---
description: Learn more about Verzia pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Verzia Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Small Business CRM Software](/directory/31583/small-business-crm/software) > [Verzia](/software/1324727/Verzia)

# Verzia

Canonical: https://www.capterra.ca/software/1324727/Verzia

> Cloud-based omnichannel CRM that unifies WhatsApp, email, chat, social, and voice into one inbox linked to a B2B sales pipeline.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Verzia?

Mid-to-large B2B companies in Latin America across consumer goods, services, healthcare, and education industries.

## About the vendor

- **Company**: Verzia

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Argentina, Chile, Colombia, Costa Rica, Ecuador, Mexico, Panama, Peru, United States

## Features

- Contact Management Software
- Interaction Tracking
- Lead Management Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- 24/7 (Live rep)
- Chat

## Category

- [Small Business CRM Software](https://www.capterra.ca/directory/31583/small-business-crm/software)

## Related Categories

- [Small Business CRM Software](https://www.capterra.ca/directory/31583/small-business-crm/software)
- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)
- [Social CRM Tools Software](https://www.capterra.ca/directory/31584/social-crm-tools/software)

## Alternatives

1. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (745 reviews)
2. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (7007 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18816 reviews)
4. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4491 reviews)
5. [Pipedrive](https://www.capterra.ca/software/132666/pipedrive) — 4.5/5 (3064 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1324727/Verzia)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10269556/Verzia/> |
| en-AE | <https://www.capterra.ae/software/1324727/Verzia> |
| en-AU | <https://www.capterra.com.au/software/1324727/Verzia> |
| en-CA | <https://www.capterra.ca/software/1324727/Verzia> |
| en-GB | <https://www.capterra.co.uk/software/1324727/Verzia> |
| en-IE | <https://www.capterra.ie/software/1324727/Verzia> |
| en-IL | <https://www.capterra.co.il/software/1324727/Verzia> |
| en-IN | <https://www.capterra.in/software/1324727/Verzia> |
| en-NZ | <https://www.capterra.co.nz/software/1324727/Verzia> |
| en-SG | <https://www.capterra.com.sg/software/1324727/Verzia> |
| en-ZA | <https://www.capterra.co.za/software/1324727/Verzia> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Verzia","description":"Verzia is a cloud-based SaaS platform that brings together customer communication channels, CRM, marketing automation, and contact center tools into one system. It is designed for B2B companies that manage high volumes of customer interactions across multiple channels and need a single place to track every conversation.\n\nBusinesses use Verzia to connect WhatsApp Business, email, web chat, social media, and voice into a shared inbox, where each conversation is tied to a per-customer history and linked to the commercial pipeline. Teams in marketing, sales, and service work from the same platform and data.\n\nCore features include omnichannel inbox management, workflow and message automation, WhatsApp template management, assignment rules, user permissions, and reporting on conversation volume and commercial results. An optional consulting layer supports implementation and ongoing optimization.","url":"https://www.capterra.ca/software/1324727/Verzia","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/1324727/Verzia#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/1324727/Verzia#faqs","mainEntity":[{"name":"What Is Verzia?","@type":"Question","acceptedAnswer":{"text":"Verzia is a cloud-based SaaS platform that brings together customer communication channels, CRM, marketing automation, and contact center tools into one system. It is designed for B2B companies that manage high volumes of customer interactions across multiple channels and need a single place to track every conversation.Businesses use Verzia to connect WhatsApp Business, email, web chat, social media, and voice into a shared inbox, where each conversation is tied to a per-customer history and linked to the commercial pipeline. Teams in marketing, sales, and service work from the same platform and data.Core features include omnichannel inbox management, workflow and message automation, WhatsApp template management, assignment rules, user permissions, and reporting on conversation volume and commercial results. An optional consulting layer supports implementation and ongoing optimization.","@type":"Answer"}},{"name":"Who Uses Verzia?","@type":"Question","acceptedAnswer":{"text":"Mid-to-large B2B companies in Latin America across consumer goods, services, healthcare, and education industries.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Small Business CRM Software","position":2,"item":"/directory/31583/small-business-crm/software","@type":"ListItem"},{"name":"Verzia","position":3,"item":"/software/1324727/Verzia","@type":"ListItem"}],"@id":"https://www.capterra.ca/software/1324727/Verzia#breadcrumblist"}]}
</script>
