--- description: Learn more about Zoho Survey pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Survey Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Survey Tools](/directory/30092/survey/software) > [Zoho Survey](/software/131426/zoho-survey) # Zoho Survey Canonical: https://www.capterra.ca/software/131426/zoho-survey Page: 1 / 19\ Next: [Next page](https://www.capterra.ca/software/131426/zoho-survey?page=2) > Zoho Survey helps create surveys, gather feedback, conduct research, and gain insights to improve business decisions. > > Verdict: Rated **4.6/5** by 453 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoho Survey? Zoho Survey is used by market researchers, customer experience managers, HR professionals, educators, healthcare providers, event organizers, and marketing teams. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 453 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$35.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free Edition - Create unlimited surveys, 15 questions \& 150 responses per Survey. Standard Edition - Unlimited surveys, questions, and responses. Skip logic, custom branding, collaboration, offline surveys, and advanced reporting. Premium Edition - Everything in the Standard edition, plus custom domain hosting, trigger emails, and Zoho CRM, Zoho Sheet and Google Sheets integration. Enterprise Edition - Everything in the Premium edition, plus Enterprise portals and user management. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Activity Dashboard - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Import/Export - Data Visualization Software - Email Management Software - Email Marketing Software - Feedback Management - Live Results Sharing - Mobile Survey - Multi-Channel Data Collection - Multi-Channel Distribution - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Online Polling - Panel Management - Presentation Tools - Q\&A Management - Question Branching - Question Library - Reporting & Statistics - Reporting/Analytics - Sentiment Analysis - Skip Logic - Statistical Analysis Software - Survey Builder - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - URL Customization - Visual Analytics ## Integrations (17 total) - Eventbrite - Google Docs - Google Sheets - Mailchimp - Meta for Business - Shopify - Slack - Tableau - Zendesk Suite - Zoho Analytics - Zoho CRM - Zoho Campaigns - Zoho Commerce - Zoho Flow - Zoho Recruit ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Survey Tools](https://www.capterra.ca/directory/30092/survey/software) ## Related Categories - [Survey Tools](https://www.capterra.ca/directory/30092/survey/software) - [Market Research Software](https://www.capterra.ca/directory/10041/market-research/software) - [Polling Software](https://www.capterra.ca/directory/31220/polling/software) - [Employee Engagement Software](https://www.capterra.ca/directory/30817/employee-engagement/software) - [360 Degree Feedback Software](https://www.capterra.ca/directory/30666/360-degree-feedback/software) ## Alternatives 1. [UmfrageOnline](https://www.capterra.ca/software/201674/enquetes-maken) — 4.6/5 (1758 reviews) 2. [Google Forms](https://www.capterra.ca/software/176571/google-forms) — 4.7/5 (11538 reviews) 3. [SurveyMonkey](https://www.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10496 reviews) 4. [Jotform](https://www.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2919 reviews) 5. [Typeform](https://www.capterra.ca/software/137289/typeform) — 4.7/5 (974 reviews) ## Reviews ### "Reliable and User-Friendly Survey Tool" — 4.0/5 > **Ar-jay Angelo** | *November 21, 2024* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: Zoho Survey is intuitive and easy to use, with customizable templates and robust analytics for actionable insights. Its integration with other Zoho apps and third-party tools is a major plus. > > **Cons**: The free version has some limitations on advanced features like branching and reporting. > > Zoho Survey has been a reliable and efficient tool for collecting and analyzing customer feedback. It’s user-friendly and offers excellent value for its features. ----- ### "Secure insights from diverse audiences" — 5.0/5 > **Mourtadi** | *August 13, 2025* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: Zoho Survey special logic paths and multilingual questionnaires allow me to craft defined surveys, which resonate with my global customers. Conditional questions make the feedback feel-relevant and the sentiment charts allow me to read responses in real-time. > > **Cons**: Occasionally exporting in Excel gave me too generic results that required a manual refresh before being shared. ----- ### "Look beyond basic customer reactions" — 5.0/5 > **Hadi** | *June 16, 2025* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: The experience with Zoho Survey helped me gather and analyze customer feedback in a better way. The ease of integrating surveys on various platforms as well as getting real-time responses enabled me to adjust campaigns fast. > > **Cons**: When dealing with large datasets, I discovered that the filtering options in the analytics module were somehow limited. ----- ### "Setup of data collector was flawless" — 5.0/5 > **Rezaul** | *June 17, 2025* | Research | Recommendation rating: 10.0/10 > > **Pros**: I enjoyed creating adaptive surveys with the genius logic flow through Zoho. It allowed me to inquire follow-up questions only when a respondent reached particular answers and my surveys felt natural and like a conversation. > > **Cons**: Saving logic rules got glitched or reset itself so I had to go over every condition to make sure I did not cut under a question that is important. ----- ### "A tool that works for surveys in remote teams" — 5.0/5 > **afet** | *June 10, 2025* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Whenever I conduct surveys with groups or for my clients, I depend on Zoho Survey for the best results. I do not have to send back multiple emails to get the important feedback I need. > > **Cons**: One disadvantage with using matrix questions was that scoring was limited. It became necessary to find a way to give responses in a grid layout numerical values. ----- Page: 1 / 19\ Next: [Next page](https://www.capterra.ca/software/131426/zoho-survey?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/131426/zoho-survey) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data