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What Is BigTime?

BigTime is a leading Professional Services Automation (PSA) software that helps you scale your business by giving you the ability to track and act on your operational metrics. Even with remote work, easily manage time, expenses, and billing for multiple projects all at once, and quickly identify areas of opportunity with advanced features like resource allocation and custom reporting. With BigTime Wallet and client portal, you can get paid faster using custom invoicing and payment processing.

Who Uses BigTime?

BigTime is ideal for professional services firms looking to grow and scale, especially accountants, architects, engineers, IT-service firms, and consultants.

Where can BigTime be deployed?

Cloud-based
On-premise

About the vendor

  • BigTime Software
  • Located in Chicago, US
  • Founded in 2002

BigTime support

  • Phone Support
  • Chat

Countries available

Canada, United States

Languages

English

BigTime pricing

Starting Price:

Not provided by vendor
  • Yes, has free trial
  • No free version

BigTime does not have a free version but does offer a free trial.

get a free trial

About the vendor

  • BigTime Software
  • Located in Chicago, US
  • Founded in 2002

BigTime support

  • Phone Support
  • Chat

Countries available

Canada, United States

Languages

English

BigTime videos and images

BigTime Software - Real-time, actionable insights into your professional services firm
BigTime Software - Gain a big-picture view into operational insights to make adjustments to how resources are managed
BigTime Software - BigTime's invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy even your most exacting customer needs.
BigTime Software - Our customizable views, smart lookups, user-driven presets/defaults and more support the most intuitive timesheet on the market.
BigTime Software - Our platform is designed to work within your existing workflows and software stack, acting as a single source of truth for your data – and your team.
View 6 more
BigTime video
BigTime Software - Real-time, actionable insights into your professional services firm
BigTime Software - Gain a big-picture view into operational insights to make adjustments to how resources are managed
BigTime Software - BigTime's invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy even your most exacting customer needs.
BigTime Software - Our customizable views, smart lookups, user-driven presets/defaults and more support the most intuitive timesheet on the market.
BigTime Software - Our platform is designed to work within your existing workflows and software stack, acting as a single source of truth for your data – and your team.

Features of BigTime

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Accounting Software
  • Accounts Receivable Software
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Assignment Management
  • Attendance Tracking Software
  • Audit Trail
  • Automatic Time Capture
  • Bar Chart
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Budget Management
  • Budgeting/Forecasting
  • Business Process Automation
  • CRM Software
  • Capacity Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Compliance Tracking
  • Contact Database
  • Contact Management Software
  • Core Accounting
  • Cost Estimating
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Templates
  • Data Import/Export
  • Dependency Tracking
  • Drafting
  • Drag & Drop
  • Due Date Tracking
  • Employee Database
  • Employee Management
  • Employee Scheduling Software
  • Employee Time Tracking
  • Expense Tracking
  • File Sharing Software
  • Financial Reporting Software
  • For AEC Industry
  • For Accountants
  • For Creative Agencies
  • For IT Project Management
  • For Small Businesses
  • Forecasting
  • Gantt/Timeline View
  • Import Tasks
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Time Tracking
  • Multi-Currency
  • Multiple Projects
  • Online Invoicing
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking Software
  • Overtime Calculation
  • Payment Processing Software
  • Payroll Management
  • Percent-Complete Tracking
  • Prioritization
  • Progress Reports
  • Progress Tracking
  • Project Accounting Software
  • Project Billing
  • Project Costing
  • Project Management Software
  • Project Planning Software
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking Software
  • Purchase Order Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Updates
  • Receipt Management
  • Recurring Tasks
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management Software
  • Resource Scheduling
  • Role-Based Permissions
  • Search/Filter
  • Sick Leave Tracking
  • Skills Tracking
  • Status Tracking
  • Tagging
  • Task Editing/Updating
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Tax Management Software
  • Template Management
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking Software
  • Timesheet Management
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Visualization
  • Web-based Deployment
  • Workflow Configuration
  • Workflow Management Software

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Reviews of BigTime

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.7
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jessica
Jessica
Game Programmer in US
Verified LinkedIn User
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

A fantastic tool for managing projects

5.0 last year

Comments: The best approach to keep track of many projects' time and expenditures. Invoicing is also a breeze because to the platform's user-friendly interface. I can view all of my projects and team members in this platform, and we can all manage everything together. The Bigtime team's assistance is also a big plus in my book.

Pros:

It's a piece of software that performs exactly what it's supposed to and does it well. The process of implementation was quite fair, and the accompanying customer service was excellent. Time tracking and the ability to divide it into other sections if necessary. For numerous projects, I've taken use of the platform's ability to develop custom reports, which have been useful.

Cons:

BigTime doesn't always communicate to itself, so you have to dig a little further to find the answer you're looking for. In addition, I've used BigTime's "help" option and spoken with a live person who was able to diagnose my difficulties immediately away.

Brandon
Brandon
Sales Specialist in US
Verified LinkedIn User
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

BigTime helps with expense and project management

4.0 last week New

Comments: We are using BigTime to handle our expenses and our projects. We've been having some money problems, and our finance department had been using Divvy before they found BigTime. While Divvy did provide us with a bird's-eye view of our spending, BigTime provided us with a glimpse as well as other, more in-depth insights into our expense management challenges.

Pros:

You'll be able to teach your coworkers how to use BigTime in no time at all thanks to its straightforward design and user-friendliness. In addition, they sent us materials that taught us how to use the program.

Cons:

It's possible to spend a lot of money on BigTime. Since the plan we could afford for BigTime didn't include most of the capabilities we required, we had to cancel certain low-priority projects in order to use BigTime to its full potential.

Jenna
Office Manager in US
Accounting Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Bigtime

3.0 4 years ago

Comments: Overall this is for big company's with employees over 100 plus to time manage them but need a better system for invoicing.

Pros:

I like that you are able to create your own engagements per client.

Cons:

I least like the invoice part as it does not function how it is suppose too. There are to many steps for it to be integrated into QuickBooks.

Alternatives Considered: QuickBooks Desktop Enterprise

Reasons for Switching to BigTime: They company told me it was an easy use.

BigTime Software Response

4 years ago

Jenna, Thanks so much for this review- we really appreciate hearing from all our customers here at BigTime! We are very glad to hear that you're happy with our engagements and how you can create unique engagements per client, but we're sad to hear that you feel that invoicing is not working for you. There are many ways you can use BigTime's invoicing, and there are many help features that can help you learn how. Here are just a few: Knowledge Base Articles/Videos: http://kb.bigtime.net/using-bigtime/#invoicing http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/ http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/video-tutorial-post-invoices-to-quickbooks/ Our Invoicing Webinar: https://youtu.be/yt2LrF9mRAk Schedule a Live Webinar here: https://www.bigtime.net/webinars/ Also, feel free to reach out to us here at Customer Success - we'd love to help you learn more about invoicing! Thanks again, The BigTime Customer Success Team

Maddie
Maddie
Game Developer in US
Verified LinkedIn User
Computer Games, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Both the interface and the customer service are excellent

4.0 4 weeks ago New

Comments: Through the BigTime Wallet, sending and receiving invoices is a breeze. BigTime has improved the speed with which we are paid. The fact that it integrates with Quickbooks makes billing a breeze. Using BigTime wallet, you can get paid much more quickly.

Pros:

It's simple to use, and the help desk service is excellent. Brittany U. and I got on a Zoom session to discuss the problem, and we were able to address it quickly. You can count on an immediate response from the support team, or at least a prompt reply.

Cons:

Until the features are explained in greater detail, they may be difficult to use. Is there a way to add files or links to external files to a project? Not yet, at least.

Jean
Jean
Executive Assistant in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Accounts Receivable/Accounting Manager BigTime Review (Not project management)

5.0 3 years ago

Comments: The training was really amazing. And the capabilities made it well worth the switch from Productive.

Pros:

The customization and the ability to track just about anything you want for project management, profitability and invoicing. And the integration with Quickbooks.

Cons:

I wish more fields were customizable. The handful that they allow you to rename are great, but more would be better! I wish there was a 45 day training session to ask questions that arise after using for a bit.

Alternatives Considered: Microsoft Teams, Adobe Creative Cloud Express and monday.com

Reasons for Choosing BigTime: Productive was very limited, and the budgeting side was terribly difficult to navigate especially with our high volume of monthly retainers

Switched From: Productive

Reasons for Switching to BigTime: I was not part of the research that was done. I was given the final choice to test and work with the sale rep to ensure that it performed the way we needed it to. If I was not happy we would have gone back to the drawing board. But, I know one of our main objectives is to track project profitability and this is so far doing what we needed it to do.