360Alumni

Who Uses 360Alumni?

360Alumni is the perfect solution for any organization needing an online community. Clients include colleges and universities of all types and sizes, high schools, camps, and many nonprofits.

What Is 360Alumni?

360Alumni works with schools, universities & nonprofits of all sizes to build integrated, scalable and sustainable community engagement programs. Our platform is built around an interactive alumni directory with pin-point mapping, integrated email marketing and fundraising capabilities, plus paid membership. We combine alumni search, social networking, events, groups, job board and mentoring in a single branded portal where alumni can easily connect with each and build their personal network.

360Alumni Details

360Alumni

http://www.360alumni.com

Founded 2012

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Starting price

US$3,500.00/year
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US$5,000.00/year
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Free Version

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Free Trial

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360Alumni deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • Live Online
  • Webinars
  • Documentation
  • Videos

360Alumni Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Built-In Database
  • CRM Software
  • Campaign Management Software
  • Commenting/Notes
  • Communication Management
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Data Import/Export
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Engagement Tracking
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • Event Ticketing
  • For Alumni Associations
  • Fundraising Management
  • Jobs Board
  • List Management
  • Live Chat Software
  • Mailing List Management
  • Member Accounts
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Management Software
  • Mobile Access
  • Newsletter Management
  • Online Forums
  • Personalization Software
  • Real Time Analytics
  • Real Time Notifications
  • Registration Management
  • Reporting & Statistics
  • Self Service Portal
  • Social Media Integration
  • Third Party Integrations
  • Website Management

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360Alumni Reviews

Read all reviews

Overall rating

4.7/5

Average score

Ease of Use 4.7
Customer Service Software 4.7
Features 4.5
Value for Money 4.5

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Share your experiences with other software buyers.

Write a Review!
Corey R.
Director of Placement & Alumni Relations
Philanthropy, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2019-04-01

"WorkForce Multiplier !"

Comments: I've enjoyed my time using the platform to help connect teachers around the state and the nation.

Pros: 360 has turned from a provider to a thought partner as we have grown and expanded out alumni offerings and supports.

Cons: As of right now, I would like to see an improvement in the accessibility of automated tools with the email marketing system. As of right now, it's a bit heavy handed but it's not a deal breaker in the least bit.

Vendor Response

by 360Alumni on 2019-04-04

Hi Corey, thanks for the review! We've loved partnering with Golden Apple for the past four years. I'll check with Meg to make sure you and your team are well trained on the many automated tools in 360Alumni's integrated Emma email system, especially the ability to synchronize dynamic lists. As always, we'll update our product roadmap with anything else you need to be successful. We'll be in touch!
- Christina Balotescu, Founder & CEO

  • Reviewer Source 
  • Reviewed on 2019-04-01
Natalia R.
Director of Alumni Relations
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2018-12-17

"Helpful team and Easy To Use"

Pros: The customer service is excellent! The client success team at 360Alumni are attentive and supportive. I have a monthly call with 360Alumni team member who helps me think about how we can use the platform to achieve our goals. The whole team is eager to help clients (big and small) and always open to receiving feedback. We have used the event feature to manage all types of events from a ticketed gala dinner to happy hours to group hikes to museum tours. I also like the Lists function which allows you to create static or dynamic lists of alumni and then easily send a message to everyone on that list. The Lists also sync with the email marketing platform My Emma (a great tool in its own right!), making it easy to send marketing-type emails to specific groups of alumni.

Cons: There are a number of bugs and technical issues on the platform which will arise, especially when new functions and features are added. However, I suppose this would be true to some extent on every platform.

  • Reviewer Source 
  • Reviewed on 2018-12-17
Jonathan P.
Development Officer
Higher Education Software, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 2019-04-12

"360Alumni is helpful, but better options are available for same price."

Comments: 360Alumni is useful for alumni departments, but there are other software services that offer additional functionality for the same cost.

Pros: The ease of use in getting an alumni network started. People can easily create a profile, post jobs, post community events, RSVP for events, etc.

Cons: Additional functionality is not as robust as other software at this price point. Ultimately, we left because we would pay the same amount with another software that had the additional functionality.

  • Reviewer Source 
  • Reviewed on 2019-04-12
Lisa O.
Foundation Coordinator
Higher Education Software, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018-12-11

"Innovative and Always Improving Alumni Social Platform"

Comments: 360Alumni has allowed me to connect with alumni and establish our first alumni relations platform at our community college.

Pros: I mostly enjoy the clean and modern feel of the platform. The staff is always looking for ways to make improvements and stay current with changes in the industry.

Cons: There are some manual tasks when it comes to managing your records. But, that comes with any alumni platform you use. It is just th nature of the industry.

  • Reviewer Source 
  • Reviewed on 2018-12-11
Verified Reviewer
Director of Alumni and Parent Engagement
Higher Education Software, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019-03-13

"Great product for our alumni!"

Comments: It was very easy to get 360Alumni up an running at Curtis. It has been even easier to make customizations and get tech support when needed. We have had a very positive experience with 360Alumni and hope to do so for a long time!

Pros: I like how inviting and friendly it looks, the UX is relatively simply. It accomplishes all that we need as a small school and so much more without taking away a lot of staff time.

Cons: Nothing about the software, it just takes a lot of time and effort to create activity and buy-in on these kinds of platforms, particularly with small schools.

  • Reviewer Source 
  • Reviewed on 2019-03-13