---
description: Learn more about Salesforce Starter pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Salesforce Starter Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Salesforce Starter](/software/132665/Salesforce-Starter)

# Salesforce Starter

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> Customer relationship management tool that enables businesses to organize lead data, personalize email templates, and more.
> 
> Verdict: Rated **4.4/5** by 224 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Salesforce Starter?

Salesforce Starter supports small and medium sized business with a simple CRM for marketing, sales, and service.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 224 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 4.1/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Salesforce
- **Location**: San Francisco, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: 14-day free trial, no credit card required.&#10;$25/user/month (billed annually) for up to 5 users.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Indonesia, Japan, Malaysia, Mexico, Netherlands, Philippines, Singapore, Taiwan, Thailand, United Kingdom, United States, Vietnam

## Features

- A/B Testing
- Account Alerts
- Account Management Software
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling Software
- CAN-SPAM Compliance
- Calendar Management
- Calendar/Reminder System
- Call Center Management
- Campaign Management Software
- Campaign Scheduling
- Catalog Management
- Collaboration Tools
- Contact Database
- Contact Management Software
- Customer Engagement Software
- Customizable Fields
- Data Import/Export
- Email Management Software
- Email Tracking Software
- For Insurance Industry
- For Small Businesses
- Interaction Tracking
- Knowledge Management Software
- Lead Capture Software
- Lead Generation Software
- Lead Management Software
- Lead Qualification
- Marketing Automation Software
- Mobile Access
- Mobile Optimization
- Onboarding Software
- Order Management Software
- Predictive Analytics Software
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Sales Pipeline Management
- Search/Filter
- Self Service Portal
- Shopping Cart Software
- Social Media Integration
- Support Ticket Management
- Task Management Software
- Third-Party Integrations
- Usage Tracking/Analytics
- Website Management
- Workflow Management Software

... and 38 more features

## Integrations (8 total)

- ActiveCampaign
- Box
- Docusign
- Dropbox
- Dropbox Sign
- Nicereply
- PandaDoc
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)

## Related Categories

- [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software)
- [Contact Management Software](https://www.capterra.ca/directory/30016/contact-management/software)
- [Lead Management Software](https://www.capterra.ca/directory/30017/lead-management/software)
- [Online CRM Software](https://www.capterra.ca/directory/30072/online-crm/software)
- [Mac CRM Software](https://www.capterra.ca/directory/30917/mac-crm/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4471 reviews)
2. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6983 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18791 reviews)
5. [Dynamics 365](https://www.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5834 reviews)

## Reviews

### "great platform for CRM and business management" — 4.0/5

> **Verified Reviewer** | *January 12, 2026* | Financial Services Software | Recommendation rating: 9.0/10
> 
> **Pros**: easy to use and essential for client data management and sales campaign.&#10;&#10;Both our sales team and management rely on the sales information on this platform.&#10;&#10;the platform has the ability to do deep dive analysis on past sales activities and maintain. key contacts
> 
> **Cons**: In order to customize the salesforce platform to fit our needs, we need&#10;a dedicated specialist to manage the platform.&#10;&#10;would be more efficient if anyone can easily manage it

-----

### "Great Starter CRM for Small Sales Teams" — 5.0/5

> **Verified Reviewer** | *March 5, 2026* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: Good CRM for small teams. Easy lead tracking and sales pipeline view. Clean dashboard. Helpful automation features for managing customers.
> 
> **Cons**: Some features feel limited compared to full Salesforce. Customization options are basic. Pricing can feel high for smaller teams.
> 
> Solid starter CRM. Helps organize leads, contacts, and deals in one place. Slight learning curve early, but useful once workflows are set.

-----

### "Salesforce starter review" — 5.0/5

> **Mohammed Hareez** | *February 6, 2025* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: Salesforce is one of the best CRM i have ever seen
> 
> **Cons**: To be honest there is nothing i dislike about salesforce but sometimes its bit slow
> 
> My overall experience is wonderful with salesforce

-----

### "Would recommend to experts" — 5.0/5

> **Khilah** | *January 10, 2026* | Cosmetics | Recommendation rating: 8.0/10
> 
> **Pros**: I like how easy it is to use, and really enjoy that Salesforce offers mobile and desktop dashboards for users.
> 
> **Cons**: I do not particularly like that there are so many features that can be used but the price to upgrade is a bit much for a starter format.
> 
> I’ve been having a great time with salesforce, luckily I do not have to use many features for it to be successful but I have no qualms for what I am using

-----

### "Salesforce Starter is a HUGE asset if properly understood\!" — 4.0/5

> **Joshua** | *January 13, 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Salesforce Starter offers a polished, intuitive CRM with helpful automation and reporting, making it easy to manage leads, track sales activity, and scale with confidence. It is a "Would-Recommend" product.
> 
> **Cons**: There is the inevitable initial learning curve to the whole ordeal. It does not mean it is a bad thing, but something to be aware of before you get into it. There are steps and tutorials, but make sure you follow them or ask someone for help to be sure you know what you are doing.
> 
> My overall experience with Salesforce Starter has been very positive, offering a reliable, scalable CRM with strong tools that support organization, visibility, and long-term growth.

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