--- description: Learn more about ClinicTracker pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ClinicTracker Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [ClinicTracker](/software/130373/clinictracker-connect) # ClinicTracker Canonical: https://www.capterra.ca/software/130373/clinictracker-connect Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/130373/clinictracker-connect?page=2) > ClinicTracker is the complete behavioral health EHR Solution. > > Verdict: Rated **4.3/5** by 49 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ClinicTracker? ClinicTracker is designed and specifically tailored to address the unique workflows, needs, and challenges of the mental health and chemical dependency professionals we serve. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 49 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: JAG Products - **Location**: Dewitt, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$70.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact ClinicTracker for pricing information tailored to your needs. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Cuba, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras and 15 more ## Features - ABA Data Collection - Appointment Management - Appointment Scheduling Software - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management Software - Claims Scrubbing - Client Portal - Code & Charge Entry - Coding Assistance - Compliance Tracking - Confirmations/Reminders - Customizable Forms - Customizable Templates - Decision Support Software - Document Management Software - E-Prescribing - EMR/EHR - Electronic Payments - For Medical Purposes - Forms Management - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Invoice History - Invoice Management - Medical Billing Software - Medication Management - Multi-Provider Practice - Online Forms - Patient Communications - Patient Intake - Patient Portal Software - Patient Records Management - Payment Processing Software - Practice Management - Prescription Management - Progress Notes - Progress Tracking - Remittance Advice - Reporting & Statistics - Reporting/Analytics - Self Service Portal - Telemedicine Software - Therapy Notes - Third-Party Integrations - Treatment Planning - Video Conferencing Software ## Integrations (1 total) - Google Maps ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Mental Health Software](https://www.capterra.ca/directory/30217/mental-health/software) ## Related Categories - [Mental Health Software](https://www.capterra.ca/directory/30217/mental-health/software) - [Patient Management Software](https://www.capterra.ca/directory/30780/patient-management/software) - [EMR Systems](https://www.capterra.ca/directory/20028/electronic-medical-records/software) - [Medical Billing Software](https://www.capterra.ca/directory/30026/medical-billing/software) - [Telemedicine Software](https://www.capterra.ca/directory/30949/telemedicine/software) ## Alternatives 1. [Carepatron](https://www.capterra.ca/software/195467/care-patron) — 4.4/5 (858 reviews) 2. [EHRYourWay](https://www.capterra.ca/software/118789/ehr-your-way) — 4.9/5 (528 reviews) 3. [SimplePractice](https://www.capterra.ca/software/130710/simplepractice) — 4.6/5 (2827 reviews) 4. [TheraNest](https://www.capterra.ca/software/130400/theranest-mental-health) — 4.4/5 (1033 reviews) 5. [Valant EHR Suite](https://www.capterra.ca/software/81298/valant-behavioral-health-ehr) — 4.2/5 (338 reviews) ## Reviews ### "ClinicTracker is Amazing" — 5.0/5 > **Betsy** | *July 7, 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Clinic Tracker software is easy to use and user‑friendly... robust initial training ClinicTracker support was there for us, ready to launch on time.I’m impressed with their commitment to quality and customer care The software was very user-friendly, intuitive, and came with the support we needed > > **Cons**: Launching it is not plug‑and‑play Modules like treatment plans, crisis plans, or diagnostic assessments don’t work well out of the box; often, you'll need custom pay-for tweaks. > > Your technical support is world‑class It's feature-rich, specialized for behavioral health, and highly customizable, with strong support and solid value. The trade-offs are in the initial setup, occasional technical hiccups, and add-on costs for pre-built modules. If you're agile enough to invest time and tech resources, this system can become the backbone of your behavioral health practice. ----- ### "Updates Needed" — 3.0/5 > **Carolyn** | *July 9, 2025* | Mental Health Care | Recommendation rating: 4.0/10 > > **Pros**: The automatic reminders to clients. This helps the client remember their appointments each week and gives them access to their portal. > > **Cons**: Too many things to click and issues with recurring appts. When a recurring appt is changed it should not affect past appointments already completed. > > I did not find it difficult to use but it's not the most user friendly. I would like if it was updated. ----- ### "High Potential" — 4.0/5 > **Kaitlyn** | *July 7, 2025* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: It allows me and my supervisors to share information about our clients with ease. The dashboards allow for personalized setup for my needs. > > **Cons**: There were some instances where I had to choose from a drop down menu instead of having the option to type in a more accurate situation for clients. > > Overall, clinictracker is a huge step up from where we were before. It has a lot of potential and meets most of our needs. ----- ### "Diagnostic Feedback" — 4.0/5 > **Kim** | *July 14, 2025* | Mental Health Care | Recommendation rating: 5.0/10 > > **Pros**: ClinicTracker allows for all documentation to be linked via the client file. This allows for audit reviews to be provided with ease. > > **Cons**: Unfortuantely, newly developed forms cannot be uploaded and modified in the system. When diagnosing, the system does not have a "met criteria" section. Some electronic systems allow for the diagnostic criteria to have a checklist associated with each diagnosis. This checklist associates with the diagnostic criteria identified in the DSM 5. This allows for the support to be provided and justified in selecting the proper diagnosis. > > The overall experience has been positive. The help section within the ClinicTracker team is quick on most questions. ----- ### "My ClinicTracker Experience as a Seasoned Biller" — 4.0/5 > **Greg** | *July 3, 2025* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: It's comprehensive and has features that is really useful on the billing perspective. The dashboard is a unique too to delegate task which I don't see often in other EMR system. Being able to create a duplicate claim is also underrated but pretty effective and useful especially when I intend to bill two codes separately for the same DOS, this feature is usually something you can only do in the clearing house system. > > **Cons**: We sometimes experience lag time especially when posting 835 payments. I have come across some posting errors that we need to correct manually. The 835 posting screen is not friendly but it needs getting used to. > > Overall, I love that it is comprehensive whose features are really pertinent to larger organization. I have been using CT for more than two years now and yet it still continue to surprise me because I sometime come across things that it can do and I didn't know about. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/130373/clinictracker-connect?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/130373/clinictracker-connect) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data