What Is FlexBooker?

The Beautifully Simple, Fast, and Powerful way to Accept Online Bookings, right from your own website. You'll be up and running in minutes.

FlexBooker also includes powerful automated wait list management, automated emails and text messages, and credit card payment processing with optional no-show fees for appointments.

Who Uses FlexBooker?

FlexBooker provides the easiest way to accept online bookings for all kinds of businesses. Any business that has appointments, classes or facilities can start taking bookings in minutes!

FlexBooker Details

FlexBooker

Founded in 2013

FlexBooker pricing

Starting Price:

US$39.00/month
  • Yes, has free trial
  • No free version

FlexBooker does not have a free version but does offer a free trial. FlexBooker paid version starts at US$39.00/month.

FlexBooker Details

FlexBooker

Founded in 2013

FlexBooker videos and images

FlexBooker video
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FlexBooker deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Chromebook (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • Live Online
  • Webinars
  • Documentation
  • Videos

Features of FlexBooker

  • API
  • Activity Dashboard
  • Appointment Scheduling Software
  • Automated Responses
  • Availability Management
  • Calendar Sync
  • Call Reminders
  • Confirmation/Reminders
  • Contact Database
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Reminders
  • HIPAA Compliant
  • Mobile Alerts
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Payment Reminders
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reporting & Statistics
  • Rescheduling
  • SMS Messaging
  • SMS Reminders
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Third Party Integrations
  • Two-Way Communication
  • Website Integration

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  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
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  • Electronic Payments
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  • Email Reminders
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  • Event Calendar
  • Event Scheduling
  • Group Scheduling
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  • Online Booking
  • Online Payments
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Room Booking
  • SMS Messaging
  • Scheduling Software
  • Social Media Integration
  • Third Party Integrations
  • Website Integration

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  • Calendar Sync
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Confirmation/Reminders
  • Credit Card Processing
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  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
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  • Performance Metrics
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  • Promotions Management
  • Real Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • SMS Marketing
  • SMS Messaging
  • Social Media Integration
  • Task Scheduling
  • Third Party Integrations
  • Wait List Management
  • Website Integration

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  • Email Reminders
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  • Reporting & Statistics
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Reviews of FlexBooker

Read all 35 reviews

Average score

Overall
4.9
Ease of Use
4.8
Customer Service
5
Features
4.5
Value for Money
4.8

Reviews by score

5
31
4
3
3
1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Aaminah B.
Aaminah B.
Chief Support Officer in U.S.
Verified LinkedIn User
Consumer Services, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Just The Thing We Needed

5 2 years ago

Comments: Flexbooker was the center of our daily operations at one point, but as we've grown, we've tweaked our operations so scheduling is no longer a necessity. However, we still use Flexbooker for phone consultation scheduling purposes. The customer support is exceptional. We were able to tweak & edit some of the options. We will remain faithful customers unless it becomes absolutely necessary to operate without Flexbooker.

Pros:

Customer support is phenomenal, easy to use.

Cons:

I have no complaints. Flexbooker is great!

FlexBooker Response

last year

Thanks Aaminah! Awesome to hear we were such an integral part of your business, and remain a necessity!

Katie L.
Communications Manager in U.S.
Government Administration, 201-500 Employees
Used the Software for: 1-5 months
Reviewer Source

Finally - an appointment tool for businesses other than salons!

5 6 months ago

Comments: FlexBooker has been a breath of fresh air. It was easy to setup. It has superior individualism between schedules for different types of appointments and customization options. The customer service is stellar and the price vs. value is far superior to other tools we tried (and we tried about 10 before finding this one).

Pros:

- FLEXIBILITY: You can present your calendar in several different ways to tailor it to your application needs. - CUSTOMIZATION: You can customize your calendar to coincide with your branding. - COMMUNICATION: You can customize your email responses by schedule, rather than a "one size fits all" global email that doesn't work for every type of appointment. - COST: For the features, this is one of the most reasonably priced tools I've found. - CUSTOMER SERVICE: Not only are the representatives readily available throughout the day to help, with extremely quick response times...you aren't charged exponentially for receiving 1 on 1 customer service to set your tool up just the way you want it.

Cons:

The only con I've found so far is that sometimes it's a little difficult to navigate the administrator side of the tool. But that's just a learning curve. The more we use it, the easier it will be to navigate.

Alternatives Considered: appointlet, Acuity Scheduling, Appointy, vcita, Genbook, Square Payments, Engageware, HoneyBook and Setmore

Reasons for Choosing FlexBooker: Interviewer Assistant is a very nice tool, but it is ONLY for interviews. All of the nomenclature on that tool references "interviews" or "jobs". We wanted a tool that would allow us to customize the nomenclature to book any kind of appointment. We thought AppointmentPlus would be the solution. However, when we started using the tool, we realized their system has dramatic limitations. Their emails were not fully customizable by appointment type. Their system wouldn't reflect the correct duration of appointments. Setting up appointments that were not sequential was a painstaking, manual process. You could not link directly to a single appointment type - only to a global page showing all of your appointments. It just wasn't meant for what we needed. Not enough customization in any area of that tool.

Switched From: AppointmentPlus

Reasons for Switching to FlexBooker: Most of these products are specifically geared toward organizations that book one kind of appointment and need very little customization. We needed each appointment type to have its own customization options - from the schedule calendar itself to the emails that it generates. We needed really flexible appointment durations and time setup. We needed branding capability. The flexibility of FlexBooker went above what we were looking for and is going to be a great fit.

Craig K.
Web Designer in Australia
Internet, 2-10 Employees
Used the Software for: Free Trial
Reviewer Source

Best booking software I've seen

5 2 months ago New

Comments: I've never had a help desk experience as good as this. After spending hours working with a rival, I was up and running in no time.

Pros:

Extremely easy to get going, and unbelievable help from the help desk.

Cons:

The lack of Australian date formats, but it was fixed while I was in chat in one section, and I suspect it will be an option within a few days.

Elizabeth S.
Recruitment Marketing Strategist in U.S.
Used the Software for: 6-12 months
Reviewer Source

Flexbooker has been great with helping customize the scheduling experience for our company.

3 4 years ago

Comments: There are more aesthetically pleasing platforms out there from both a user and customer perspective (but not for this price!).

Pros:

Flexbooker listens to our scheduling problems and finding innovative ways to fix them. Their team is very accessible and responsive.

FlexBooker Response

last year

Appreciate the review Elizabeth! I'm so glad we're able to help Chipotle find innovative solutions to your scheduling needs. Hope you've appreciated the updates we've made to our customer and admin-facing program designs!

Sarah B.
Owner in U.S.
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Awesome Software Program

5 9 months ago

Comments: 5 stars. Very accommodating staff, who really listen to our issues to make the software work for our business. I highly recommend.

Pros:

I like the multiple location features on this booking software. I can easily book internally for either of our locations and choose which employee has clients at any time. I work from home, but I can just as easily use Flexbooker on the road. The staff at Flexbooker really bend over backwards. We have asked them to help us fix, and tweek so many things for our clients. They always come through, unless the request is not possible for them. I will continue to look forward to whatever updates are coming.

Cons:

I wish there was a way to let clients put a credit card on file, but I see that Paypal doesn't allow for that. Not Flexbooker's fault. The only problem I seem to continuously have is seeing multiple client entries in our client database. I go through and merge all the doubles, but it seems like every time I put a new appointment in, I get a duplicate of that old client. Not a big deal really.

FlexBooker Response

8 months ago

We're so glad you've been so pleased with your experience Sarah! Regarding the credit cards on file, some other payment processors we integrate with do allow that, so feel free to reach out if you're interested in learning about those. We will definitely be taking a look into your settings regarding your customer tab too, as I have an idea why that could be happening ;) Thanks for being a great FlexBooker customer!