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What Is Bloomerang?

Bloomerang helps nonprofits deliver a better giving experience so they can save time, raise more funds, and create lasting change. With our donor management software, you'll have access to:

• Email Marketing Tools
• Letters & Mailings Templates
• An Integrations Hub
• Online Giving Pages & Forms
• Peer-to-Peer Fundraising Tools
• Reporting & Analytics
• Automatic Data Updates

Who Uses Bloomerang?

Small and growing nonprofit organizations that focus on individual fundraising.

Bloomerang Software - Bloomerang Donor Database Dashboard
Bloomerang Software - Bloomerang Constituent Summary
Bloomerang Software - Bloomerang Email Editor
Bloomerang Software - Bloomerang Letter Editor
Bloomerang Software - Bloomerang Email Analytics

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Reviews of Bloomerang

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.8
Features
4.3
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Karen
Karen
CEO in US
Verified LinkedIn User
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

I love Bloomerang

5.0 3 years ago

Comments: Most fundraising vendors I've worked with feel very "salesy". Not Bloomerang. The company is made up of genuinely good people who honestly care about improving nonprofits' relationships with donors and helping them reach fundraising goals. I've been a customer for over 10 years and their culture continues to be this way. I also love how much time I save - other CRMs require a lot of time to clean up and input data; with Bloomerang I am able to spend more time actually raising money.

Pros:

The reporting meets all our needs, data is easy to import and read, customer service and tutorial videos and articles are on point, and the company offers continuing education courses on fundraising strategies.

Cons:

I've converted to Bloomerang from other CRMs at three different organizations now. Whatever cons they are, they are very minimal, and Bloomerang is constantly improving its system. Any major cons I could think of in the past have been resolved through upgrades they've done over the years. If I ever do have an issue, they are extremely open to feedback and will add my concerns to their list of features to improve.

Jeff
Jeff
Director of Mission Advancement in US
Verified LinkedIn User
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Excellent for Most Non-Profits

5.0 4 years ago

Comments: At a prior non-profit, I switched them from Raiser's Edge (desktop) to Bloomerang. I gained a ton of features and saved quite a bit. The conversion was painless. I've only had to contact support a few times and they have always been extremely helpful.
In my current role, I set them up with Bloomerang as their first database.
I have also recommended it on multiple occasions.

Pros:

Bloomerang is intuitive and easy to use. Creating and reporting with custom field has never been easier and really allows you to customize it to your needs rather than using a standard field for something else. The ability to create embedded forms is a lifesaver. The integrated email capabilities save me from having to purchase another solution like Constant Contact. Plus, these interactions are automatically recorded in the donor/prospects data file. The integrated DonorSearch option is convenient, useful and cost-effective.

Cons:

If my organization ran a ton of events, I'm not sure this would be my optimal solution. Currently, there is only one level of access - so I can't let a Board Member in to look around because any accidental changes they make would be permanent. I know that Bloomerang is working on this though.

Caroline
Executive Director in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

New and Happy Bloomerang User

5.0 2 weeks ago New

Comments: Has been a great transition and easy to move from one CRM to Bloomerang.

Pros:

We switched from Donor Perfect to Bloomerang for the ease of tracking groups and creating reports that are custom to our organization and couldn't be happier!

Cons:

We did have some issues with converting Households over to Boomerang. This was due to the way we used Households in our old CRM.

Amanda
Development Director in US
Philanthropy, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Bloomerang (proceed with caution)

3.0 5 years ago

Comments: I think there were a few things in the demo process they could have shared with us, especially about the form.

Pros:

This review comes from someone very new to Bloomerang, but not new to the implementation process of databases. This product is very intuitive and easy to use on the back end. It has some great features and I'm excited to fully implement it for our organization. There team has been great to respond to requests and they offer some excellent webinars and education for fundraisers.

Cons:

This was not said at all in our demo process, and I failed to ask, so I wanted to share the information with those going through the selection process. They only have one donation form and it is not very pleasing to the eye. If you want to make any changes to it (font, setup, changing it to monthly only form) you must have experience with HTML code. Something I do not have experience doing. The best practice for monthly giving is to have it's only form, and unfortunately this is something we won't be able to implement because of the HTML coding requirement. Also, their email service is great but not automated in any way. So if you're planning to have a new donor welcome series of emails you must do it manually they do not have any email automation. We're now looking into MailChimp to possibly use for email automation.

Bloomerang Response

4 years ago

Hi Amanda, thanks for your feedback! We're always working on improving our online giving and email marketing features. We've recently released a MailChimp integration as well! https://bloomerang.co/blog/new-feature-bloomerang-mailchimp-integration/

Kristine
Kristine
Development Director in US
Verified LinkedIn User
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Customer Support is HANDS DOWN the best.

5.0 3 years ago

Comments: Wonderful. That is all.

Pros:

I am a sole user of our agency's donor/constituent software. I'm stubborn and like to try to figure things out before asking for help, BUT Bloomerang's customer service team is outstanding. I've never been on hold or had to wait long at all for support. Plus, you get a real person that also helps you implement things that come about during your conversation. There are also many avenues you can contact them. AND, their webinars with other community partners are always so insightful, and fun!

Cons:

I'm hoping that we can, down the line, make online donation forms--for general donations and events--a little more visually inviting (easier to read). Also, more like a menu with a shopping cart for check out, instead of working with an outside vendor that integrates with Bloomerang.

Bloomerang Response

3 years ago

Thanks so much Kristine! I'll be sure to pass along your kind words to Support. Since Bloomerang acquired Kindful, we have drastically upgraded our online giving tools, as well as added new functionality like peer-to-peer! You can check them out here: https://bloomerang.co/features/online-giving-tools/