---
description: Learn more about Xupport | AI Helpdesk Software pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Xupport | AI Helpdesk Software Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Xupport | AI Helpdesk Software](/software/1322448/Xupport)

# Xupport | AI Helpdesk Software

Canonical: https://www.capterra.ca/software/1322448/Xupport

> Helpdesk where live chat, email and forms become numbered tickets in one shared inbox. Priced per workspace, not per seat.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Xupport | AI Helpdesk Software?

Teams of any size that want one shared inbox for customer support and pricing that doesn't grow with every new hire.

## About the vendor

- **Company**: VectraForge

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Xupport is priced per workspace, not per seat, in US dollars. Starter is US$49/mo with 3 seats and 2,000 AI replies a month. Growth is US$129/mo with 10 seats, 15,000 AI replies and Slack. Scale is US$399/mo with 25+ seats and 60,000 AI replies. Yearly billing is two months free (US$490, US$1,290 and US$3,990 per year). Every plan includes live chat, email and form tickets, a help center, the public API and signed webhooks. There is a 5-day free trial.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Australia, Canada, Singapore, United Kingdom, United States

## Features

- Activity Dashboard
- Collaboration Tools
- Customer Database
- Macros/Templated Responses
- Multi-Channel Communication
- Prioritization
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Third-Party Integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.ca/software/169505/zoho-desk) — 4.5/5 (2216 reviews)
2. [SysAid](https://www.capterra.ca/software/107225/sysaid) — 4.5/5 (523 reviews)
3. [Vivantio](https://www.capterra.ca/software/132880/vivantio) — 4.3/5 (178 reviews)
4. [ManageEngine ServiceDesk Plus](https://www.capterra.ca/software/179501/manageengine-service-desk-plus) — 4.4/5 (234 reviews)
5. [Xurrent](https://www.capterra.ca/software/146207/itrp) — 4.7/5 (27 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1322448/Xupport)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10267276/Xupport/> |
| en-AE | <https://www.capterra.ae/software/1322448/Xupport> |
| en-AU | <https://www.capterra.com.au/software/1322448/Xupport> |
| en-CA | <https://www.capterra.ca/software/1322448/Xupport> |
| en-GB | <https://www.capterra.co.uk/software/1322448/Xupport> |
| en-IE | <https://www.capterra.ie/software/1322448/Xupport> |
| en-IL | <https://www.capterra.co.il/software/1322448/Xupport> |
| en-IN | <https://www.capterra.in/software/1322448/Xupport> |
| en-NZ | <https://www.capterra.co.nz/software/1322448/Xupport> |
| en-SG | <https://www.capterra.com.sg/software/1322448/Xupport> |
| en-ZA | <https://www.capterra.co.za/software/1322448/Xupport> |

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