--- description: Learn more about WalkMe pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WalkMe Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Digital Adoption Platforms](/directory/31638/digital-adoption-platform/software) > [WalkMe](/software/131194/walkme) # WalkMe Canonical: https://www.capterra.ca/software/131194/walkme Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/131194/walkme?page=2) > WalkMe simplifies software adoption with AI-powered guidance and automation, maximizing efficiency and ROI. > > Verdict: Rated **4.4/5** by 63 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses WalkMe? WalkMe's target market includes large enterprises, public sector organizations, and businesses undergoing digital transformation, helping them maximize software adoption \& improve user experiences ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 63 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: WalkMe - **Location**: San Francisco, US - **Founded**: 2011 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Contact WalkMe for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua and Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands and 100 more ## Features - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Asset Categorization - Asynchronous Learning - Audience Targeting - Blended Learning - CRM Software - Certification & Licensing - Communication Management - Compliance Management - Content Creation - Content Management System (CMS) Software - Contextual Guidance - Customer Experience Management - Customizable Branding - Customizable Templates - Dashboard Software - Data Import/Export - Data Security - Document Management Software - Employee Handbook - Engagement Tracking - Feedback Management - In-App Training - Knowledge Base Management - Knowledge Management Software - Launch Management - Learning Paths/Tracks - Live Chat Software - Mobile Learning Software - Multi-Channel Data Collection - Multi-Language - Reporting & Statistics - Reporting/Analytics - Rich Text Editor - Search/Filter - Self Service Portal - Self Service Tools - Survey/Poll Management - Surveys & Feedback - Task Management Software - Third-Party Integrations - Training Management - User Onboarding - Visual Analytics - Widgets - Workflow Management Software ## Integrations (74 total) - Amazon S3 - Azure Blob Storage - Docusign - Docusign CLM - GitHub - Google Analytics 360 - Google Drive - Jira - LiveAgent - Okta - Olark - SAP AI Consultant - SAP Access Control - SAP Adaptive Server Enterprise - SAP Agent Performance Management ... and 59 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Digital Adoption Platforms](https://www.capterra.ca/directory/31638/digital-adoption-platform/software) ## Related Categories - [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software) - [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software) - [Training Software](https://www.capterra.ca/directory/10008/training/software) - [Digital Asset Management Software](https://www.capterra.ca/directory/30203/digital-asset-management/software) - [Onboarding Software](https://www.capterra.ca/directory/30819/onboarding/software) ## Alternatives 1. [monday.com](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (5726 reviews) 2. [Adobe Experience Manager](https://www.capterra.ca/software/142300/adobe-experience-manager) — 4.3/5 (142 reviews) 3. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews) 4. [Airtable](https://www.capterra.ca/software/146652/airtable) — 4.6/5 (2222 reviews) 5. [IT Glue](https://www.capterra.ca/software/170401/itglue) — 4.6/5 (331 reviews) ## Reviews ### "I am going to writing a Walkme review because it worked well for me" — 5.0/5 > **Brion** | *March 3, 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I've been at my desk since 11am so I am pretty much zoned out now, however Walkme is alright because it does answer people, it just copies information from our help articles and provides it to customers (so I don't have to), also I am relieved it did not break today. It is alright. > > **Cons**: The pricing model is a bit odd as you are billed by resolution and I never really know what my monthly bill will be as it can mess up sometimes and tell customers they qualify for discounts when they don't...this causes me a tremendous amount of headache to correct and I hate how it responds to all customer emails. I would love to be able to control the channel better as it seems somewhat limited. > > It helps prevent us from being overwhelmed with the same monotonous questions on a daily basis. It runs 24 hours a day, so we don't need to hire employees in each time zone and it really removes the mundane tasks from our plate. It is very good for a small company such as ourselves. ----- ### "Great supportive tool" — 4.0/5 > **Carlo** | *May 16, 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Walkme made our previous EHR system much better. > > **Cons**: Building things in Walkme sometimes became too technical, not super easy, and required an amount of precision. > > We used it to make an existing software experience much better for the end user and it delivered for us. ----- ### "WalkMe Review" — 4.0/5 > **Verified Reviewer** | *October 16, 2019* | Events Services | Recommendation rating: 7.0/10 > > **Pros**: The tool is very good goes beyond online help system a full fledged user engagement tool with good analytics and authoring tool. > > **Cons**: Very expensive they should have proper slicing of features to make it cost effective. Good for enterprises but online startups may not be able to afford it. > > Was good but we could not afford there best pricing ----- ### "Great product, but hard to use with a multi instance saas company and can only use Firefox." — 5.0/5 > **Steven** | *May 10, 2018* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Great product that integrates with a webage to provide seamless training, pretty simple to use. Great concept that uses the actual love system. > > **Cons**: Firefox is not a widely used browser anymore, and most of our clients do not have it so could not purchase it. Also, we have several instances of our product, and wanted to price out per instance making it really expensive. ----- ### "Very good software" — 5.0/5 > **Verified Reviewer** | *November 3, 2018* | Internet | Recommendation rating: 9.0/10 > > **Pros**: How innovative and smart it is, it makes our relationship with our customers so much easier and fluid, so many great tools and functionalities, it has very to no little limitations on what you can do > > **Cons**: A bit more difficult to learn than expected, but that's all really, never encountered any actual issues or inconveniences ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/131194/walkme?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/131194/walkme) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data