--- description: Learn more about Yonyx pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Yonyx Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [Yonyx](/software/130406/agi-self-service) # Yonyx Canonical: https://www.capterra.ca/software/130406/agi-self-service Page: 1 / 12\ Next: [Next page](https://www.capterra.ca/software/130406/agi-self-service?page=2) > Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner. > > Verdict: Rated **4.7/5** by 256 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Yonyx? Operations teams using Knowledge driven decision support applications, Technical support teams, Customer service teams, Pre-Sales, Telemarketing, IT Helpdesk \& ServiceDesk, Technical Writers ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 256 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Yonyx - **Location**: Sunnyvale, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: http://corp.yonyx.com/pricing - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: Arabic, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Access Controls/Permissions - CRM Software - Call Center Management - Catalog Management - Collaboration Tools - Content Management System (CMS) Software - Customizable Branding - Data Analysis Tools - Data Security - Data Visualization Software - Email Management Software - Feedback Management - Full Text Search - Knowledge Base Management - Knowledge Management Software - Lead Qualification - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Language - Performance Metrics - Reporting & Statistics - Reporting/Analytics - Rich Text Editor - Self Service Portal - Support Ticket Management - Surveys & Feedback - Text Editing - Third-Party Integrations - Workflow Management Software ## Integrations (34 total) - Dynamics 365 Customer Voice - Freshdesk - Google Chrome - Google Sheets - Microsoft Dynamics 365 Business Central tegossuite - NetSuite - Oracle B2C Service - Oracle CRM On Demand - Oracle Sales - Oracle Service - Peeklogic Salesforce – Jira Connector - Postman - Postman SMTP - Salesforce Einstein - Salesforce Field Service ... and 19 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [Knowledge Management Software](https://www.capterra.ca/directory/30094/knowledge-management/software) ## Related Categories - [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software) - [Online CRM Software](https://www.capterra.ca/directory/30072/online-crm/software) - [Knowledge Management Software](https://www.capterra.ca/directory/30094/knowledge-management/software) - [Decision Support Software](https://www.capterra.ca/directory/30544/decision-support/software) - [Customer Support Software](https://www.capterra.ca/directory/32315/customer-support/software) ## Alternatives 1. [DialedIn CCaaS](https://www.capterra.ca/software/29589/callcenternow) — 4.8/5 (315 reviews) 2. [Vanillasoft](https://www.capterra.ca/software/27609/vanillasoft) — 4.6/5 (233 reviews) 3. [Convoso](https://www.capterra.ca/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews) 4. [CXone Mpower](https://www.capterra.ca/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews) 5. [Genesys Cloud CX](https://www.capterra.ca/software/21409/genesys-cloud) — 4.3/5 (262 reviews) ## Reviews ### "Hybrid DSS capable of addressing complex or multifaceted decision problems." — 5.0/5 > **Yandi** | *August 11, 2024* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Yonyx organizes, stores, sorts and returns data relevant for a particular context of decision making process easily and smoothly. Has an easy dashboard to work with in data mining techniques which provides the objective information needed to make decisions about project management environment. Generally makes the goal to generating strong association in decision making possible at no extra cost. > > **Cons**: Troubleshooting was a major challenge for us. We worked our way through with the help of the support team. Things are going well now. > > A great tool for facilitating organizational processes replacing traditional data access and retrieval functions. ----- ### "Winning with Yonyx team\!" — 5.0/5 > **Nicolas** | *April 26, 2024* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: Clearly found myself easily between the flow chart programming and system. The team is just incredible\! Our account manager is gold, tech support work fast and made is all easier for us. > > **Cons**: Yonyx system itself work pretty great\! The saleforces integration for the Yonyx-to-case is a bit native, and salesforce does not allow everything we wanted. Still happy about what we got > > INCREDIBLE. Will recommend again. Sales and tech support team are the best we had for a long time\! ----- ### "Yonix is awesome" — 5.0/5 > **Crystal** | *February 20, 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Makes call flow very easy to navigate and allows customer notation to be more efficient. Can get an account notated in a snap simply by following the prompts > > **Cons**: No Cons Yonyx is awesome. It is very easy to use and very efficient. I hope we always get to use it, > > Loved using it since day 1. It is very easy to use and very efficient. I hope we always get to use it, ----- ### "Simple, cost effective solutions to complex problems." — 5.0/5 > **John** | *November 27, 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] was a fantastic trainer, he made adapting to a new product very easy. He was available, responsive, and educational. The price of the product is very reasonable, especially with the integrations and language options present. The user interface is pretty simple, after one training I was able to build a vast majority of what I needed. As some one who hasn't used a tool like this before, I found that impressive. > > **Cons**: I liked everything about the product, my only recommendation is extremely minor. If you use lucid, you have the option of dragging your view using right click, that function would be useful when you're working in a large flow. > > I'd recommend this to other companies. Cost is appealing, function is great, training was readily available. I told \[sensitive content hidden\] I had a week to build something from nothing. His response was, "That's not a problem, let's get to work." Highly impressed with the company and product. ----- ### "I loved Yonyx" — 5.0/5 > **Dwayne** | *December 18, 2025* | Insurance Software | Recommendation rating: 7.0/10 > > **Pros**: I loved how easy it was to find what I'm looking for. I was working with the Yonyx team, love the features. > > **Cons**: Nothing. there's no cons/ everything has something that someone might not like. But in this case, I loved the program. > > It's an excellent program, I believe that everyone can benefit from the program. We were able to pull the resources easily. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.ca/software/130406/agi-self-service?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/130406/agi-self-service) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data