---
description: Learn more about Laneway Reception pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Laneway Reception Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Patient Scheduling Software](/directory/33315/patient-scheduling/software) > [Laneway Reception](/software/1322886/Laneway-Reception)

# Laneway Reception

Canonical: https://www.capterra.ca/software/1322886/Laneway-Reception

> Cloud-based phone receptionist for healthcare clinics that answers patient calls, books appointments, and sends SMS confirmations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Laneway Reception?

Small to midsize Australian healthcare clinics in chiropractic, osteopathy, physiotherapy, podiatry, psychology, allied health, and dental industries using Cliniko or Nookal booking systems.

## About the vendor

- **Company**: Laneway Reception

## Commercial Context

- **Pricing Details**: All prices are in Australian dollars, per month. Plans are month to month, with no lock-in and no setup fee. Annual prepay is also available: 12 times the monthly price with 15% more of every allowance, charged up front and non-refundable. Extra clinic locations are A$29 a month each. Laneway is not registered for GST, so no GST is charged. There is no free trial or free plan; anyone can try it first by ringing the demo clinic on 0468 136 666.
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- Appointment Scheduling Software
- Approval Process Control
- Care Plan Management
- Confirmations/Reminders
- Electronic Payments
- HIPAA Compliant
- Mobile Access
- Online Scheduling
- Patient Communications
- Patient Education
- Patient Intake
- Patient Portal Software
- Patient Questionnaires
- Patient Records Management
- Payment Processing Software
- Reminders
- Reporting/Analytics
- SMS Messaging
- Third-Party Integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Patient Scheduling Software](https://www.capterra.ca/directory/33315/patient-scheduling/software)

## Related Categories

- [Patient Scheduling Software](https://www.capterra.ca/directory/33315/patient-scheduling/software)
- [Patient Engagement Software](https://www.capterra.ca/directory/31085/patient-engagement/software)

## Alternatives

1. [Practice Better](https://www.capterra.ca/software/159263/better) — 4.8/5 (97 reviews)
2. [Weave](https://www.capterra.ca/software/141842/weave) — 4.4/5 (708 reviews)
3. [Acuity Scheduling](https://www.capterra.ca/software/128285/acuity-scheduling) — 4.8/5 (5775 reviews)
4. [SimplePractice](https://www.capterra.ca/software/130710/simplepractice) — 4.6/5 (2828 reviews)
5. [Tebra](https://www.capterra.ca/software/129169/tebra) — 4.0/5 (1391 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1322886/Laneway-Reception)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10267714/Laneway-Reception/> |
| en-AE | <https://www.capterra.ae/software/1322886/Laneway-Reception> |
| en-AU | <https://www.capterra.com.au/software/1322886/Laneway-Reception> |
| en-CA | <https://www.capterra.ca/software/1322886/Laneway-Reception> |
| en-GB | <https://www.capterra.co.uk/software/1322886/Laneway-Reception> |
| en-IE | <https://www.capterra.ie/software/1322886/Laneway-Reception> |
| en-IL | <https://www.capterra.co.il/software/1322886/Laneway-Reception> |
| en-IN | <https://www.capterra.in/software/1322886/Laneway-Reception> |
| en-NZ | <https://www.capterra.co.nz/software/1322886/Laneway-Reception> |
| en-SG | <https://www.capterra.com.sg/software/1322886/Laneway-Reception> |
| en-ZA | <https://www.capterra.co.za/software/1322886/Laneway-Reception> |

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