15 years helping Canadian businesses
choose better software
What Is Lodgify?
Lodgify is the #1 All-In-One solution for your vacation rental business. We provide the tools you need to build a beautiful website, accept online bookings with credit card payments and manage all your reservations from one place. Our channel manager allows sync your property data with Airbnb, Booking.com, Vrbo/Homeaway, Expedia, Google Vacation Rental, etc.
Who Uses Lodgify?
Our platform has been designed for vacation rental owners and property managers from all over the world. You can have one or even more than 100 properties.
Where can Lodgify be deployed?
About the vendor
- Lodgify
- Located in Barcelona, Spain
- Founded in 2012
Lodgify support
- Phone Support
- 24/7 (Live rep)
- Chat
Languages
English, French, German, Italian, Spanish
Lodgify pricing
Starting Price:
- Yes, has free trial
- No free version
Lodgify does not have a free version but does offer a free trial. Lodgify paid version starts at US$17.00/month.
Pricing plans get a free trialAbout the vendor
- Lodgify
- Located in Barcelona, Spain
- Founded in 2012
Lodgify support
- Phone Support
- 24/7 (Live rep)
- Chat
Languages
English, French, German, Italian, Spanish
Lodgify videos and images
Features of Lodgify
Alternatives to Lodgify
Reviews of Lodgify
Lodgify - because life's too short
Comments: Great experience. Very quick and helpful support.
Pros:
Very easy to setup and get started. Compared to hosting your own website and administering the software. Lodgify is a great time and effort saver. I really don't know how I managed before!
Cons:
Reports are very limited. The price for the premium version is too high
Alternatives Considered: Beds24, Guesty For Hosts and Lodgable
Reasons for Choosing Lodgify: To save time and project a more professional image
Switched From: Joomla
Reasons for Switching to Lodgify: Lodgify offered a more simple changeover
Lodgify Response
2 years ago
Hi Steve, thank you for the kind words about our software and our team. We're glad to hear you've had a great overall experience not only building your website, but with organizing your bookings, too. All the best, The Lodgify Team
Early days but off to a great start
Comments: Brilliant so far 👍
Pros:
Having previous experience using a channel manager I found the onboarding and web builder simple to grasp once walked through by an excellent onboarding assistant. The inclusion of a website and domain were a great bonus, and the simplicity of setting completely customisable rate plans was the deciding factor for me
Cons:
It would have been great if my OTA reviews were pulled into my reviews page without having to subscribe to a 3rd party app to do so.There are a couple of small features that I'd like to see but as with all software it's constantly changing and updating and I'm sure they'll appear at some point
Lodgify Response
4 months ago
Hello Kirsty, Thank you for your review! We're thrilled you're off to a great start with Lodgify. Our onboarding process and web builder aim to simplify your experience, and we're delighted that you found them easy to grasp with the assistance of our dedicated onboarding team. Including a website and domain, along with the customizable rate plans, were designed to provide added value to our users. We appreciate your feedback regarding the OTA reviews integration and other features you'd like to see. Our team is constantly working to improve and enhance our software, and we'll consider your suggestions for future updates. We're glad you switched to Lodgify and that our platform has helped you establish your website and achieve better rate management. Please don't hesitate to reach out if you have any further questions or need assistance. We're here to support you on your journey and wish you continued success with your vacation rental business. Best wishes, The Lodgify Team.
So far so good!
Comments: Great experience so far
Pros:
I’ve recently signed up my B&B with Lodgify to help create a website and for the channel management. Still in the process of finalising the end product, although everything has been seem less so far. Very happy!
Cons:
Nothing so far, still in the setting up process
Lodgify Response
last month
Hi Kylie, Thank you for taking the time to share your thoughts with us. We're thrilled to hear that your experience with Lodgify has been positive thus far, and we appreciate your feedback. We understand that creating a website and managing various channels for your B&B can be a complex task, and we're delighted to be a part of this journey with you. We're committed to making the process as seamless as possible, and it's wonderful to hear that you've found it to be so. As you continue to set up and finalize your end product, please know that our support team is here to assist you every step of the way. If you ever have questions or need assistance, please don't hesitate to reach out. Once again, thank you for choosing Lodgify, and we look forward to continuing to support your B&B in the future. If you have any further feedback or suggestions, please feel free to share them with us. Best wishes, The Lodgify Team
Lodgify is not what it seems
Comments: Worst experience ever!!! And I am not getting my money back. I just wanted to rent my dads home so I can afford the mortgage and keep it in the family. I didn’t meet to make a profit. Just wanted to break even and this has been a difficult experience on top of worrying about loosing the house. Now I am loading almost $500 to a company that is crap and is making enough money to refund me but won’t. Thanks for nothing.
Pros:
Nothing. Nothing worked. It took forever to set up and I am sure I lost renters due to the syncing errors and conflicting policies.
Cons:
Nothing syncs correctly and when it did it took one month. The policies don’t sync correctly so it shows different policies in different places. When I call customer support it takes them 10 min to answer a simple direct question. They are also not open on the weekends for customer support when most of the business for a vacation rental happens over long weekends. The send you a ridiculous number of emails asking if you need help which are clearly automated. But when you ask for help it is a nightmare to get straight answers. Not to mention it is almost $500 for their best plan which looked great. But now I realize how horrible it is. If I cancel my plan I won’t get a refund for the 10 months that I will not use it. I would suggest not giving them any money because you won’t get it back.
Lodgify Response
last month
Hi Cheryl, We appreciate your feedback and want to address your concerns and clarify some points regarding your experience. We understand that you faced syncing issues and confusion about cancellation policies on different OTAs. The behavior of these policies can vary depending on the platform. For Airbnb, the cancellation policies need to be managed directly on their platform, while for VRBO, the policies are set up in Lodgify following their specific rules. We're actively working to provide clearer guidance on managing these policies. Your feedback about customer support response times and availability over the weekends is noted, and we are working to improve our service. Regarding pricing, we value your feedback and are committed to delivering a service that meets your expectations. Thank you for sharing your insights with us, and we sincerely apologize for any inconvenience caused. Best regards, The Lodgify Team
Lodgify good price point but ongoing integration problems means regular payment & booking failures.
Comments: People are great, good price point, but poor software integration continues to prove costly, and with no motivation from the big players to fix four years on.
Pros:
Interaction with staff and instant calendar overview we use daily.
Cons:
Poor integration between VRBO/Bookabach and other related brands has meant lost business, incorrectly stated property details etc. all resulting in a loss of trust and business immediately after. 1 in 4 VRBO bookings since VRBO and Lodgify were integrated. Inbox has never passed on VRBO or Booking.com message since inception. Have tried working this through with Lodgify and agencies but for no result other than "provide (the other partie) with feedback."
Alternatives Considered: Hostaway
Reasons for Switching to Lodgify: Price point. newbie to industry then.
Lodgify Response
4 months ago
Hello Peter, Thank you for sharing your experience and feedback. We're sorry for the integration challenges you've encountered, and we understand their impact on your business. We're committed to improving our integrations and enhancing your experience. Your concerns have been noted, and we're actively addressing these issues to provide you with a more seamless and reliable experience. We appreciate your patience and value your business. If you have any further questions or concerns, please don't hesitate to reach out to our support team. Your satisfaction is important to us. Best wishes, The Lodgify Team.
