--- description: Learn more about Paycom pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Paycom Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Workforce Management Software](/directory/30210/workforce-management/software) > [Paycom](/software/130949/paycom) # Paycom Canonical: https://www.capterra.ca/software/130949/paycom Page: 1 / 54\ Next: [Next page](https://www.capterra.ca/software/130949/paycom?page=2) > Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the emp > > Verdict: Rated **4.4/5** by 1329 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Paycom? Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 1329 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Paycom - **Location**: Oklahoma City, US - **Founded**: 1998 ## Commercial Context - **Pricing Details**: Contact Paycom for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Czech, Dutch, English, European Portuguese, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish, Turkish - **Available Countries**: Canada, Ireland, Mexico, United Kingdom, United States ## Features - Activity Tracking - Applicant Tracking Software - Archiving & Retention - Attendance Tracking Software - Audit Management - Availability Management - Background Screening - Benefits Dashboard - Budget Management - Business Process Automation - Calendar Management - Calendar Sync - Candidate Management - Clock In/Out - Compensation Management Software - Compliance Management - Compliance Tracking - Course Management - Course Tracking - Direct Deposit - Document Management Software - Drag & Drop - Employee Database - Employee Portal - Employee Scheduling Software - Employee Self Service - Expense Tracking - Forms Management - Goal Setting/Tracking - Health Insurance Administration - Interview Management - Invoice Management - Market Data Analysis - Mobile Access - Mobile Receipt Upload - Online Benefits Enrollment - Payroll Reporting - Performance Management - Real-time Scheduling - Receipt Management - Skills Assessment - Spend Control - Status Tracking - Task Management Software - Tax Compliance - Tests/Assessments - Time Tracking Software - Timesheet Management - W-2 Preparation - Workflow Configuration ... and 86 more features ## Integrations (2 total) - Indeed for Employers - NetSuite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Workforce Management Software](https://www.capterra.ca/directory/30210/workforce-management/software) ## Related Categories - [Workforce Management Software](https://www.capterra.ca/directory/30210/workforce-management/software) - [Payroll Software](https://www.capterra.ca/directory/30202/payroll/software) - [Talent Management Software](https://www.capterra.ca/directory/10029/talent-management/software) - [Time Clock Software](https://www.capterra.ca/directory/30001/time-clock/software) - [Time and Expense Software](https://www.capterra.ca/directory/30080/time-and-expense/software) ## Alternatives 1. 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[ADP Workforce Now](https://www.capterra.ca/software/155895/workforcenow) — 4.4/5 (7228 reviews) ## Reviews ### "Paycom - Best system yet\!" — 5.0/5 > **Crystal** | *January 23, 2025* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: The support is unequalled, all through implementation and first several payrolls, they were usually very quick to respond to emails and answer questions. > > **Cons**: Canadian taxes and statutory deductions are a work in progress and we have had a couple hiccups. > > This software implementation has been better than expected, felt very supported throughout the process and the program is easy to use and navigate. I like how we can hand back a lot of control and accountability to the employees and managers. ----- ### "Best Payroll Provider I have Used" — 4.0/5 > **Heather** | *July 31, 2025* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: Definitely a god value for the money. We have not had any issues while using. We are able to run reports we never thought were possible with our old provider. Customer service is always helpful and polite. > > **Cons**: Struggle with some areas like updates to benefits, so large it is hard to figure out how to do certain things. > > Definitely pleased. It is always a little nerve-racking to change payroll providers. The changeover was definitely easy. ----- ### "Top Notch Service" — 5.0/5 > **Tabitha** | *May 14, 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: I have used many other payroll platforms and Paycom’s customer service is top notch\! They are always available when I need them and are experienced enough to solve my issues quickly. > > **Cons**: Building the performance reviews require multiple layers to get to the final product. If you have a complicated review, that are different for each position, the platform is not user friendly. > > I love working with Paycom and would recommend to anyone looking for a new platform. I have been a customer for 11 years and wouldn’t choose another service provider. ----- ### "User-Friendly: Easy for Employees to Navigate; Needs Patience on the Administrative Side" — 3.0/5 > **Ryan** | *June 25, 2026* | Nonprofit Organization Management | Recommendation rating: 6.0/10 > > **Pros**: The employee self-service side of Paycom is fantastic. It is incredibly easy to navigate, and our team loves having all of their payroll and HR information readily available in one place. On the client side, I regularly used the expense management feature to track and add our company credit card expenses, which streamlined our process. As a supervisor of the payroll team, I also found the day-to-day payroll functionality and brief HR features we utilized to be very reliable once fully operational. > > **Cons**: Some of the back-end features and initial configurations are quite complex and difficult to set up properly on your own. We frequently needed a lot of hands-on assistance from Paycom’s support team to get everything configured correctly. > > Overall, Paycom is a solid, comprehensive platform. There is definitely a learning curve and some frustration when dealing with the back-end setup, but once the system is configured properly, things run smoothly and it works exactly as it's supposed to. ----- ### "Hit or Miss with Support, Easy Payroll. Take time to Implement" — 4.0/5 > **Jillian** | *April 9, 2026* | Medical Practice | Recommendation rating: 6.0/10 > > **Pros**: Paycom overall is a good system. When implemented correctly, and when you purchase all modules it functions decently well. Payroll is quite easy with th timekeeping module in place. > > **Cons**: your support team makes all the difference right along with who implements you. Our current support team is great. Before there were several issues and it rooted back to implementation. While support was always easy to get ahold of, there was a disconnect between myself and our assigned rep for awhile. They made it very challenging to get our rep reassigned. There seems to be challenges with having accrual limits stop at a set yearly amount when you also allow people to earn PTO when they work overtime. This is very strange to me but they never resolved this issue for us. I do not like the price per payroll set up. But it isn’t very much to run a payroll off cycle either. > > A mixed bag. The last 6 months or so with our new support team has definitely been great though. I wish it could have been this way all along. Overall though, I don’t know if I’d choose Paycom in a line up again. Implementation seemed to go great but you don’t really know what was missed until you’re in the system. Do not rush that process. And do the trainings. Make sure you know what you are doing before you go live, and check EARLY to make sure data was transferred correctly, and there aren’t accrual issues. They do offer a lot of support options, and again it’s easily accessible. So if this is important to you, you will get it with Paycom. ----- Page: 1 / 54\ Next: [Next page](https://www.capterra.ca/software/130949/paycom?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/130949/paycom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data