Workable

Fantastic Solution For Recruiters

Comments: It enabled us to conduct a more thorough evaluation of our candidates. We were quickly and easily onboarded by the Workable team, who also got us up and running.

Pros:

The collaborative options are limitless, and the UI is simple to use. It offers all the information necessary, to begin with, reporting and visualizations, and understanding the fundamentals of the hiring strategy and recruiting metrics. Additionally, it offers incredible interfaces with LinkedIn, job boards, mobile apps, and many others.

Cons:

I wish Zoom or other virtual conferencing services were compatible with the platform for scheduling interviews. Emails from your inbox do not automatically sync or appear right away on Workable. Once a candidate receives an offer letter, the workable's functionality is finished.

A great ATS

Comments: IT was great from search to implementation to using it, the experience was very positive and the impact it made to our recruitment activities was apparent day one

Pros:

We love having everything related to the candidate in one place. And being able to have the entire hiring team able to collaborate in one space is excellent

Cons:

We can't sort and file the talent pool for future use except if it is into positions. Also, information from archived positions is not available unless you unarchive a position which can be a bit inconvenient

The Bad Outweighs the Good- Beware Sales!

Comments: Solid tool if you have a fairly simple process; still allows for customization, which is great.
Hilariously/infuriatingly rude sales process. No desire to fix issues, just to trap you in contracts.

Pros:

Workable has a simple, clean layout that was easy to customize and train my team on. It did exactly what we needed it to do and allows for a good deal of customization for our somewhat-unique hiring process.

Cons:

The sales team are vultures. We planned to renew our contract after one year, and confirmed so via *email*. After some discussion, we realized we were probably overpaying; we included People Search in our initial contract (which is terrible and doesn't work reliably at all). We asked our sales rep, [SENSITIVE CONTENT HIDDEN], if we could remove that from our invoice, and were told we already had "a grandfathered deal" and should be glad we weren't paying more. The tone was downright rude. Because we don't need anything too complicated, we decided to move to another ATS with a slightly lower cost. When Workable sent us the invoice to renew, we notified them that we would not be doing so- 2 weeks before contract expiration. [SENSITIVE CONTENT HIDDEN] *so rudely* replied that my verbal acknowledgement a month before was binding, and that we were stuck with another year. Obviously, we're fighting that, but it's really shocking that Workable is more interested in roping customers into contracts than understanding why they want to leave in the first place.

Workable is Great!

Comments: What is really nice about Workable is that everyone on the team can see each other's comments and updates in real time. The calendaring feature that allows us to invite the candidate and have it show up on our outlook calendar is fabulous and makes our lives so much easier. Workable also sends emails with upcoming trainings which we find helpful.

Pros:

What I like most about Workable is that it is intuitive and easy to use. We do very little training when we add employees to use the system. I also like how the system saves what I've been working on and can return to my notes without having to start over from the beginning.

Cons:

Right now, there is nothing that I would complain about or change with Workable.

Essential tool for mid sized firms

Pros:

Intuitive, ease of use. Excellent integrations, good customization and automation options.

Cons:

More automisation, more front end customisation.