--- description: Learn more about Zapier pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zapier Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Integration Software](/directory/8/integration/software) > [Zapier](/software/130182/zapier) # Zapier Canonical: https://www.capterra.ca/software/130182/zapier Page: 1 / 123\ Next: [Next page](https://www.capterra.ca/software/130182/zapier?page=2) > Founded in 2011, Zapier has helped over 1.8 million individuals and businesses with their automation needs. > > Verdict: Rated **4.7/5** by 3051 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zapier? Small and mid-sized businesses. Zapier helps business owners, marketers, IT professionals, operations professionals, and more unlock the power of automation. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 3051 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zapier - **Location**: San Francisco, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$29.99 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Business Process Automation - Collaboration Tools - Compliance Management - Dashboard Software - Data Management Software - Data Security - Database Support - Deployment Management - Drag & Drop - Integration Management - Integrations Management - Multiple Data Sources - No-Code - Pre-built Connectors - Process Modeling & Designing - Task Management Software - Templates - Third-Party Integrations - Visual Modeling - Workflow Configuration - Workflow Management Software ## Integrations (126 total) - 123FormBuilder - AWeber - ActiveCampaign - Acuity Scheduling - Adobe Commerce - Airtable - Alchemer - Asana - Basecamp - BigCommerce - Bitbucket - Box - Brevo - Buffer - Calendly ... and 111 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Integration Software](https://www.capterra.ca/directory/8/integration/software) ## Related Categories - [Integration Software](https://www.capterra.ca/directory/8/integration/software) - [No Code Platform Software](https://www.capterra.ca/directory/32095/no-code-platform/software) - [Low Code Development Platform Software](https://www.capterra.ca/directory/31756/low-code-development-platform/software) - [iPaaS Software](https://www.capterra.ca/directory/32296/ipaas/software) - [Cloud Management Software](https://www.capterra.ca/directory/30852/cloud-management/software) ## Alternatives 1. [monday.com](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (6040 reviews) 2. [Jira](https://www.capterra.ca/software/19319/jira) — 4.4/5 (15381 reviews) 3. [viaSocket](https://www.capterra.ca/software/1066020/viasocket) — 4.8/5 (647 reviews) 4. [Asana](https://www.capterra.ca/software/120550/asana-pm) — 4.5/5 (13579 reviews) 5. [Trello](https://www.capterra.ca/software/1010321/trello) — 4.5/5 (23537 reviews) ## Reviews ### "Poor customer service" — 2.0/5 > **Homan** | *May 22, 2026* | Retail | Recommendation rating: 2.0/10 > > **Pros**: I appreciated that Zapier features a clean user interface and was relatively straightforward to configure. We used them for over a year. > > **Cons**: My experience with their customer support was very poor. In particular, an agent named \[sensitive content hidden\] did a subpar job handling our concerns. Their subscription downgrading process is deceptive, giving the impression that your account has been downgraded when the change hasn't actually gone through. The customer service was not willing to acknowledge this issue and address our concerns. > > Ok. Customer service offset what the product offers. I would rather go with a competitor with better customer service. ----- ### "Great for technical and nontechnical Marketers\!" — 5.0/5 > **Hayley** | *April 8, 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Zapier is a great tool for both technical and non technical users\! Creating automated workflows between different platforms is something I’m able to do myself as a marketer using Zapier, and was very easy to learn by doing in the moment. > > **Cons**: Because there are so many integrated tools, there is a lot to learn to use it successfully and can take trial and error. > > Using Zapier has made me feel more confident in my technical abilities and encouraged me to simplify my workflows myself, rather than reaching out to technical teams for support. ----- ### "Significantly increased our team's efficiency" — 5.0/5 > **Verified Reviewer** | *December 8, 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Incredibly powerful third-party tool to automate workflows. My team had found all sorts of use cases for it, and they're making us much more efficient in our day-to-day operations\! > > **Cons**: Workflows can sometimes be a little tricky to set up, but once they're up and running we very rarely run into issues or errors. > > We're extremely happy with the tool. It has removed a lot of manual work for our team and we continue to build more workflows as we scale. ----- ### "Great functionality, but difficult to justify the cost for light usage" — 4.0/5 > **Ali** | *December 17, 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: Zapier does exactly what it promises: it connects tools that otherwise wouldn’t integrate easily. We use it mainly for syncing leads and client data between platforms like MINDBODY, Meta, TikTok, and Google Sheets, and once the automations are set up, they run reliably without much maintenance. The setup is flexible, integrations are extensive, and for critical workflows it can be a real time saver. For small teams, having these automations in place removes a lot of repetitive manual work. > > **Cons**: The biggest downside for us was pricing. Even with very light usage and only a few automations, we had to move to a paid plan that felt expensive for what we actually used. There isn’t a well-priced tier for businesses that need Zapier’s premium features but don’t run high volumes of tasks. Also, when something goes wrong, error messages can be unclear, which makes troubleshooting more difficult than it should be for non-technical users. > > Zapier worked well for our needs and helped keep our systems connected, but the value equation was mixed. From a functionality standpoint, it delivered. From a cost perspective, it felt hard to justify paying a higher monthly fee for only a handful of low-volume but necessary automations. We found it useful, but it would be much more appealing if there were better pricing options for small businesses with modest automation needs. ----- ### "Zapier Review" — 5.0/5 > **Junaid** | *March 7, 2025* | Furniture | Recommendation rating: 10.0/10 > > **Pros**: It connects seemingly to most popular apps like slack, fieldd, google, and keep. Its super useful makes life so easy. > > **Cons**: There is nothing wrong about the app except that sometimes it bugs out and stops working, but thafs very rare. > > 100% would recommend if you want to automate your operations and not have to worry to check every app, when you can simply get notifications. ----- Page: 1 / 123\ Next: [Next page](https://www.capterra.ca/software/130182/zapier?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/130182/zapier) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data