--- description: Learn more about Zapier pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zapier Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Integration Software](/directory/8/integration/software) > [Zapier](/software/130182/zapier) # Zapier Canonical: https://www.capterra.ca/software/130182/zapier Page: 1 / 125\ Next: [Next page](https://www.capterra.ca/software/130182/zapier?page=2) > Cloud-based workflow automation tool that connects 9,000+ apps using no-code triggers, actions, and built-in AI steps. > > Verdict: Rated **4.7/5** by 3082 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zapier? Individuals, small businesses, and large enterprises across all industries, including marketing, sales, HR, finance, IT, and customer support teams. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 3082 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zapier - **Location**: San Francisco, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$29.99 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Business Process Automation - Collaboration Tools - Compliance Management - Dashboard Software - Data Import/Export - Data Integration - Data Management Software - Data Security - Database Support - Deployment Management - Drag & Drop - Email Management Software - For No-Code Development - Integration Management - Integrations Management - Monitoring - Multiple Data Sources - No-Code - Pre-built Connectors - Process Modeling & Designing - Task Management Software - Templates - Third-Party Integrations - Visual Modeling - Workflow Configuration - Workflow Management Software ## Integrations (314 total) - 8am MyCase - ABC Gymsales - ABC Trainerize - AWeber - AccuLynx - Actionstep - ActiveCampaign - Acuity Scheduling - AgencyZoom - Agent Legend - Ahrefs - Airtable - Amazon Simple Email Service (Amazon SES) - Anchor - Anthropic SDK ... and 299 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Integration Software](https://www.capterra.ca/directory/8/integration/software) ## Related Categories - [Integration Software](https://www.capterra.ca/directory/8/integration/software) - [No Code Platform Software](https://www.capterra.ca/directory/32095/no-code-platform/software) - [iPaaS Software](https://www.capterra.ca/directory/32296/ipaas/software) - [Workflow Management Software](https://www.capterra.ca/directory/30091/workflow-management/software) - [Business Process Management Software](https://www.capterra.ca/directory/30010/business-process-management/software) ## Alternatives 1. [monday AI Work Platform](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (6123 reviews) 2. [Jira](https://www.capterra.ca/software/19319/jira) — 4.4/5 (15498 reviews) 3. [Asana](https://www.capterra.ca/software/120550/asana-pm) — 4.5/5 (13744 reviews) 4. [Trello](https://www.capterra.ca/software/1010321/trello) — 4.5/5 (23630 reviews) 5. [TaxDome](https://www.capterra.ca/software/186749/taxdome) — 4.7/5 (3626 reviews) ## Reviews ### "Poor customer service" — 2.0/5 > **Homan** | *May 22, 2026* | Retail | Recommendation rating: 2.0/10 > > **Pros**: I appreciated that Zapier features a clean user interface and was relatively straightforward to configure. We used them for over a year. > > **Cons**: My experience with their customer support was very poor. In particular, an agent named \[sensitive content hidden\] did a subpar job handling our concerns. Their subscription downgrading process is deceptive, giving the impression that your account has been downgraded when the change hasn't actually gone through. The customer service was not willing to acknowledge this issue and address our concerns. > > Ok. Customer service offset what the product offers. I would rather go with a competitor with better customer service. ----- ### "Great functionality, but difficult to justify the cost for light usage" — 4.0/5 > **Ali** | *December 17, 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: Zapier does exactly what it promises: it connects tools that otherwise wouldn’t integrate easily. We use it mainly for syncing leads and client data between platforms like MINDBODY, Meta, TikTok, and Google Sheets, and once the automations are set up, they run reliably without much maintenance. The setup is flexible, integrations are extensive, and for critical workflows it can be a real time saver. For small teams, having these automations in place removes a lot of repetitive manual work. > > **Cons**: The biggest downside for us was pricing. Even with very light usage and only a few automations, we had to move to a paid plan that felt expensive for what we actually used. There isn’t a well-priced tier for businesses that need Zapier’s premium features but don’t run high volumes of tasks. Also, when something goes wrong, error messages can be unclear, which makes troubleshooting more difficult than it should be for non-technical users. > > Zapier worked well for our needs and helped keep our systems connected, but the value equation was mixed. From a functionality standpoint, it delivered. From a cost perspective, it felt hard to justify paying a higher monthly fee for only a handful of low-volume but necessary automations. We found it useful, but it would be much more appealing if there were better pricing options for small businesses with modest automation needs. ----- ### "Significantly increased our team's efficiency" — 5.0/5 > **Verified Reviewer** | *December 8, 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Incredibly powerful third-party tool to automate workflows. My team had found all sorts of use cases for it, and they're making us much more efficient in our day-to-day operations\! > > **Cons**: Workflows can sometimes be a little tricky to set up, but once they're up and running we very rarely run into issues or errors. > > We're extremely happy with the tool. It has removed a lot of manual work for our team and we continue to build more workflows as we scale. ----- ### "Save your time with Zapier" — 5.0/5 > **Spencer** | *June 21, 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Zapier has made it simple to automate tasks between software that normally don’t talk to each other. It’s been a huge help when using standard tools instead of developing custom solutions and at all before MCP. > > **Cons**: You will need to pay if you want to run multi-step zaps or do anything meaningful with Zapier. Sometimes Zaps crash, but we are already notified sooner. ----- ### "Great for technical and nontechnical Marketers\!" — 5.0/5 > **Hayley** | *April 8, 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Zapier is a great tool for both technical and non technical users\! Creating automated workflows between different platforms is something I’m able to do myself as a marketer using Zapier, and was very easy to learn by doing in the moment. > > **Cons**: Because there are so many integrated tools, there is a lot to learn to use it successfully and can take trial and error. > > Using Zapier has made me feel more confident in my technical abilities and encouraged me to simplify my workflows myself, rather than reaching out to technical teams for support. ----- Page: 1 / 125\ Next: [Next page](https://www.capterra.ca/software/130182/zapier?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/130182/zapier) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data