--- description: Learn more about Salesforce Starter pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Starter Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Salesforce Starter](/software/132665/Salesforce-Starter) # Salesforce Starter Canonical: https://www.capterra.ca/software/132665/Salesforce-Starter Page: 1 / 10\ Next: [Next page](https://www.capterra.ca/software/132665/Salesforce-Starter?page=2) > Customer relationship management tool that enables businesses to organize lead data, personalize email templates, and more. > > Verdict: Rated **4.4/5** by 226 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Starter? Salesforce Starter supports small and medium sized business with a simple CRM for marketing, sales, and service. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 226 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. $25/user/month (billed annually) for up to 5 users. - **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Indonesia, Japan, Malaysia, Mexico, Netherlands, Philippines, Singapore, Taiwan, Thailand, United Kingdom, United States, Vietnam ## Features - Account Management Software - Activity Dashboard - Activity Tracking - CAN-SPAM Compliance - Call Center Management - Campaign Analytics - Campaign Management Software - Campaign Scheduling - Catalog Management - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management Software - Customer Database - Customer Engagement Software - Customer Segmentation - Customizable Fields - Data Import/Export - Email Marketing Software - Email Tracking Software - Event Triggered Actions - For Insurance Industry - For Small Businesses - Health Score - Interaction Tracking - Knowledge Management Software - Landing Pages/Web Forms - Lead Generation Software - Lead Management Software - Marketing Automation Software - Mobile Access - Mobile Optimization - Multi-Channel Communication - Multi-Channel Marketing - Onboarding Software - Order Management Software - Pipeline Management - Predictive Analytics Software - Reporting & Statistics - Sales Activity Management - Sales Pipeline Management - Search/Filter - Self Service Portal - Shared Contacts - Shopping Cart Software - Support Ticket Management - Task Management Software - Template Management - Usage Tracking/Analytics - Website Management ... and 38 more features ## Integrations (8 total) - ActiveCampaign - Box - Docusign - Dropbox - Dropbox Sign - Nicereply - PandaDoc - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software) ## Related Categories - [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software) - [Contact Management Software](https://www.capterra.ca/directory/30016/contact-management/software) - [Lead Management Software](https://www.capterra.ca/directory/30017/lead-management/software) - [Online CRM Software](https://www.capterra.ca/directory/30072/online-crm/software) - [Mac CRM Software](https://www.capterra.ca/directory/30917/mac-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 2. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (7003 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18812 reviews) 5. [Kylas Sales CRM](https://www.capterra.ca/software/210630/kylas) — 4.8/5 (627 reviews) ## Reviews ### "Good CRM for Managing Sales and Customers" — 5.0/5 > **Ansuman** | *August 14, 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I like Salesforce Starter because it gives a good set of features for managing customers and sales in one place. It is useful for keeping track of leads, customer information and communication. The interface is also clean and easy to understand once you get familiar with it. > > **Cons**: There is a learning curve when you first start using it. Some features and settings can be difficult to understand without spending some time exploring the platform. The pricing can also become expensive if you need more features as the business grows. > > Overall, I have had a good experience with Salesforce Starter. It helps keep customer information, sales activities and communication organized in one place. It is a good option for small teams that want to start using a CRM without having to manage a very complex setup. ----- ### "great platform for CRM and business management" — 4.0/5 > **Verified Reviewer** | *January 12, 2026* | Financial Services Software | Recommendation rating: 9.0/10 > > **Pros**: easy to use and essential for client data management and sales campaign. Both our sales team and management rely on the sales information on this platform. the platform has the ability to do deep dive analysis on past sales activities and maintain. key contacts > > **Cons**: In order to customize the salesforce platform to fit our needs, we need a dedicated specialist to manage the platform. would be more efficient if anyone can easily manage it ----- ### "Great Starter CRM for Small Sales Teams" — 5.0/5 > **Verified Reviewer** | *March 5, 2026* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Good CRM for small teams. Easy lead tracking and sales pipeline view. Clean dashboard. Helpful automation features for managing customers. > > **Cons**: Some features feel limited compared to full Salesforce. Customization options are basic. Pricing can feel high for smaller teams. > > Solid starter CRM. Helps organize leads, contacts, and deals in one place. Slight learning curve early, but useful once workflows are set. ----- ### "Salesforce starter review" — 5.0/5 > **Mohammed Hareez** | *February 6, 2025* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: Salesforce is one of the best CRM i have ever seen > > **Cons**: To be honest there is nothing i dislike about salesforce but sometimes its bit slow > > My overall experience is wonderful with salesforce ----- ### "Best little system" — 5.0/5 > **Gregg** | *September 7, 2026* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: I use this every day.I love it, I'm able to check everything.It's all listed perfectly one of the best tools I have for my job > > **Cons**: Maybe the navigation system could be a little bit better , but for the most part , that's even pretty good > > I love it , I use it all the time on daily for my job , i'm able to check everything I need to so I would say it's pretty great ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.ca/software/132665/Salesforce-Starter?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/132665/Salesforce-Starter) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data