---
description: Learn more about ZENOTI pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: ZENOTI Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Medical Spa Software](/directory/30582/medical-spa/software) > [ZENOTI](/software/131057/zenoti)

# ZENOTI

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> Level up with ZENOTI, the all-in-one AI powered solution for beauty, wellness, and fitness brands, trusted by 30,000+ businesses.
> 
> Verdict: Rated **4.4/5** by 1271 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ZENOTI?

\#1 AI powered software solution for salons, spas, medspas and Fitness. ZENOTI powers 30,000+ businesses, enhancing operations with AI while prioritizing human creativity and control.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 1271 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Soham Inc dba Zenoti
- **Location**: MERCER ISLAND, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$300.00
- **Pricing Details**: For accurate pricing, contact Zenoti directly.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Cambodia, Canada, France, Hong Kong SAR China, India, Malaysia, Netherlands, New Zealand, Norway, Philippines, Singapore, Switzerland, Thailand, United Arab Emirates, United Kingdom, United States

## Features

- Alerts/Notifications
- Appointment Management
- Appointment Scheduling Software
- Attendance Tracking Software
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Class Management
- Class Scheduling
- Client Management
- Client Portal
- Confirmations/Reminders
- Customer Database
- Customizable Forms
- Electronic Payments
- Employee Management
- Event Management Software
- Faculty/Staff Management
- For Barbershops
- For Gyms
- For Medical Spas
- For Salons and Spas
- For Yoga/Pilates Studios
- Gift Card Management
- HIPAA Compliant
- Inventory Management Software
- Marketing Automation Software
- Member Communication
- Member Database
- Member Portal
- Membership Management Software
- Mobile Access
- Multi-Location
- Online Booking
- Online Payments
- Payment Processing Software
- Payroll Management
- Point of Sale (POS)
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Staff Management
- Team Management Software
- Third-Party Integrations
- Visitor Management Software
- Website Integration

... and 4 more features

## Integrations (8 total)

- Google Analytics 360
- Meta for Business
- QuickBooks Online Advanced
- Sage Intacct
- Shopify
- Stripe
- Xero
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Medical Spa Software](https://www.capterra.ca/directory/30582/medical-spa/software)

## Related Categories

- [Medical Spa Software](https://www.capterra.ca/directory/30582/medical-spa/software)
- [Salon Software](https://www.capterra.ca/directory/30028/salon/software)
- [Spa Software](https://www.capterra.ca/directory/30782/spa/software)
- [Membership Management Software](https://www.capterra.ca/directory/20045/membership-management/software)
- [Scheduling Software](https://www.capterra.ca/directory/30087/scheduling/software)

## Alternatives

1. [AestheticsPro](https://www.capterra.ca/software/93446/aestheticspro) — 4.5/5 (658 reviews)
2. [Mangomint](https://www.capterra.ca/software/187593/mangomint) — 4.9/5 (331 reviews)
3. [Vagaro](https://www.capterra.ca/software/153752/vagaro) — 4.7/5 (3642 reviews)
4. [Pabau](https://www.capterra.ca/software/140062/pabau-crm) — 4.7/5 (643 reviews)
5. [Boulevard](https://www.capterra.ca/software/180087/boulevard) — 4.6/5 (367 reviews)

## Reviews

### "Zenoti Review" — 5.0/5

> **Ivy** | *May 29, 2026* | Cosmetics | Recommendation rating: 8.0/10
> 
> **Pros**: The system is very customizable to the business needs. There is a lot of support offered by the team and they are always available.
> 
> **Cons**: The system mobile and iPad app should be optimized to be faster and more efficient. These are both super important to the business in that we use iPads for charting.
> 
> Very nice, Zenoti team is super helpful. They schedule weekly/biweekly/monthly calls to help answer any questions.

-----

### "Don't do it, trust me, don't" — 1.0/5

> **Kerri** | *May 11, 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: It has more depth communications, texting msging, auto emails, I like all this. But it is terrible to get all set up.
> 
> **Cons**: Zenoti is probably the worse software for medispas. They don't tell you about the tremendous 4 month introductory to their system and how indepth the integration is. They have terrible customer service who never replies. I had a on boarding team, that team knew less than me about their own system. I would test certain aspects they said would not work, only to find out they work. Not to mention, their system is constantly glitching. I had major double bookings when I first came on with them, which was a simple change I had to figure out by myself over weeks, they could not figure it out. I am fully integrated with them now, but had I know all this, I would have never taken the leap. The worse software by far. Being full integrated, I also can never get a hold of customer service. It is a critical change, HOURS to reply. Plus, you don't have full access to the software, there are so many changes you cannot make yourself. The price is astronomical for a system that hardly works. You cant just make changes to invoices, you have to do 15 steps, to get the one you wanted. I was promised this would be better, faster, easier to use. Don't believe this. I wish I would have read all the reviews first
> 
> I would never recommend this system to anyone. They make you feel super important when you start with them, however, that quickly goes down hill once you are "all set up" in their eyes.

-----

### "Strong Start for MedSpa" — 5.0/5

> **Susanna** | *May 12, 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Zenoti is a comprehensive and powerful platform for business and operational use. It has incredible details that can be set up tailoring to our preferences. The functions are actually beyond our expectation.
> 
> **Cons**: We are still working on how to sort out the cash collection by employee every day or within a period of time.
> 
> I like Zenoti because it is a comprehensive platform with strong functions and aesthetic needs. I need it everyday for management. Zenoti's team are very supportive and also working on problem-solving.

-----

### "Powerful Platform for Growing a Client-Focused Business" — 5.0/5

> **Zenan** | *June 30, 2026* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Zenoti gives us the tools to manage many parts of our business in one place, including online booking, staff schedules, client profiles, memberships, packages, loyalty rewards, promotions, reporting, and marketing. I especially like that it helps us create a more professional and consistent client experience while giving us opportunities to encourage rebooking, memberships, and customer loyalty. The webstore and automated communication features are also valuable for helping us grow beyond walk-in appointments.
> 
> **Cons**: Because Zenoti has so many features, some settings can feel complicated and take time to understand. Setting up promotions, loyalty rewards, membership rules, redemption settings, and certain booking configurations can be less intuitive than expected. It can be difficult to know which settings need to be selected to make an offer work exactly as intended, especially when there are restrictions, spending thresholds, or different client eligibility rules.
> 
> Overall, our experience with Zenoti has been positive. It is a strong platform for a growing service business that wants to move beyond basic booking software and create a more complete client experience. There is a learning curve, but once the system is set up properly, it gives us useful tools to manage operations, increase repeat visits, and build stronger relationships with clients. We appreciate that Zenoti supports both day-to-day business needs and long-term growth.

-----

### "Zenoti has great features\! Great value for the money." — 5.0/5

> **Elisabeth** | *May 18, 2026* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I love the features. Demand Pricing. Beautiful webstore. Ease of moving appointments. Online booking. Customer communication.
> 
> **Cons**: Many glitches with implementation, but that is to be expected when launching a new software. Some of the limitations with regard to reporting and invoicing, but we are working through those things.
> 
> The support team is amazing. So attentive to our needs. They care very much about our success and spent many hours, days and weeks with us.

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## Links

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