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PandaDoc
PandaDoc Overview:
What Is PandaDoc?
PandaDoc is a cloud-based document management platform that helps business track and handle documents such as proposals, quotes, and contracts. It offers features to help teams work efficiently, including a drag-and-drop editor and pre-built templates for custom documents. The CPQ functionality allows sales teams to generate accurate quotes by pulling data from their product catalog. PandaDoc's Deal Rooms provide a collaborative space for real-time document work, with redlining and commenting. Additionally, its automation capabilities eliminate repetitive tasks, while analytics provide insights into document performance.
Who Uses PandaDoc?
PandaDoc is designed for businesses in professional services, education, healthcare, construction, sales, HR, marketing, technology, and other industries.
Where can PandaDoc be deployed?
Cloud-based
On-premise
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Overall rating
See all reviews
Based on 1,235 reviews
Reviews sentiment
Positive
91%
Neutral
6%
Negative
3%
Starting Price
US$19.00
Per User, Per Month
Free trial
About the vendor
- PandaDoc
- Located in San Francisco, US
- Founded in 2013
PandaDoc support
- Phone Support
- 24/7 (Live rep)
- Chat
Countries available
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American Samoa, Australia, Austria, Belgium, Brazil
Countries available
Countries where the product is available. Note: Customer support may not be accessible in that country.
- American Samoa
- Australia
- Austria
- Belgium
- Brazil
- British Virgin Islands
- Bulgaria
- Canada
- Croatia
- Cyprus
- Czechia
- Denmark
- Finland
- France
- Germany
- Greece
- Hungary
- India
- Ireland
- Israel
- Italy
- Jordan
- Luxembourg
- Malaysia
- Malta
- Mexico
- Netherlands
- New Zealand
- Norway
- Poland
- Portugal
- Romania
- Slovakia
- South Africa
- Spain
- Sweden
- Switzerland
- Thailand
- US Virgin Islands
- United Arab Emirates
- United Kingdom
- United States
Languages
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Dutch, English, French, German, Polish
Languages
Languages that the product is available in.
- Dutch
- English
- French
- German
- Polish
- Spanish
- Swedish
Features of PandaDoc
Other great alternatives to PandaDoc
Show more details
Top rated features
Convert to PDF
Electronic Signature
Top rated features
Accounting Integration
Invoice Processing
Top rated features
Data Security
Help Desk Management
Top rated features
Mobile Signature Capture
Multi-Party Signing
Top rated features
Call Center Management
Client Management
Top rated features
Due Date Tracking
Order Fulfillment Software
Top rated features
Online Invoicing
Payment Processing Software
Top rated features
Document Storage
Full Text Search
Top rated features
Lead Management Software
Task Management Software
Capterra verified reviews for PandaDoc
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Overall rating
Based on 1,235 reviews
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Lam
Human Resources Generalist in Canada
Verified LinkedIn User
Automotive, 51–200 Employees
Used the Software for: 1+ year
"E-sign document collection solfware"
January 21, 2025
Great for sending documents and collecting signatures, can create and edit templates, but the formatting was not great.
Pros:
The anilities to collect files from signers within the documents sent out
Cons:
Customer support is only available via email and you have to go through a chat bot first.
Reviewer Source
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Kira
Realtor in Canada
Real Estate, Self Employed
Used the Software for: 1-5 months
"PandaDoc is quick and easy! A must use."
January 24, 2025
Overall, PandaDoc has been extremely easy to use. Signings are typically received through email, where there is a button to complete the signing through PandaDoc. Each field is clearly highlighted, and the user is prompted if there are every any missing fields. Extremely straight forward system.
Pros:
How you can read through the document, while seeing the areas that need to be completed, and how quick and easy it is to use.
Cons:
I cannot think of any cons for PandaDoc.
Reviewer Source
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Michael
President in Canada
Verified LinkedIn User
Photography, 11–50 Employees
Used the Software for: 2+ years
"Not Bad Overall, but Needs Better Support and less Glitches"
September 2, 2025
We've been on the platform for about 6 years. The first 3-4 years were quite good overall, both in the functionality of the platform as well as the support/value. It has unfortunately not improved over time, but rather the glitchiness has gotten worse, and the support has really gone down in the past 1-2 years.
Pros:
The platform gives lots of options for customization and template building. It generally meets all of our needs when it comes to proposal/contract writing. The value for cost seems pretty inline overall.
Cons:
When it is working well, it is a great platform, but it is quite glitchy. You can almost be certain that the first time you click on a link it won't work, you'll need to refresh and try again a few times before it will work.
The customer suppport used to be excellent, but it would seem that it has now been shipped overseas (replies come hours later in the middle of the night) and it is now very poor, especially when comparing to it once was. I'm sure they saved money, but the user experience took a major hit.
Reviewer Source
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Gaven
Hybrid Coach in Canada
Professional Training & Coaching, 2–10 Employees
Used the Software for: 1+ year
"Clean and Easy"
July 12, 2025
Easy signing process when it comes to sending documents to others. It is even easier to mess up text boxes on a document on the iPad.
Pros:
PandaDoc has a very professional design with an easy to use user interface and makes organization of contracts simple.
Cons:
Text boxes may not be the most intuitive as it is very easy to move the text boxes around accidentally.
Reviewer Source
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Anonymous reviewer
Computer Software, 51–200 Employees
Used the Software for: 2+ years
"The best doc app available"
December 6, 2024
I really like using it. As a marketer it's an absolute pain when your operations team asks you to help them make their legal or sales documents more pretty. PandaDoc makes my job easier.
Pros:
After using Adobe Signature and DocuSign, PandaDoc is just simply better. The analytics, real-time feedback, and templates are fantastic. The UI is also very enjoyable to use.
Cons:
It's quite pricey, but it's worth it if you need to send lots of contracts.
Reviewer Source
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