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RazorSync
What Is RazorSync?
RazorSync is a leading field service software designed to improve and streamline operations for field service businesses. With a desktop and mobile application, RazorSync provides expert features built to grow your business and reduce your workload. Our robust yet simple to use features include customer and team management, scheduling, integration with Quickbooks, merchant services and more. Try us risk-free for 14 days or schedule a free live demo today!
Who Uses RazorSync?
Field management software that serves small to medium businesses that provide field services across multiple industries, including electricians, plumbers, general contractors, pool services, and more.
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Reviews of RazorSync
Very Good Solution for my Business
Comments: Generally a good tool that is central to my business operations. Lots of good features that cover the critical aspects of what I need to run my mobile window screen company and a support staff that is available and responsive.
Pros:
Comprehensive CRM package at a reasonable price
Cons:
Not easy to customize, some aspects are stilted, different platform versions are inconsistent
RazorSync Response
5 years ago
Thank you for the review and feedback Rod! Please reach out to us if you need anything.
very good program, with a few minor changes can be great!
Comments: Time-efficient , least paperwork more profit!
Pros:
price, support, offline capabilities, relatively easy to use.
Cons:
QB integration, communication with customers(ex. mail to only one person at a time), miss some intuitive options, no statement or finance charging option
RazorSync Response
5 years ago
Thank you Marc for this review! I'm so glad we've been able to assist!! Please reach out if you have any questions, our team is always happy to help!!!
The new version of RazorSync still needs a lot of work
Comments: Great just need to fix new app
Pros:
That it’s easy and simple to navigate where you are going when you are already dealing with a problem or situation out in the field. You don’t need your app to give you more problems.
Cons:
How do you have to add a whole Nother step to get to your work orders or your work details and if the app does not load or completely load I have removed it from my phone and put it back in my phone. Everyone is having the same problem.
Alternatives Considered:
Glitches and work arounds
Comments: Very Successful software that does a great job on the customer support of the product. Very well designed with many features.
Pros:
The software allows me to track my business very closely. It allows you to go paperless.
Cons:
A few glitches with estimates and work orders, and yes there were workarounds but it would be nice if there was a fix
RazorSync Response
5 years ago
Thank you for the great review Dillon. We work very hard to deliver a powerful solution and one that is backstopped by world-class support. We look forward to serving you. If you ever need anything, please feel free to reach out to us.
RazorSync review
Comments: Greater control on the work order process and accounting process.
Pros:
Ease of use and ability to create multiple work orders for the same customer.
Cons:
I wish you were able to flip easier through the program to access various work orders. When you enter in a work order, I wish this would automatically open up and allow me to see instead of having to flip through the customer. The work order should open up to the proper work order.
RazorSync Response
5 years ago
Thank you for your feedback and review! If you ever need anything, please feel free to reach out to us.
