2020-11-12

Verified Reviewer

Owner

Marketing & Advertising, 2-10 Employees

Used the Software for: 2+ years

Overall Rating

5 /5
Ease of Use

5 /5
Features & Functionality

4 /5
Customer Support Software

4 /5
Value for Money

3 /5
Likelihood to Recommend

9/10

Reviewer Source
Reviewed on 2021-04-23

"Love Pipedrive as a CRM"

Comments: Exccellent. Pipedrive has organized our lead gen efforts and given us a CRM we can really count on. Solid tool and solid support with a great interface.

Pros: Pipedrive has a set of beautiful features that we love for CRM and deal management. We love the kanban style deal interface with the "rot" feature. It's visual, sleek, modern, and feels nice to use. With one glance, you can tell what work needs to happen to get our lead generation game on point. Love the new features, such as a lead management place that's outside of our normal CRM. The custom field possibilities are also really important to us and helped us think of pipedrive more as a CRM, rather than just a deals management tool.

Cons: I wish they offered more integrations with other tools that we use frequently. We use clickup for task management and would love to see a native, powerful integration here. Also, would like more options for phone call software that saves directly inside pipedrive contacts.

Reviewer Source
Reviewed on 2021-04-23

Shayne H.

Director of Sales

Internet, 11-50 Employees

Used the Software for: 1+ year

Overall Rating

4 /5
Ease of Use

5 /5
Features & Functionality

4 /5
Customer Support Software

3 /5
Value for Money

4 /5
Likelihood to Recommend

8/10

Reviewer Source
Reviewed on 2020-10-06

"PipeDrive is the best "Beginner" CRM Platform out there!"

Comments: PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface. If you are a budding enterprise, PipeDrive is the software for you. If you're a full-fledged corporate, I'd personally recommend you evaluate other options because although PipeDrive is amazing, it still sports limited functionality that won't do a large company any justice.

Pros: 1) You can send emails directly from the platform! This gives you an edge on your communication efforts and helps you trigger alerts, get notifications and manage a large volume of clients - often simultaneously. 2) The interface is very easy to use and there is no steep learning curve necessary for one to get accustomed to the platform. This also encompasses of how easy it is to navigate through the platform. 3) PipeDrive can seamlessly integrate with many third party service providers. We have had no problems integrating PipeDrive with MailChimp, Slack, Gmail, LinkedIn, etc 4) PipeDrive will never let your leads go stale. Leads that need following up with will be highlighted based on the criteria designed by the user. Intuitive icons beside each lead can give you a detailed picture as to what stage of your business process the lead is on and what required action needs to be taken. 5) PipeDrive makes it super easy to enter leads and move them through various stages of your business process. 6) Inter-departmental communication is a breeze. I've noticed a strong synergy between our sales and marketing department after implementing PipeDrive in our organization. It's very convenient to identify high potential leads and PipeDrive eliminates the need of trying to give the next department a detailed back-story about leads during a hand-off. This saves a LOT of time. 7) Dashboards can help you evaluate and track project progress at a glance.

Cons: 1) We are unable to send one email to multiple contacts. Right now, we have to send them out one after the other. Sincerely wish they look into this. 2) Usually hands when processing large volumes of data. 3) Not suitable for large firms and organizations. I deem this to be an entry/Beginner CRM platform. 4) There aren't any built-in marketing and contract management tools.

Reviewer Source
Reviewed on 2020-10-06

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