---
description: Learn more about RingEX pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: RingEX Pricing, Reviews & Features - Capterra Canada 2026
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Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [RingEX](/software/132178/ringcentral-mvp)

# RingEX

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> Complete cloud phone system that is easy to set up and easy to manage.
> 
> Verdict: Rated **4.2/5** by 1206 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses RingEX?

RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 1206 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: RingCentral
- **Location**: Belmont, US
- **Founded**: 1999

## Commercial Context

- **Starting Price**: US$30.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: RingCentral MVP has three pricing plans:&#10;&#10;Core: $20/user/month&#10;Advanced: $25/user/month&#10;Ultra: $35/user/month&#10;&#10;Save up to 33% by paying annually
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese
- **Available Countries**: Canada, Ireland, Jersey, Netherlands, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Archiving & Retention
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording Software
- Call Reporting
- Call Routing
- Call Screening
- Call Tracking Software
- Call Transfer
- Callback Scheduling
- Caller ID
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Management Software
- Dashboard Software
- Event Triggered Actions
- File Transfer
- IVR
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- PBX
- Presentation Streaming
- Recording
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- Screen Sharing Software
- Softphone Software
- Third-Party Integrations
- Two Way Audio & Video
- Two-Way Audio & Video
- Video Chat
- Video Conferencing Software
- Virtual Extensions
- VoIP Software
- Voice Mail

... and 2 more features

## Integrations (9 total)

- Box
- Dropbox
- Google Workspace
- Microsoft 365
- Microsoft Outlook
- Okta
- Salesforce Platform
- ServiceNow
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software)

## Related Categories

- [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software)
- [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software)
- [Business Phone Systems Software](https://www.capterra.ca/directory/31101/business-phone-systems/software)
- [Cloud PBX Software](https://www.capterra.ca/directory/31102/cloud-pbx/software)
- [VoIP Software](https://www.capterra.ca/directory/30940/voip/software)

## Alternatives

1. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (890 reviews)
2. [800.com](https://www.capterra.ca/software/208208/800-com) — 4.7/5 (364 reviews)
3. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (468 reviews)
4. [Nextiva](https://www.capterra.ca/software/175788/nextiva) — 4.6/5 (919 reviews)
5. [Ultatel Cloud Business Phone System](https://www.capterra.ca/software/215555/clarity-business-phone-system) — 4.7/5 (41 reviews)

## Reviews

### "Great VOIP service provider" — 4.0/5

> **Shannon** | *December 9, 2024* | Insurance Software | Recommendation rating: 10.0/10
> 
> **Pros**: It is quite efficient and effective to have several key business services in one spot.  Telephony, group chat, text, fax, video conferencing.  The reporting features and analytics are also very helpful.
> 
> **Cons**: 4 stars because the system needs to integrate a global address feature that can be populated by admins without uploading archaic lists of external contacts (which is very difficult and not intuitive).  &#10;Also the ability to configure the application's user interface remotely for each user would also be great.
> 
> The system has been excellent and reliable.

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### "Great program\!  Try it\!" — 5.0/5

> **Joanne** | *December 4, 2025* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: Call recording is a major perk. Call management and client communication, Ring Central makes all of them easy.
> 
> **Cons**: Nothing I didn’t like. I haven’t used it for a long amount of time but what I’ve tried so far it’s great.
> 
> It’s such a convenience to have a notary on the call with your clients instead of having to attend a meeting with different schedules with the people involved.

-----

### "Huge Phone System Upgrade" — 5.0/5

> **Micah** | *August 29, 2026* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: Having one centralized and organized easy to use hub for the whole phone system. We recently set it up and it was really easy, their support was helpful as well in getting everything up and going.
> 
> **Cons**: I don't like how there are some parts of the tool on the old system and some on the new design, I wish it was all in one website and I did not have to go to ACE on a separate tab/website, as well as the admin portal.
> 
> I am very happy with the decision to switch to RingCentral RingEX from my other provider and im excited to get to know the tool better over the coming months.

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### "Centralizing our external communications" — 4.0/5

> **Connor** | *November 29, 2024* | Financial Services Software | Recommendation rating: 8.0/10
> 
> **Pros**: RingEX is great for Ring Central customers to centralize all of the text, phone and video capabilities of your account.
> 
> **Cons**: We have not had great experiences with their customer support and billing teams.
> 
> We use RingEX and Ring Central for all of our phone calls and meetings with customers. It is a great way to keep everything all in one place for our external communications.

-----

### "Try this hidden gem" — 5.0/5

> **Aseem** | *October 27, 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: The interface is clean and intuitive. The mobile app remains reliably active with no missed calls or notifications
> 
> **Cons**: Love the audio and the softphone functionality but the video quality in meetings can be improved. It looks like the video quality is only 720p whereas some of the other vendors offer 4K.
> 
> Overall experience with RingEX has been positive. The AI features like transcription and post call summary are really helpful.

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## Links

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