15 years helping Canadian businesses
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Hubstaff
What Is Hubstaff?
Fight inefficiency and work better with streamlined time tracking from Hubstaff. Track time through simple desktop, web, and mobile apps, then manage invoicing, reporting, and more through one dashboard. Hubstaff integrates with over 30 apps so your business can run more efficiently, including Jira, Asana, Github, Slack, and Paypal. See work happen in real-time, track location with GPS and geofences, identify roadblocks and keep moving forward. Available for Mac, Windows, Linux, iOS & Android.
Who Uses Hubstaff?
Growing businesses that want to accomplish more. Over 40,000 remote and field service teams including e-comm, software, construction, and startup companies use Hubstaff to maximize productivity.
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Reviews of Hubstaff
Alternatives Considered:
The best solution for integrated task management and thorough time tracking and reporting.
Comments: Very happy I moved from Time Doctor to Hubstaff. Huge improvements on all areas and a satisfying product to use. The experience is so good that I find myself wanting to stay with Hubstaff regardless of whether my need for time tracking reduces.
Pros:
- Integrated Task Management platform (Hubstaff Tasks) allows for agile style task management that feeds appropriate tasks to user's timers. - Nice user interface - Good reporting functions - Thorough tracking options - Client/project budgets - Very good Customer Support
Cons:
- I discovered some bugs during usage (which the developers have ironed out) - Time off / holiday allowance policy function is a great addition, but doesn't allow enough granularity as decimals of hours (or minutes) can't be used.
Hubstaff Response
2 years ago
Hey Ewan, hope all is well with you and thank you for the kind words. You can now request time off exactly down to the minute. Cheers!
Alternatives Considered:
Hubstaff App Review
Comments: This app, is the best of it's kind and I believe that, I'll use it for a long time.
Pros:
The app is very easy to use. The ability to take screenshot of worker's screen is great. Very customizable. I like the fact that it's free for a single user.
Cons:
At a point in time, it gives different recorded times. A different time sent via email from the actual recorded times.
Hubstaff Response
last year
Hello Paul, thank you for providing your input regarding our product. When it comes to the daily emails that get sent out automatically by our system, there are a couple of reasons to consider for why they can appear to be incorrect. Firstly, the hours displayed in those emails are always in the organisation's timezone, and not in the member's own one. So, if there is a big time difference between the two, for example organisation having EST (New York) and user CST (Shanghai), then the hours tracked can appear to be incorrect due to the big difference between timezones. Also, if the user's Hubstaff tracker has not been able to upload all of its tracked data as intended, then the summary report will only display hours tracked and uploaded to our servers at the time of the email being sent out. We do encourage the usage of the timesheets area to more accurately see the hours worked by the members of your team. On there, information can accurately be seen in both timezones.
HubStaff Review
Comments: Phenomenal response time on help channels
Pros:
Time tracking ; Idle Time cut off; Customer Service response Times
Cons:
Direct Payment gateway to Banks or Payment partners
Hubstaff review
Comments: no comment
Pros:
i can track my work time in a day. i know how much hours I have left, etc.
Cons:
THE SCREENSHOT FEATURE! even if I just turned on my hubstaff time and my computer is still loading, it takes a screenshot right away. the screenshot is set to take a screenshot every 10 mins however, sometimes it takes less minutes or even more than 10 mins!!! and also, it does not track activity when i am in a meeting. like 2-5% only!!! aside from that, even when i'm so busy with work, it only detects 40-60% of active time/activity. CRAZYYYY
Alternatives Considered:
Really user friendly
Pros:
Best onboarding experience I've had so far. Really easy to navigate and I felt comfortable using this platform within minutes. Very helpful getting started videos sprinkled throughout the site, and packed with features.
Cons:
If I had to nit-pick I would say that they should allow you to select your preferred plan during the free trial period. It looks like they stick you on the best plan for the free trial to try an get you to renew on the best plan. A tad sneaky.
