---
description: Learn more about Paycom pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Paycom Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Workforce Management Software](/directory/30210/workforce-management/software) > [Paycom](/software/130949/paycom)

# Paycom

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> Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the emp
> 
> Verdict: Rated **4.4/5** by 1188 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Paycom?

Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 1188 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Paycom
- **Location**: Oklahoma City, US
- **Founded**: 1998

## Commercial Context

- **Pricing Details**: Contact Paycom for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Czech, Dutch, English, European Portuguese, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish, Turkish
- **Available Countries**: Canada, Ireland, Mexico, United Kingdom, United States

## Features

- ACA Reporting
- Activity Tracking
- Applicant Tracking Software
- Archiving & Retention
- Attendance Tracking Software
- Audit Management
- Availability Management
- Background Screening
- Benefits Dashboard
- Bonus Management
- Budget Management
- Business Process Automation
- Calendar Management
- Candidate Management
- Career Development
- Clock In/Out
- Compensation Statements
- Compliance Management
- Compliance Tracking
- Course Management
- Course Tracking
- Direct Deposit
- Document Management Software
- Drag & Drop
- Employee Benefits Administration
- Employee Database
- Employee Portal
- Employee Scheduling Software
- Employee Self Service
- Expense Tracking
- Goal Setting/Tracking
- Health Insurance Administration
- Interview Management
- Life Insurance Administration
- Market Data Analysis
- Mobile Receipt Upload
- Online Benefits Enrollment
- Payroll Reporting
- Performance Management
- Receipt Management
- Reference Checking
- Skills Assessment
- Status Tracking
- Talent Management Software
- Task Management Software
- Tax Compliance
- Tests/Assessments
- Time Tracking Software
- Timesheet Management
- W-2 Preparation

... and 79 more features

## Integrations (2 total)

- Indeed for Employers
- NetSuite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Workforce Management Software](https://www.capterra.ca/directory/30210/workforce-management/software)

## Related Categories

- [Workforce Management Software](https://www.capterra.ca/directory/30210/workforce-management/software)
- [Payroll Software](https://www.capterra.ca/directory/30202/payroll/software)
- [Talent Management Software](https://www.capterra.ca/directory/10029/talent-management/software)
- [Time Clock Software](https://www.capterra.ca/directory/30001/time-clock/software)
- [Time and Expense Software](https://www.capterra.ca/directory/30080/time-and-expense/software)

## Alternatives

1. [Deel](https://www.capterra.ca/software/205015/deel) — 4.8/5 (4265 reviews)
2. [Rippling](https://www.capterra.ca/software/172127/rippling) — 4.9/5 (4614 reviews)
3. [Paylocity](https://www.capterra.ca/software/86714/webpay) — 4.3/5 (1822 reviews)
4. [ADP Workforce Now](https://www.capterra.ca/software/155895/workforcenow) — 4.4/5 (7170 reviews)
5. [RUN Powered by ADP](https://www.capterra.ca/software/185859/run) — 4.6/5 (1333 reviews)

## Reviews

### "Paycom - Best system yet\!" — 5.0/5

> **Crystal** | *January 23, 2025* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: The support is unequalled, all through implementation and first several payrolls, they were usually very quick to respond to emails and answer questions.
> 
> **Cons**: Canadian taxes and statutory deductions are a work in progress and we have had a couple hiccups.
> 
> This software implementation has been better than expected, felt very supported throughout the process and the program is easy to use and navigate.&#10;&#10;I like how we can hand back a lot of control and accountability to the employees and managers.

-----

### "Best Payroll Provider I have Used" — 4.0/5

> **Heather** | *July 31, 2025* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: Definitely a god value for the money.  We have not had any issues while using.  We are able to run reports we never thought were possible with our old provider.  Customer service is always helpful and polite.
> 
> **Cons**: Struggle with some areas like updates to benefits, so large it is hard to figure out how to do certain things.
> 
> Definitely pleased.  It is always a little nerve-racking to change payroll providers.  The changeover was definitely easy.

-----

### "My take on paycom" — 4.0/5

> **Sophie** | *February 26, 2026* | Gambling & Casinos | Recommendation rating: 7.0/10
> 
> **Pros**: Ease of use, onboarding, recruitment, reporting, ask here, payroll process
> 
> **Cons**: When we first started, customer service and the communication and set up process was a bad start. too many representatives changing so often.
> 
> After our account was accurately set up, paycom was a little easier to use. Needs a better set up process and training.

-----

### "Enough to get by" — 3.0/5

> **Lindsey** | *February 26, 2026* | Hospital & Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice.
> 
> **Cons**: Too many updates that require you to sit in on webinars multiple times per day and week. No written communication about updates. Don't have time for these.
> 
> Many troubles with benefits and arrears, making our team have to do the labor that we are paying for within our agreement

-----

### "Avoid this HRIS" — 1.0/5

> **Katie** | *January 5, 2026* | Wholesale | Recommendation rating: 0.0/10
> 
> **Pros**: The sales people were great\!.... The employee mobile application was also enjoyed by my staff and something they felt was easy to navigate.
> 
> **Cons**: Implementation and customer service were atrocious.  I'm truly not sure I've ever had a worse experience with a vendor.  They set things up improperly - we had spreadsheets sent to them with tax information that was never setup as it should have been - and we spent hours upon hours fixing things because of this.  That's just one example of so many things that went wrong.
> 
> My overall experience with Paycom was very poor.  Great promises, high hopes that things would be addressed, and never once was anything delivered on.

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## Links

- [View on Capterra](https://www.capterra.ca/software/130949/paycom)

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