What Is BigTime?

BigTime is a leading Professional Services Automation (PSA) software that helps you scale your business by giving you the ability to track and act on your operational metrics. Even with remote work, easily manage time, expenses, and billing for multiple projects all at once, and quickly identify areas of opportunity with advanced features like resource allocation and custom reporting. With BigTime Wallet and client portal, you can get paid faster using custom invoicing and payment processing.

Who Uses BigTime?

BigTime is ideal for professional services firms, especially accountants, architects, engineers, IT-service firms, and consultants.

Where can BigTime be deployed?

Cloud-based
On-premise

About the vendor

  • BigTime Software
  • Located in Chicago, US
  • Founded in 2002

BigTime support

  • Phone Support
  • Chat

Countries available

Canada, United States

Languages

English

BigTime pricing

Starting Price:

US$10.00/month
  • Yes, has free trial
  • No free version

BigTime does not have a free version but does offer a free trial. BigTime paid version starts at US$10.00/month.

get a free trial

About the vendor

  • BigTime Software
  • Located in Chicago, US
  • Founded in 2002

BigTime support

  • Phone Support
  • Chat

Countries available

Canada, United States

Languages

English

BigTime videos and images

BigTime Software - Real-time, actionable insights into your professional services firm
BigTime Software - Gain a big-picture view into operational insights to make adjustments to how resources are managed
BigTime Software - BigTime's invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy even your most exacting customer needs.
BigTime Software - Our customizable views, smart lookups, user-driven presets/defaults and more support the most intuitive timesheet on the market.
BigTime Software - Our platform is designed to work within your existing workflows and software stack, acting as a single source of truth for your data – and your team.
View 6 more
BigTime video
BigTime Software - Real-time, actionable insights into your professional services firm
BigTime Software - Gain a big-picture view into operational insights to make adjustments to how resources are managed
BigTime Software - BigTime's invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy even your most exacting customer needs.
BigTime Software - Our customizable views, smart lookups, user-driven presets/defaults and more support the most intuitive timesheet on the market.
BigTime Software - Our platform is designed to work within your existing workflows and software stack, acting as a single source of truth for your data – and your team.

Features of BigTime

  • Access Controls/Permissions
  • Accounting Integration
  • Accounting Software
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Assignment Management
  • Automatic Time Capture
  • Bar Chart
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Budget Management
  • Budgeting/Forecasting
  • Business Process Automation
  • CRM Software
  • Capacity Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Compliance Tracking
  • Contact Database
  • Contact Management Software
  • Core Accounting
  • Cost Estimating
  • Cost Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Templates
  • Dependency Tracking
  • Drafting
  • Drag & Drop
  • Due Date Tracking
  • Employee Database
  • Employee Scheduling Software
  • Expense Tracking
  • File Sharing Software
  • For AEC Industry
  • For Accountants
  • For Creative Agencies
  • For IT Project Management
  • For Small Businesses
  • Forecasting
  • Gantt/Timeline View
  • Import Tasks
  • Invoice Creation
  • Invoice History
  • Invoice Processing
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking Software
  • Overtime Calculation
  • Payment Processing Software
  • Payroll Management
  • Percent-Complete Tracking
  • Prioritization
  • Progress Reports
  • Progress Tracking
  • Project Accounting Software
  • Project Billing
  • Project Management Software
  • Project Planning Software
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Tracking Software
  • Real Time Data
  • Real Time Notifications
  • Receipt Management
  • Recurring Tasks
  • Reimbursement Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management Software
  • Resource Scheduling
  • Search/Filter
  • Sick Leave Tracking
  • Skills Tracking
  • Status Tracking
  • Tagging
  • Task Editing/Updating
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Template Management
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking Software
  • Timesheet Management
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Visualization
  • Web-based Deployment
  • Workflow Configuration
  • Workflow Management Software

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Reviews of BigTime

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.7
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jessica
Jessica
Game Programmer in US
Verified LinkedIn User
Computer Software, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

A fantastic tool for managing projects

5.0 6 months ago

Comments: The best approach to keep track of many projects' time and expenditures. Invoicing is also a breeze because to the platform's user-friendly interface. I can view all of my projects and team members in this platform, and we can all manage everything together. The Bigtime team's assistance is also a big plus in my book.

Pros:

It's a piece of software that performs exactly what it's supposed to and does it well. The process of implementation was quite fair, and the accompanying customer service was excellent. Time tracking and the ability to divide it into other sections if necessary. For numerous projects, I've taken use of the platform's ability to develop custom reports, which have been useful.

Cons:

BigTime doesn't always communicate to itself, so you have to dig a little further to find the answer you're looking for. In addition, I've used BigTime's "help" option and spoken with a live person who was able to diagnose my difficulties immediately away.

Jean
Jean
Executive Assistant in US
Verified LinkedIn User
Marketing & Advertising, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Accounts Receivable/Accounting Manager BigTime Review (Not project management)

5.0 2 years ago

Comments: The training was really amazing. And the capabilities made it well worth the switch from Productive.

Pros:

The customization and the ability to track just about anything you want for project management, profitability and invoicing. And the integration with Quickbooks.

Cons:

I wish more fields were customizable. The handful that they allow you to rename are great, but more would be better! I wish there was a 45 day training session to ask questions that arise after using for a bit.

Alternatives Considered: Microsoft Teams, Adobe Creative Cloud Express and monday.com

Reasons for Choosing BigTime: Productive was very limited, and the budgeting side was terribly difficult to navigate especially with our high volume of monthly retainers

Switched From: Productive

Reasons for Switching to BigTime: I was not part of the research that was done. I was given the final choice to test and work with the sale rep to ensure that it performed the way we needed it to. If I was not happy we would have gone back to the drawing board. But, I know one of our main objectives is to track project profitability and this is so far doing what we needed it to do.

Nani
Bookkeeping/Office Manager in US
Accounting Software, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Love these Guys

5.0 2 weeks ago New

Comments: Love their customer service. Love that they are one of the only programs that syncs into QuickBooks Desktop.

Pros:

Here's what I'll say, we switched out of this product because it wasn't the right fit for us. However, my biggest client uses it and I manage it and I love them. Excellent customer service. A couple kinks here and there but overall if you use right it works great.

Cons:

I felt that the invoicing process was a little clunky. I wish I could edit the WIP easier.

Michael
Principal Consultant in US
Environmental Services, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

No implementation support

3.0 2 months ago New

Comments: Not happy. We have asked for a full refund.

Pros:

App is a nice feature for mobile time entry. Updated interface is better than older software.

Cons:

This company was heavy on the sales side with relentless calls but has been completely ghosting us on implementation support. After numerous calls and support tickets, they have only directed me to online videos. All we want is to spend an hour with a support agent to ensure the correct setup to avoid lost worktime.

Alternatives Considered: BQE CORE Suite and Factor AE

Reasons for Choosing BigTime: We needed a more robust project management system.

Switched From: QuickBooks Time

Reasons for Switching to BigTime: I thought the size of the company with the robust development team would be a wise choice for us as we have had issues with smaller software companies. It was not as advertised.

Monique
Studio Manager in US
Architecture & Planning, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

BigTime customer service and features

4.0 3 months ago

Comments: Very easy to learn; clean interface

Pros:

I have recently had wonderful customer service experience with [SENSITIVE CONTENT] at BigTime going above and beyond to make sure we were getting the best use of available services. Accounting system integration, time tracking ease of use, invoicing, customizable reports are all great features.

Cons:

I would like to be able to attach my own formatted invoice when sending an invoice using BigTime Wallet, especially after I have made customized edits per project lead review.